SurePayroll vs Aatrix

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Our analysts compared SurePayroll vs Aatrix based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

SurePayroll Software Tool
Aatrix Software Tool

Product Basics

SurePayroll is a web-based solution suitable for small businesses with less than 100 employees. Users can choose from two versions of the software — one for smaller operations. The other serves the needs of individual households that employ a nanny or other caretakers. The full-service solution assists with managing benefits and workers’ compensation. It can also help with processing pay, employee screening and more. Overall, it’s run over 10 million payrolls and supports more than 6,000 different taxes.
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Aatrix eFile is a cloud-based payroll software designed to streamline year-end tax reporting for businesses. It caters to businesses of all sizes, but its user-friendly interface and integrated filing system make it particularly attractive to those who lack dedicated HR personnel. Aatrix eFile boasts features like secure electronic filing of W-2s, 1099s, and ACA forms, directly from existing payroll software. Users can also choose to print and mail physical copies to employees. Aatrix eFile offers a cost-effective solution compared to traditional paper filing, with pricing based on the number of forms filed.
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$29.99 Monthly
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Tailored to your specific needs
$25/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Time and Money Saver: Customize the payroll package by adding only necessary features. Cut down on tedious data entry and human error by bringing the process online, streamlining and standardizing it.
  • More Convenient: Calculate employee pay from any internet-connected device within minutes. Let users access their personal information and use the self-service options to take control of their finances. Run payroll on the same or the next day after scheduling.
  • Expedited Payroll: Withdraw funds and process payroll from the business in half the time of many other options. Keep payments in account longer with the two-day debit period.
  • Fix Errors Quickly: Cancel the entire process within a specific window and the payroll won’t run. Suitable for fixing issues that come up unexpectedly.
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  • Better Support: Learn the ins and outs of the service with extensive training and implementation support. Work with trained professionals to customize the processes to fit the needs of a business and its customers. 
  • Platform Separation: Focus on optimizing time and technical focus with Windows and Apple separation. Maximize the value of the software with specified implementation and support to save time and frustration.  
  • Simply Integration: Avoid switching between different apps and save time with one streamlined, convenient platform. Save time and prevent disconnects with one log-in hub for all platform functions. 
  • Simplified Filing: Avoid the end-of-year filing panic with continuous compliance throughout the calendar and fiscal year. 
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  • Multiple Pay Options: Process multiple pay rates as well as bonuses. Pay for various types of workers, such as 1099 contractors or W-2 workers. Use physical paychecks, direct deposit and deposit checks into different bank accounts to pay employees.
  • Auto Payroll: Set up the system to run payroll automatically with unlimited runs. Run both same-day and next-day payroll.
  • Tax Filing: File and pay taxes automatically at both the state and federal levels. File taxes in all states, including a tax service unique to Pennsylvania. Get peace of mind with a no tax penalty guarantee where SurePayroll promises to resolve issues with the IRS and pay if they are at fault.
  • HR Services: Helps with HR benefits and tasks such as 401(K), workers’ compensation, health insurance, employment screenings and more through the Payroll Plus option.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Profiles: Receive alerts about important dates, such as employee birthdays or anniversaries. Organize employee information to streamline reporting processes.
  • Integrations: Link various programs to expand functionality with apps for attendance, time, Intuit Quickbooks, Less Accounting and Xero.
  • Nanny Payments: Pay nannies as a small business and pay Social Security and Medicare. Follow a guide through the specific tax requirements for those employing domestic childcare workers.
  • Time Tracking: Allow employees to clock-in and clock-out through the platform. Track and approve these submissions.
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  • Payment Processing: Simplify payment management with one platform for wage distribution, tracked hours, deductions, holidays and adjustments for PTO and sick leave. Automate clocking in and out with TimeCard and Top Pay integrations. 
  • Computerized Filing Services: File electronic employee, state and federal W2s and 1099s. Complete ACA filing, unemployment and new hire paperwork, 1095s and 1094-Bs and -Cs. Keep safe records of all file transactions. 
  • Traditional Paper Copies: Print any digital files to keep and paper trail and send to government agencies and recipients with nest-business day and selected delivery date options. 
  • AUF Compatability: Use the AUF (Aatrix Universal File) format to integrate payment processing data with any account or processing application. Translate AUF data with the built-in form viewer software to convert reports, view data and print. 
    • Integrated Filing: Communicate through the Single-Point eFile Center to send any payment reports to over 200 tax authorities for processing and filing for customers. 
  • Real-Time Tax Updates: Subscribe to the added tax table service to see changes to paychecks, employee compliance, deductions and duplications immediately reflected with automatic data updates. 
  • Populated Paperwork: Edit existing HR templates with appropriate company, employee and branding information to create performance reviews, disciplinary write-ups and employee handbooks. Finalized forms are stored in an encrypted company directory. 
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Product Ranking

#15

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Payroll Software

#78

among all
Payroll Software

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User Sentiment Summary

Great User Sentiment 611 reviews
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88%
of users recommend this product

SurePayroll has a 'great' User Satisfaction Rating of 88% when considering 611 user reviews from 4 recognized software review sites.

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5.0 (14)
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4.4 (376)
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4.3 (198)
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4.7 (23)
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Synopsis of User Ratings and Reviews

Easy to Use: Over 80% of users who talked about usability found the system simple to adopt and navigate.
Excellent Functionality: Reviewers who discussed features were pleased in over 70% of comments.
Expedient Payroll Processing: Just under 70% of users who talked about the payroll functions felt they were quick and easy to use.
Printable Checks: Users liked the ability to print checks in just under 70% of reviews that discussed it.
Knowledgeable Customer Service: Over 60% of users who talked about the support felt they were knowledgeable, responsive and helpful.
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Saves Time: Streamlines payroll processes, automates calculations, and reduces manual data entry.
Improves Accuracy: Eliminates errors associated with manual payroll, ensuring timely and precise payments.
Enhances Compliance: Complies with complex tax regulations, reducing the risk of penalties and audits.
Increases Efficiency: Integrates with other business systems, such as HR and accounting, for seamless data flow.
Supports Employee Self-Service: Empowers employees with online access to pay stubs, tax forms, and other payroll-related information.
Cost-Effective: Affordable solution that provides significant savings compared to outsourcing or manual payroll processing.
Reliable and Secure: Backed by robust technology and industry-standard security measures, ensuring data protection.
Excellent Customer Support: Responsive and knowledgeable support team provides timely assistance and guidance.
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Implementation Issues: Over 80% of reviewers who talked about the setup process said they ran into issues.
Too Pricey for Some: While 56% of commenters said the price was appropriate for small businesses, a significant minority of 44% found it too expensive.
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Complex User Interface: Users have reported difficulty navigating the software and finding the features they need, leading to frustration and reduced productivity.
Limited Reporting Capabilities: Aatrix offers limited reporting options, making it challenging for businesses to extract and analyze payroll data for decision-making.
Inaccurate Calculations: Users have experienced errors in payroll calculations, resulting in incorrect paychecks and potential legal issues.
Poor Customer Support: Aatrix has been criticized for slow response times and unhelpful customer support, leaving users with unresolved issues.
Outdated Technology: The software's interface and features feel outdated compared to competitors, making it less user-friendly and efficient.
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SurePayroll is an online payment management system. Many reviewers were pleased with its performance. They said it was easy to use and learn and were happy with its features, especially the tax calculation and filing abilities. Commenters who required physical checks were delighted that it was easy to print and customize them. Most learners liked the helpful customer service and said that the payroll processing was quick and painless. Setup issues were a recurring complaint, with a couple of commenters saying they had problems with integrations. Last, reviewers were extremely mixed on the price. Some felt it was too pricey for small businesses; some thought it was right in their budget. SurePayroll may be a good option for small and medium-sized organizations.

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While not as widely reviewed as some competitors, Aatrix eFile garners positive feedback from users who praise its ease of use and affordability. A common theme is the straightforward interface, which reviewers often describe as intuitive – even for those without extensive payroll experience. This is particularly appealing to small businesses that might lack dedicated HR staff. However, some users found the W-2/1099 printing process trickier, requiring experimentation to ensure forms fit correctly in pre-printed envelopes. This can be frustrating, especially during busy tax filing seasons. Unlike some competitors, Aatrix eFile doesn't offer additional HR features like employee onboarding, which might be a drawback for businesses seeking a more comprehensive solution. Overall, Aatrix eFile seems best suited for small businesses or those with simple payroll needs. Its user-friendly design and affordable, per-form pricing make it a strong option for companies that prioritize cost-effectiveness and a streamlined year-end filing process. For businesses needing more robust HR functionalities or encountering printing difficulties, exploring alternative solutions might be worthwhile.

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