Our analysts compared QuickBooks Payroll vs Square Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Payroll Software
QuickBooks Payroll has a 'great' User Satisfaction Rating of 89% when considering 626 user reviews from 4 recognized software review sites.
Square Payroll has a 'excellent' User Satisfaction Rating of 93% when considering 1069 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated QuickBooks Payroll and concluded it earns best-in-class honors for Mobile Capabilities.
Square Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Quickbooks Payroll is part of the Intuit suite of programs. Commenters felt it was easy to use, train and adopt with a simple interface that worked well. They found it affordable and found the integrations of time tracking with employee salaries made running payroll a quick process. Commenters said it was reasonably priced and the features worked well. The most popular functionality included automation, tax calculations and filing, and its ability to centralize and organize data. The largest complaint by far was that this program isn’t complex enough for larger organizations. Reviewers recommended only using it for small organizations. Reactions to customer service were very mixed. Reviewers who were satisfied said the support workers got back to them quickly, were friendly, helpful and called back promptly. Other users had adverse reactions say the staff was incompetent, complaining that there was only chat support and complained of always getting different answers. While most were pleased with the price, some reported getting overcharged and said it was difficult to cancel with charges showing up well after they’d terminated the service. Quickbooks Payroll is a good choice for small and medium-sized businesses. Be sure to understand what functionality comes with which pricing plan before purchasing.
Square Payroll is an online payment, time and attendance and POS system. Users like it best because it’s easy to use with an intuitive design that can be adopted quickly. They felt the pricing was fair and were especially pleased with its efficient processing of payment. Many users said they’d recommend it to other businesses similar to their own and were happy with its ability to create and file sales, quarterly and new hire reports. Lastly, they were pleased with its features, specifically its easy sign-in, reporting, time tracking and tax calculating. On the con side, customization options were minimal as it’s a reasonably straightforward system. Many companies that use the solution are restaurants that either want to give employees discounts on food or pay with money from their upcoming paycheck. They were displeased with its inability to allow this. Overall, this solution is excellent for small businesses, especially retail and food service. Larger companies should look elsewhere.
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