QuickBooks Payroll vs QuickBooks Desktop Payroll

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Our analysts compared QuickBooks Payroll vs QuickBooks Desktop Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

QuickBooks Desktop Payroll Software Tool

Product Basics

Quickbooks is an Intuit payroll and accounting solution designed to meet the needs of both small and medium-sized, growing businesses. There are a variety of plans, starting with small packages built for independent contractors and self-employed individuals. It handles payment, calculating and filing taxes, benefits management, direct deposits and more.

The variety of products and packages enables users to find a solution that fits a company’s unique needs. Quickbooks offers specialized features for organizations in a variety of fields, including manufacturing and retail. Overall, it serves 1.4 million businesses.
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QuickBooks Desktop Payroll is a subscription-based labor management solution that offers robust functionalities, including tax penalty protection, automated payrolls, expert support, direct deposits and detailed reports.

The product covers essential aspects of workforce regulation like payroll deductions and approvals, tax liabilities, workers' contributions, holiday tracking and more. It offers group health benefits, scalable subscription plans, smart integrations and support resources for an enhanced user experience. Same-day direct deposits save time and notifications help stay up-to-date with business processes.
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$61 Monthly
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Product Insights

  • Save Time: Connects with bank accounts and syncs with various apps to help streamline payroll processing. Saves users more than 40 hours monthly on average and spares them from tedious manual data entry.
  • Save Money: Saves the average users more than $3,500 annually through its assistance with tax filing and other processes.
  • Easy-to-Use: Provides a simple interface so HR managers and others can store and access relevant accounting information easily. Centralizes and organizes data, making it simple to access.
  • Simplified Administration: Manages benefits, payments, time tracking, workers’ compensation, inventory, compliance and other essential business functions from one location. Simplifies processes and handles all of them through one solution.
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  • Manageable: Tack contributions for insurance, retirements, time-off and bonuses to ensure smooth administration through a software wizard. 
  • Automated Compliance: Ensure timely tax payments, regulatory compliance and error-free calculations with automated compliance services. 
  • Time-Saving: Give employees access to personal information to save time and fast-track key payroll processes without third-party intervention. 
  • Real-Time Tracking: Calculate and track company benefits such as contributions towards paid leaves, retirement and insurance, and process payments using an in-built wizard.  
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  • Payroll Processing: Operate 24-hour direct deposit. Pay employees, access integration services for employees, calculate taxes automatically and file taxes directly through the system. Automate payments to save time.
  • Benefits Management: Administrate workers’ compensation, health insurance, retirement plans and more. Covers workers’ compensation through AP Intego. Offers medical, dental and vision insurance through SimplyInsured. Compare different plans to judge the coverage, value and deductibles and make informed decisions. Calculates deductions for health, medical and dental automatically. Deducts and calculates contributions for 401(k)s from each employee paycheck.
  • Mobile Capabilities: Create, track and send invoices via smartphone as well as payment reminders.
  • Workers’ Compensation: Manage workers’ comp, understand state requirements and laws and pick a policy through AP Intego. Provides a free quote and automates premiums.
  • Inventory: Import information from Excel and sync with Amazon, Etsy and other similar websites to track products, cost of goods, create purchase orders and manage vendors.
  • HR Management and Compliance: Provides HR resources and consultation to help with compliance through Mammoth Inc. Creates forms from templates for onboarding checklists, employee handbooks and job descriptions. Aids in creating policies, obeying HR laws, hiring and conflict management.
  • Time Tracking: Track and add billable hours to invoices. Review and put a stamp of approval on employee timesheets. Provides tracking through TSheets. Link hours to specific jobs, save time during payment processing and see real-time insights into employee work hours. Approve and enter employee time cards.
  • Reporting: Run and export a variety of reports. Create customizable reports for balance sheets, expenses and tracking profit and loss. Create, export, print and customize reports to share with accountants or critical stakeholders. Covers deductions, tax liability, contributions, more than one worksite, summary for taxes and wages, vacation, workers’ compensation and sick leave.
  • Taxes: Helps users find tax deductions. Store photos of receipts, share books with accountants and sort business expenses by tax categories to help streamline tax filing.
  • Penalty Payments: Covers payments of up to $25,000 if errors in local, state or federal taxes result in a penalty. Communicates with the IRS. Reviews taxes with experts before sending them to the IRS to cut off issues before they start. Doesn’t cover specific penalties in some situations such as fraud, insufficient funds, healthcare administration, employee classification and several others.
  • Project Tracking: Track project details such as labor costs, expenses and profits.
  • Payroll Plans: Offers three separate plans for payroll needs.
    • Core: Provides core functionality such as payment and calculating payroll taxes.
    • Premium: Covers team management and provides more powerful tools and services for payroll.
    • Elite: Gives access to experts on-demand to answer payroll questions. Gives access to tax penalty protection.
  • Implementation: Aids in transferring current payroll information to the new system. Provides expert support to help users with initial setup and compliance.
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  • Time Management: Build employee schedules, track work hours, assign job functions, regulate shifts, create invoices, edit timesheets, oversee projects, change job codes and more on a fully-integrated system. 
  • Reporting: Review business finances and analyze employee performance using insightful reports based on company data. Review taxes, track loans, calculate payments, summarise earnings, understand costs and more. 
  • Benefits Management: Track vacations, sick leaves, paid time offs, medical insurance, retirement plans, cash advances and more for employees on a single platform. Use the pay-as-you-go workers’ compensation service to process total payments on payday automatically. 
  • Direct Deposits: Process payments into U.S. bank accounts or edit employees’ banking information before the paycheck date to save time and effort spent in making in-person bank visits. 
  • Integrations: Leverage powerful integrations to automatically complete key payroll processes without manual entries or technical work hassles. 
  • Compliance: Reduce the hassle of tax penalties with automated compliance services for changing government regulations and federal, state and local laws. Perform accurate calculations and file tax returns to avoid errors and missed deadlines. 
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Product Ranking

#47

among all
Payroll Software

#90

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

QuickBooks Payroll
QuickBooks Desktop Payroll
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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 38 92 74 94 91 75 80 91 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 626 reviews
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89%
of users recommend this product

QuickBooks Payroll has a 'great' User Satisfaction Rating of 89% when considering 626 user reviews from 4 recognized software review sites.

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4.7 (17)
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4.5 (550)
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Awards

SelectHub research analysts have evaluated QuickBooks Payroll and concluded it earns best-in-class honors for Mobile Capabilities.

Mobile Capabilities Award

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Synopsis of User Ratings and Reviews

Excellent Functionality: Over 90% of users that discussed functionality were happy with the features, including the tax filing, automation and employee salaries and hours functions.
Simple to Use: Reviewers that talked about the ease of use felt it had a simple and intuitive interface over 80% of the time.
Manage Salary and Hours: More than 80% who discussed the employee time tracking and salary functions felt it worked well.
Affordable: Just under 70% of users who discussed price felt it was an affordable option.
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Accurate Calculations: Users praise QuickBooks Desktop Payroll for its precise tax calculations, ensuring compliance and reducing errors.
Direct Deposit: The direct deposit feature streamlines payroll processing, making it convenient for both employers and employees.
Reporting Capabilities: QuickBooks Desktop Payroll offers comprehensive reporting options, providing valuable insights into payroll expenses and employee data.
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Bad for Large Organizations: Over 90% of reviewers that discussed using the system for big organizations felt the system wasn’t complex enough.
Mixed Customer Service: Users were split on customer support quality, with 52% approving and 48% disliking the service.
Issues with Price: While overall, reviewers that discussed price felt it affordable, over 30% were displeased and said they got overcharged or billed after they’d already canceled.
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Outdated Interface: Many users find the interface clunky and outdated compared to modern cloud-based payroll solutions.
Limited Mobile Functionality: Users seeking robust mobile access for tasks like approving time-off requests or running payroll on-the-go may find the mobile app lacking.
Technical Issues: Some users report encountering technical glitches and errors, leading to frustration and wasted time.
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Quickbooks Payroll is part of the Intuit suite of programs. Commenters felt it was easy to use, train and adopt with a simple interface that worked well. They found it affordable and found the integrations of time tracking with employee salaries made running payroll a quick process. Commenters said it was reasonably priced and the features worked well. The most popular functionality included automation, tax calculations and filing, and its ability to centralize and organize data. The largest complaint by far was that this program isn’t complex enough for larger organizations. Reviewers recommended only using it for small organizations. Reactions to customer service were very mixed. Reviewers who were satisfied said the support workers got back to them quickly, were friendly, helpful and called back promptly. Other users had adverse reactions say the staff was incompetent, complaining that there was only chat support and complained of always getting different answers. While most were pleased with the price, some reported getting overcharged and said it was difficult to cancel with charges showing up well after they’d terminated the service. Quickbooks Payroll is a good choice for small and medium-sized businesses. Be sure to understand what functionality comes with which pricing plan before purchasing.

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Is QuickBooks Desktop Payroll truly a "quick" book to payroll mastery, or does it leave users feeling like they're stuck in a rut? User reviews from the last year suggest that QuickBooks Desktop Payroll is a powerful and reliable tool for managing payroll, but it may not be the best fit for every business. Users praise its ease of use, particularly for those already familiar with QuickBooks Desktop, and its affordability compared to other payroll software like Gusto or ADP. However, some users have reported that the software can be slow and clunky, especially when dealing with large amounts of data. A key differentiating factor for QuickBooks Desktop Payroll is its tight integration with other Intuit products, such as QuickBooks Desktop accounting software. This integration allows for seamless data transfer and eliminates the need for manual data entry, saving businesses time and reducing errors. However, this integration can also be a drawback for businesses that don't use other Intuit products, as it can limit flexibility and make it difficult to switch to other software in the future. Overall, QuickBooks Desktop Payroll is best suited for small to medium-sized businesses that are already using QuickBooks Desktop for their accounting needs and are looking for a reliable and affordable payroll solution. Businesses with complex payroll needs or those looking for a more modern and user-friendly interface may want to consider other options.

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