Paycom vs Wave Payroll

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Our analysts compared Paycom vs Wave Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Wave Payroll Software Tool

Product Basics

Paycom is a cloud-based payroll management software designed to streamline payroll processing for businesses of all sizes. It automates tasks like calculating taxes, generating paychecks, and filing reports, saving time and reducing errors. Paycom is particularly well-suited for companies with complex payroll needs, such as those with multiple locations, international employees, or union contracts. Some of Paycom's key benefits include its ease of use, scalability, and compliance support. The software is known for its intuitive interface and comprehensive features, making it easy for both administrators and employees to navigate. Paycom can also be customized to meet the specific needs of different businesses, regardless of size or industry. Additionally, Paycom stays up-to-date on all tax and regulatory changes, ensuring that businesses are always in compliance. When compared to similar payroll products, Paycom generally receives positive reviews from users for its user-friendly interface, comprehensive features, and reliable customer support. However, it is also known to be one of the more expensive options on the market, with pricing based on the number of employees and the complexity of payroll needs.

Pros
  • Easy to use interface
  • Comprehensive features
  • Reliable customer support
  • Scalable for businesses of all sizes
  • Strong compliance support
Cons
  • Higher cost compared to competitors
  • Complex pricing structure
  • May require additional setup for complex needs
  • Limited reporting customization options
  • Not ideal for very small businesses
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Wave Payroll is a cloud-based solution designed to provide simplified payroll management solutions. The product allows users to sync data, monitor employee activity, track leave, comply with tax reforms, view journal transactions, generate payslips and process payments.

It uses 256-bit encryption to protect bank data connections and handles credit card and bank account information with PCI Level-1 certification. Other functionalities include income and expense tracking, accounting, monthly receipt uploads, regular reminders, consolidated dashboards and transaction updates.
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$25/Employee, Monthly
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$46 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Reduced errors and improved accuracy: Paycom automates manual tasks and calculations, minimizing the risk of human error in payroll processing. This leads to more accurate paychecks and fewer compliance issues.
  • Increased efficiency and time savings: Streamlined workflows and automation free up HR teams from tedious tasks, enabling them to focus on strategic initiatives. Employees can also access self-service tools for faster issue resolution and time off requests.
  • Enhanced compliance: Paycom stays updated with complex tax regulations and automatically calculates and files payroll taxes accurately and on time. This reduces the risk of penalties and fines associated with non-compliance.
  • Improved employee satisfaction: Self-service portals and mobile access empower employees to manage their own payroll information, paystubs, and benefits enrollment. This transparency and convenience contribute to a more positive employee experience.
  • Scalability for growth: Paycom adapts to growing businesses by accommodating changes in employee numbers, pay structures, and complex payroll needs without requiring additional software or integrations.
  • Data-driven decision making: Robust reporting and analytics provide valuable insights into workforce trends, compensation costs, and other payroll data. This empowers informed decision-making and strategic HR planning.
  • Improved communication and transparency: Paycom facilitates clear and timely communication between HR, managers, and employees regarding payroll information, policy changes, and benefits updates.
  • Reduced administrative burden: Automated workflows and paperless processes minimize manual tasks and paperwork, freeing up HR teams to focus on higher-value activities.
  • Enhanced security and data protection: Paycom employs robust security measures and data encryption to protect sensitive employee information and ensure compliance with data privacy regulations.
  • Dedicated customer support: Paycom offers comprehensive customer support, including training resources, online help, and dedicated representatives, to assist users with any questions or issues.
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  • Centralized Payroll: Add new employees, manage payments, track salaries, record time offs, manage tax deductions and oversee the overall workforce system with integrated solutions and efficient tools. 
  • Automated Compliance: Stay updated with ever-changing tax laws and compute state, federal and local taxes automatically. Conform to regulatory changes and access accurate calculations with an effective tax engine. 
  • Journal Transactions: Instantly access expenses, money owed to employees and tax authorities, liabilities, total costs and more on a single screen. 
  • Self-Service: Allow employees to access personal details, view pay stubs, edit bank-related information, tax forms and more. 
  • Dashboard: Edit, review, edit and manage payrolls on a consolidated dashboard. Set up schedules, approve runs, view bank account balance, export reminders to the calendar and update timesheets. 
  • Reports: Access comprehensive reports to get in-depth insights into total sales, cash flow, profit and loss statement, transaction volumes and other crucial business metrics. Gauge performance and improve services with comparative reporting. 
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  • Applicant Tracking System (ATS): Build customizable databases to view relevant applicant information and track candidates as they move through the application process. Managers can search and sort applicants by information such as degree, specific skill sets, work history and more. 
  • Compensation Management: Define budgets, award bonuses and integrate with payroll to ensure that all employees receive fair compensation without overspending. 
  • Job Posting: Allows managers to post open positions to thousands of job boards. Managers can also rely on recruitment data to build reports to determine if their recruiting efforts are working. 
  • Payroll: Calculate taxes, process payroll, account for employee expenses and more, directly through the platform. Automate payroll processing, ensuring that employees are always paid the accurate amount at the correct time. 
  • Performance Management: Schedule and facilitate employee performance appraisals directly through the platform. 
  • Reporting: Leverage Paycom’s built-in analytics to generate reports on a variety of processes, including payroll, time and attendance, compensation and more. 
  • Scheduling: Create and edit employee schedules and approve requests for time off through the system’s calendar. Automate time tracking and integrate with payroll to streamline pay processing. 
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  • Centralized Payroll: Add new employees, manage payments, track salaries, record time offs, manage tax deductions and oversee the overall workforce system with integrated solutions and efficient tools. 
  • Automated Compliance: Stay updated with ever-changing tax laws and compute state, federal and local taxes automatically. Conform to regulatory changes and access accurate calculations with an effective tax engine. 
  • Journal Transactions: Instantly access expenses, money owed to employees and tax authorities, liabilities, total costs and more on a single screen. 
  • Self-Service: Allow employees to access personal details, view pay stubs, edit bank-related information, tax forms and more. 
  • Dashboard: Edit, review, edit and manage payrolls on a consolidated dashboard. Set up schedules, approve runs, view bank account balance, export reminders to the calendar and update timesheets. 
  • Reports: Access comprehensive reports to get in-depth insights into total sales, cash flow, profit and loss statement, transaction volumes and other crucial business metrics. Gauge performance and improve services with comparative reporting. 
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Product Ranking

#2

among all
Payroll Software

#31

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Paycom
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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 85 100 100 87 91 87 100 95 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2809 reviews
Great User Sentiment 116 reviews
85%
of users recommend this product

Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.

82%
of users recommend this product

Wave Payroll has a 'great' User Satisfaction Rating of 82% when considering 116 user reviews from 2 recognized software review sites.

4.4 (14)
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4.2 (935)
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4.34 (672)
4.14 (58)
4.4 (640)
4.1 (58)
4.8 (162)
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3.6 (386)
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Awards

SelectHub research analysts have evaluated Paycom and concluded it earns best-in-class honors for Expense Management.

Expense Management Award

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Synopsis of User Ratings and Reviews

User-Friendly: 85% of reviews mentioning the interface noted the platform has an intuitive layout, with all features organized and easy to locate.
Customer Service: Customer support is highly responsive, as asserted by 100% of reviews referencing it.
Employee Self-Services: All users referring to self-service observed that employees can easily upload documents, view information and track performance.
Performance Reviews: An open dialogue tool makes employee performance reviews more effective, as indicated by 70% of reviews mentioning this feature.
Use Anywhere: The mobile app is easy to use and has all desktop features available, as asserted by 100% reviews on this feature.
Customization: Customization for most features helps cater to a company’s unique requirements, as noted by all reviews on product customization.
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Intuitive Design: Users praise Wave Payroll's easy-to-use interface, finding it simple to navigate and complete tasks like setting up payroll and running reports.
Automated Tax Filing: Wave Payroll automatically calculates, files, and pays payroll taxes, saving users time and reducing the risk of errors.
Affordable Pricing: Many users appreciate Wave Payroll's transparent and competitive pricing, especially its free plan for contractors and freelancers.
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Login Process: All reviews on the login process observed that employees need to log in every time they open the software, as there’s no password save feature.
Challenging Transition: Transitioning between the client and employee side is challenging and cumbersome, as users need to log in to both systems, according to all reviews on this aspect.
Learning Curve: All users reviewing learning noted that the platform has a steep learning curve, making adaptation difficult for new users.
Integration Capabilities: The system doesn't provide integration with major third-party platforms without using SFTP or API, as indicated by 100% of reviews on this feature.
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Customer Support Issues: Users have reported experiencing difficulties reaching customer support and receiving timely assistance when encountering problems.
Inaccurate Calculations: Some users have reported instances of Wave Payroll making incorrect calculations, leading to payroll errors and discrepancies.
Limited Features: Wave Payroll may lack certain advanced features that some businesses require, such as comprehensive reporting options or integrations with specific HR systems.
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Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.

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Are you riding the wave of payroll success, or are you drowning in paperwork? Recent user reviews of Wave Payroll suggest it's a lifesaver for entrepreneurs and small businesses, but it might not be smooth sailing for everyone. Users rave about Wave Payroll's affordability and ease of use, especially compared to rivals like Gusto or QuickBooks Payroll. They appreciate the intuitive interface, automated tax calculations, and direct deposit features. One user even described hitting the "approve payroll" button as "fun" because it's so simple and stress-free. However, some users have voiced concerns about limited customer support and occasional glitches in the software. A few users also wished for more advanced features, such as HR tools and time tracking integration. Wave Payroll's key differentiator is its price point. Starting at $25 per month, it's significantly cheaper than many competitors, making it a godsend for budget-conscious startups and freelancers. However, this affordability comes with a trade-off: Wave Payroll's automatic tax filing service is only available in a limited number of states. If you're outside those states, you'll need to manually file taxes, which can be a headache. Overall, Wave Payroll is a great fit for entrepreneurs and small businesses looking for a user-friendly and affordable payroll solution. However, if you require robust customer support or advanced features, you might need to explore other options.

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