Our analysts compared Paycom vs Square Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Payroll Software
Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.
Square Payroll has a 'excellent' User Satisfaction Rating of 93% when considering 1069 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated Paycom and concluded it earns best-in-class honors for Expense Management.
Square Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.
Square Payroll is an online payment, time and attendance and POS system. Users like it best because it’s easy to use with an intuitive design that can be adopted quickly. They felt the pricing was fair and were especially pleased with its efficient processing of payment. Many users said they’d recommend it to other businesses similar to their own and were happy with its ability to create and file sales, quarterly and new hire reports. Lastly, they were pleased with its features, specifically its easy sign-in, reporting, time tracking and tax calculating. On the con side, customization options were minimal as it’s a reasonably straightforward system. Many companies that use the solution are restaurants that either want to give employees discounts on food or pay with money from their upcoming paycheck. They were displeased with its inability to allow this. Overall, this solution is excellent for small businesses, especially retail and food service. Larger companies should look elsewhere.
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