Paycom vs Square Payroll

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Our analysts compared Paycom vs Square Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Paycom is a cloud-based payroll management software designed to streamline payroll processing for businesses of all sizes. It automates tasks like calculating taxes, generating paychecks, and filing reports, saving time and reducing errors. Paycom is particularly well-suited for companies with complex payroll needs, such as those with multiple locations, international employees, or union contracts. Some of Paycom's key benefits include its ease of use, scalability, and compliance support. The software is known for its intuitive interface and comprehensive features, making it easy for both administrators and employees to navigate. Paycom can also be customized to meet the specific needs of different businesses, regardless of size or industry. Additionally, Paycom stays up-to-date on all tax and regulatory changes, ensuring that businesses are always in compliance. When compared to similar payroll products, Paycom generally receives positive reviews from users for its user-friendly interface, comprehensive features, and reliable customer support. However, it is also known to be one of the more expensive options on the market, with pricing based on the number of employees and the complexity of payroll needs.

Pros
  • Easy to use interface
  • Comprehensive features
  • Reliable customer support
  • Scalable for businesses of all sizes
  • Strong compliance support
Cons
  • Higher cost compared to competitors
  • Complex pricing structure
  • May require additional setup for complex needs
  • Limited reporting customization options
  • Not ideal for very small businesses
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Based in the cloud, Square Payroll is suited for businesses of all sizes. Integrating with the well-known POS solution from the same company offers features that assist with processing pay, filing taxes, employee self-service and more. The support staff helps users with implementation, whether they need help with their first implementation or simply just assistance migrating data from an old interface. Its capabilities also provide time tracking, invoice creation, appointment scheduling, direct deposit and more.
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$25/Employee, Monthly
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$35 Monthly
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Tailored to your specific needs
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Product Insights

  • Reduced errors and improved accuracy: Paycom automates manual tasks and calculations, minimizing the risk of human error in payroll processing. This leads to more accurate paychecks and fewer compliance issues.
  • Increased efficiency and time savings: Streamlined workflows and automation free up HR teams from tedious tasks, enabling them to focus on strategic initiatives. Employees can also access self-service tools for faster issue resolution and time off requests.
  • Enhanced compliance: Paycom stays updated with complex tax regulations and automatically calculates and files payroll taxes accurately and on time. This reduces the risk of penalties and fines associated with non-compliance.
  • Improved employee satisfaction: Self-service portals and mobile access empower employees to manage their own payroll information, paystubs, and benefits enrollment. This transparency and convenience contribute to a more positive employee experience.
  • Scalability for growth: Paycom adapts to growing businesses by accommodating changes in employee numbers, pay structures, and complex payroll needs without requiring additional software or integrations.
  • Data-driven decision making: Robust reporting and analytics provide valuable insights into workforce trends, compensation costs, and other payroll data. This empowers informed decision-making and strategic HR planning.
  • Improved communication and transparency: Paycom facilitates clear and timely communication between HR, managers, and employees regarding payroll information, policy changes, and benefits updates.
  • Reduced administrative burden: Automated workflows and paperless processes minimize manual tasks and paperwork, freeing up HR teams to focus on higher-value activities.
  • Enhanced security and data protection: Paycom employs robust security measures and data encryption to protect sensitive employee information and ensure compliance with data privacy regulations.
  • Dedicated customer support: Paycom offers comprehensive customer support, including training resources, online help, and dedicated representatives, to assist users with any questions or issues.
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  • Synchronized Systems: Fully synchronize the payroll solution with other Square systems, including partners that offer timecard solutions. Automatically calculate employee hours to run payroll.
  • Payroll On-The-Go: Run payroll directly from any internet-connected device with the mobile app. Creates a quick and seamless process that gets employees paid expediently, while administers don’t have to spend time tediously inputting data.
  • Affordable Small Businesses Payroll: Offers two pricing models, one of which is specifically designed to meet the needs of businesses that rely on contractors. The monthly subscription fee starts as low as $34 monthly for companies with standard employees. Hire contractors and spend only $5 monthly per contractor or employee.
  • Manageable Processes: Run payroll with only necessary employee information. Customize pay periods while employees can create their accounts, making the setup process quick and straightforward.
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  • Applicant Tracking System (ATS): Build customizable databases to view relevant applicant information and track candidates as they move through the application process. Managers can search and sort applicants by information such as degree, specific skill sets, work history and more. 
  • Compensation Management: Define budgets, award bonuses and integrate with payroll to ensure that all employees receive fair compensation without overspending. 
  • Job Posting: Allows managers to post open positions to thousands of job boards. Managers can also rely on recruitment data to build reports to determine if their recruiting efforts are working. 
  • Payroll: Calculate taxes, process payroll, account for employee expenses and more, directly through the platform. Automate payroll processing, ensuring that employees are always paid the accurate amount at the correct time. 
  • Performance Management: Schedule and facilitate employee performance appraisals directly through the platform. 
  • Reporting: Leverage Paycom’s built-in analytics to generate reports on a variety of processes, including payroll, time and attendance, compensation and more. 
  • Scheduling: Create and edit employee schedules and approve requests for time off through the system’s calendar. Automate time tracking and integrate with payroll to streamline pay processing. 
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  • Automatic Payroll: Import employee hours and overtime and calculate salaries to process each pay period automatically. Handles multiple pay rates and does all off-cycle and unlimited bonus runs for no extra charge. Customizes scheduling for payment. Process payroll by 8:00 p.m. PT, so employees get their direct deposit on payday.
  • Employee Self-Service: Have employees create their account, set up direct deposit, fill out necessary forms and even clock in for their shifts. Provide them with 24/7 access to these features to make changes as needed through the mobile app.
  • Tax Filing: Ensure compliance with Square Payroll’s tax functions. Manage W2s and automatically calculates and files tax withholdings, payments, and filings at the local, state and federal level. Supports post-tax deductions and reimbursements. Files federal and state taxes quarterly and files and sends out W-2s and 1099-MISC forms at the end of the year. Includes forms such as form 940, form 941, form 944 and W-3s.
  • Reporting: Provides new hire reports, quarterly reports and sales reports to provide real-time analysis and make more informed decisions about the business. Send reports to key stakeholders.
  • Team Management: Set schedules, track hours, customize access for different groups and provide employee onboarding. Comes in one of two versions, team management and team plus. Team management includes reporting for time cards, time clocks, scheduling for shifts, break tracking and overtime reporting. Team plus has broader functionality such as early break prevention, report for break violations, preventing early clock-ins from break, notes on timecards, many wage rates, unlimited permissions and more.
  • Compliance: Updates automatically to ensure users stay abreast of changes to tax laws and stay in compliance with payment best practices. Save time and money by obeying regulations.
  • Benefits Management: Customize and manage benefits packages while the integrated benefits management functionality enables the system to calculate and make deductions automatically when running payroll. Provides workers’ comp through AP Intego.
  • Integrations: Integrates with QuickBooks Online for users who want to include accounting and can function with any other Square product.
  • Time Tracking: Synchronize Square Payroll with the vendor’s Point of Sale app at no additional cost to allow employees to clock in for their shift directly at the register. Employees can then import timecards, or synchronize with a variety of other popular time tracking systems. Managers can also enter employee hours manually. Tracks sick leave, PTO and overtime. Use customizable user permissions to manage it effectively.
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Product Ranking

#2

among all
Payroll Software

#21

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Square Payroll
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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 85 100 100 87 91 87 100 95 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2809 reviews
Excellent User Sentiment 1069 reviews
85%
of users recommend this product

Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.

93%
of users recommend this product

Square Payroll has a 'excellent' User Satisfaction Rating of 93% when considering 1069 user reviews from 4 recognized software review sites.

4.4 (14)
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4.2 (935)
4.4 (23)
4.34 (672)
4.66 (571)
4.4 (640)
4.6 (471)
4.8 (162)
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3.6 (386)
4.5 (4)

Awards

SelectHub research analysts have evaluated Paycom and concluded it earns best-in-class honors for Expense Management.

Expense Management Award

Square Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: 85% of reviews mentioning the interface noted the platform has an intuitive layout, with all features organized and easy to locate.
Customer Service: Customer support is highly responsive, as asserted by 100% of reviews referencing it.
Employee Self-Services: All users referring to self-service observed that employees can easily upload documents, view information and track performance.
Performance Reviews: An open dialogue tool makes employee performance reviews more effective, as indicated by 70% of reviews mentioning this feature.
Use Anywhere: The mobile app is easy to use and has all desktop features available, as asserted by 100% reviews on this feature.
Customization: Customization for most features helps cater to a company’s unique requirements, as noted by all reviews on product customization.
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Simple UI: Over 90% of users who discussed the ease-of-use were impressed by the system.
Affordable: Reviewers felt the pricing was appropriate and affordable in more than 90% of comments that discussed it.
Efficient Payroll Processing: More than 90% of users who discussed payroll processing felt it worked well.
Highly Recommended: In reviews that discussed recommending the service, over 80% said they’d advise other businesses to use it.
Filing Taxes and Reports: More than 80% of comments that discussed filing taxes and year-end reporting were happy with its capabilities.
Adequate Functionality: Users liked the features and felt they worked well in over 80% of reviews that talked about it.
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Login Process: All reviews on the login process observed that employees need to log in every time they open the software, as there’s no password save feature.
Challenging Transition: Transitioning between the client and employee side is challenging and cumbersome, as users need to log in to both systems, according to all reviews on this aspect.
Learning Curve: All users reviewing learning noted that the platform has a steep learning curve, making adaptation difficult for new users.
Integration Capabilities: The system doesn't provide integration with major third-party platforms without using SFTP or API, as indicated by 100% of reviews on this feature.
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Limited Customization Options: Over 70% of reviews that talked about customization said the options were inadequate.
No Employee Discounts: Businesses had trouble giving employees discounts in over 70% of comments that discussed it.
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Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.

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Square Payroll is an online payment, time and attendance and POS system. Users like it best because it’s easy to use with an intuitive design that can be adopted quickly. They felt the pricing was fair and were especially pleased with its efficient processing of payment. Many users said they’d recommend it to other businesses similar to their own and were happy with its ability to create and file sales, quarterly and new hire reports. Lastly, they were pleased with its features, specifically its easy sign-in, reporting, time tracking and tax calculating. On the con side, customization options were minimal as it’s a reasonably straightforward system. Many companies that use the solution are restaurants that either want to give employees discounts on food or pay with money from their upcoming paycheck. They were displeased with its inability to allow this. Overall, this solution is excellent for small businesses, especially retail and food service. Larger companies should look elsewhere.

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