Paycom vs KTBSonline

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Our analysts compared Paycom vs KTBSonline based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

KTBSonline Software Tool

Product Basics

Paycom is a cloud-based payroll management software designed to streamline payroll processing for businesses of all sizes. It automates tasks like calculating taxes, generating paychecks, and filing reports, saving time and reducing errors. Paycom is particularly well-suited for companies with complex payroll needs, such as those with multiple locations, international employees, or union contracts. Some of Paycom's key benefits include its ease of use, scalability, and compliance support. The software is known for its intuitive interface and comprehensive features, making it easy for both administrators and employees to navigate. Paycom can also be customized to meet the specific needs of different businesses, regardless of size or industry. Additionally, Paycom stays up-to-date on all tax and regulatory changes, ensuring that businesses are always in compliance. When compared to similar payroll products, Paycom generally receives positive reviews from users for its user-friendly interface, comprehensive features, and reliable customer support. However, it is also known to be one of the more expensive options on the market, with pricing based on the number of employees and the complexity of payroll needs.

Pros
  • Easy to use interface
  • Comprehensive features
  • Reliable customer support
  • Scalable for businesses of all sizes
  • Strong compliance support
Cons
  • Higher cost compared to competitors
  • Complex pricing structure
  • May require additional setup for complex needs
  • Limited reporting customization options
  • Not ideal for very small businesses
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KTBSonline is a comprehensive software solution designed to streamline payroll and benefits management. It offers a robust suite of tools that handle payroll processing, benefits administration, compliance tracking, and employee self-service. This platform is particularly well-suited for mid-sized to large organizations seeking to simplify complex HR tasks and ensure accuracy in payroll and benefits management.

Key benefits of KTBSonline include enhanced efficiency, reduced administrative burden, and improved compliance with regulatory requirements. Popular features encompass automated payroll calculations, benefits enrollment, and detailed reporting capabilities. Users appreciate the intuitive interface and the ability to customize the platform to meet specific organizational needs.

Compared to similar products, KTBSonline is praised for its reliability and comprehensive feature set. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on individual requirements.

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Product Insights

  • Reduced errors and improved accuracy: Paycom automates manual tasks and calculations, minimizing the risk of human error in payroll processing. This leads to more accurate paychecks and fewer compliance issues.
  • Increased efficiency and time savings: Streamlined workflows and automation free up HR teams from tedious tasks, enabling them to focus on strategic initiatives. Employees can also access self-service tools for faster issue resolution and time off requests.
  • Enhanced compliance: Paycom stays updated with complex tax regulations and automatically calculates and files payroll taxes accurately and on time. This reduces the risk of penalties and fines associated with non-compliance.
  • Improved employee satisfaction: Self-service portals and mobile access empower employees to manage their own payroll information, paystubs, and benefits enrollment. This transparency and convenience contribute to a more positive employee experience.
  • Scalability for growth: Paycom adapts to growing businesses by accommodating changes in employee numbers, pay structures, and complex payroll needs without requiring additional software or integrations.
  • Data-driven decision making: Robust reporting and analytics provide valuable insights into workforce trends, compensation costs, and other payroll data. This empowers informed decision-making and strategic HR planning.
  • Improved communication and transparency: Paycom facilitates clear and timely communication between HR, managers, and employees regarding payroll information, policy changes, and benefits updates.
  • Reduced administrative burden: Automated workflows and paperless processes minimize manual tasks and paperwork, freeing up HR teams to focus on higher-value activities.
  • Enhanced security and data protection: Paycom employs robust security measures and data encryption to protect sensitive employee information and ensure compliance with data privacy regulations.
  • Dedicated customer support: Paycom offers comprehensive customer support, including training resources, online help, and dedicated representatives, to assist users with any questions or issues.
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  • Time Savings: Automates repetitive tasks like payroll processing, freeing up valuable time for HR professionals to focus on strategic initiatives.
  • Accuracy: Reduces human error in payroll calculations and benefits management, ensuring employees are paid correctly and on time.
  • Compliance: Keeps up-to-date with the latest tax laws and labor regulations, helping businesses avoid costly penalties and legal issues.
  • Employee Self-Service: Empowers employees to access their payroll information, benefits details, and tax documents online, reducing the administrative burden on HR staff.
  • Data Security: Utilizes advanced encryption and security protocols to protect sensitive employee information from unauthorized access and data breaches.
  • Scalability: Adapts to the growing needs of your business, whether you have a small team or a large workforce, ensuring consistent performance and reliability.
  • Cost Efficiency: Minimizes the need for paper-based processes and manual interventions, leading to significant cost savings over time.
  • Integration: Seamlessly integrates with other business systems such as accounting software and time-tracking tools, providing a unified platform for all HR-related activities.
  • Reporting and Analytics: Offers robust reporting tools that provide insights into payroll expenses, benefits utilization, and workforce trends, aiding in data-driven decision-making.
  • Employee Satisfaction: Enhances the overall employee experience by ensuring timely and accurate payroll, as well as easy access to benefits information, contributing to higher job satisfaction and retention rates.
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  • Applicant Tracking System (ATS): Build customizable databases to view relevant applicant information and track candidates as they move through the application process. Managers can search and sort applicants by information such as degree, specific skill sets, work history and more. 
  • Compensation Management: Define budgets, award bonuses and integrate with payroll to ensure that all employees receive fair compensation without overspending. 
  • Job Posting: Allows managers to post open positions to thousands of job boards. Managers can also rely on recruitment data to build reports to determine if their recruiting efforts are working. 
  • Payroll: Calculate taxes, process payroll, account for employee expenses and more, directly through the platform. Automate payroll processing, ensuring that employees are always paid the accurate amount at the correct time. 
  • Performance Management: Schedule and facilitate employee performance appraisals directly through the platform. 
  • Reporting: Leverage Paycom’s built-in analytics to generate reports on a variety of processes, including payroll, time and attendance, compensation and more. 
  • Scheduling: Create and edit employee schedules and approve requests for time off through the system’s calendar. Automate time tracking and integrate with payroll to streamline pay processing. 
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  • Comprehensive Payroll Management: Automates payroll processing, tax calculations, and direct deposits, ensuring accuracy and compliance with federal and state regulations.
  • Employee Self-Service Portal: Allows employees to access their pay stubs, tax forms, and benefits information online, reducing administrative workload.
  • Benefits Administration: Streamlines the management of employee benefits, including health insurance, retirement plans, and other perks, with easy enrollment and tracking.
  • Time and Attendance Tracking: Integrates with time clocks and mobile devices to accurately track employee hours, overtime, and leave requests.
  • Customizable Reporting: Offers a variety of pre-built and customizable reports for payroll, benefits, and compliance, providing valuable insights for decision-making.
  • Compliance Management: Keeps up-to-date with changing labor laws and regulations, ensuring that your business remains compliant with minimal effort.
  • Integration Capabilities: Seamlessly integrates with other HR and accounting software, such as QuickBooks and ADP, for a unified workflow.
  • Secure Data Storage: Utilizes advanced encryption and security protocols to protect sensitive employee and company data from unauthorized access.
  • Mobile Accessibility: Provides a mobile app for both employees and administrators, allowing access to payroll and benefits information on-the-go.
  • Scalability: Designed to grow with your business, accommodating the needs of small businesses to large enterprises without compromising performance.
  • Automated Tax Filing: Handles federal, state, and local tax filings automatically, reducing the risk of errors and penalties.
  • Onboarding Tools: Simplifies the onboarding process for new hires with digital forms, checklists, and automated workflows.
  • Employee Performance Tracking: Monitors employee performance metrics and integrates with performance review systems to support talent management.
  • Customizable User Roles: Allows administrators to define user roles and permissions, ensuring that employees have access only to the information they need.
  • Customer Support: Provides dedicated customer support through various channels, including phone, email, and live chat, to assist with any issues or questions.
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Product Ranking

#2

among all
Payroll Software

#64

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 85 100 100 87 91 87 100 95 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 2809 reviews
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85%
of users recommend this product

Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.

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Awards

SelectHub research analysts have evaluated Paycom and concluded it earns best-in-class honors for Expense Management.

Expense Management Award

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Synopsis of User Ratings and Reviews

User-Friendly: 85% of reviews mentioning the interface noted the platform has an intuitive layout, with all features organized and easy to locate.
Customer Service: Customer support is highly responsive, as asserted by 100% of reviews referencing it.
Employee Self-Services: All users referring to self-service observed that employees can easily upload documents, view information and track performance.
Performance Reviews: An open dialogue tool makes employee performance reviews more effective, as indicated by 70% of reviews mentioning this feature.
Use Anywhere: The mobile app is easy to use and has all desktop features available, as asserted by 100% reviews on this feature.
Customization: Customization for most features helps cater to a company’s unique requirements, as noted by all reviews on product customization.
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Centralized System: KTBSonline provides a single point of entry for employers and employees to manage both benefits and payroll.
Enhanced Efficiency: The platform streamlines tasks and workflows for HR teams, allowing them to manage employee benefits and payroll more efficiently.
Improved User Experience: KTBSonline offers a user-friendly interface that is intuitive for both employers and employees.
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Login Process: All reviews on the login process observed that employees need to log in every time they open the software, as there’s no password save feature.
Challenging Transition: Transitioning between the client and employee side is challenging and cumbersome, as users need to log in to both systems, according to all reviews on this aspect.
Learning Curve: All users reviewing learning noted that the platform has a steep learning curve, making adaptation difficult for new users.
Integration Capabilities: The system doesn't provide integration with major third-party platforms without using SFTP or API, as indicated by 100% of reviews on this feature.
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Limited Information on Integrations: The software's ability to work seamlessly with existing HR systems is unclear, potentially leading to compatibility issues.
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Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.

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Is KTBSonline the Key To streamlined benefits and payroll or just another system that BiteS the dust? KTBSonline, a product developed by Kelly Benefits, is a comprehensive platform designed to streamline benefits and payroll management. While it boasts robust features catering to various HR needs, concrete user reviews and detailed feedback on its performance, user experience, and customer satisfaction remain elusive in readily available sources. Accessing the platform's feedback forum, a potential treasure trove of user insights, requires logging into KTBSonline directly.

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