Paychex vs Wave Payroll

Paychex incorporates a range of different solutions and is used widely by small, medium and large-sized companies. While around 40% of users were happy with the functionality of the system, the majority expressed dissatisfaction with its tax capabilities, pricing and customer service. Many described it as dishonest and complained especially that they were oversold on its capabilities and that the salespeople used pushy tactics to try and upsell them. Other complaints of the system included making errors, overpaying employees or even miscalculating taxes resulting in serious penalties. Current and former clients greatly disliked the service. The UI was the most positively reviewed element of the platform with around 80% expressing satisfaction with the design and navigation. Around 50% were happy with the pricing structure and a minority of around 30% of users said they had positive experiences with some select customer service members. This disparity in experiences may be in part to the high turnover rate in representatives which is mentioned many times during the reviews. This solution could be appropriate for small and medium-sized businesses. It supports larger enterprises, but buyers should make sure it has the necessary functionality before purchasing.

Are you riding the wave of payroll success, or are you drowning in paperwork? Recent user reviews of Wave Payroll suggest it's a lifesaver for entrepreneurs and small businesses, but it might not be smooth sailing for everyone. Users rave about Wave Payroll's affordability and ease of use, especially compared to rivals like Gusto or QuickBooks Payroll. They appreciate the intuitive interface, automated tax calculations, and direct deposit features. One user even described hitting the "approve payroll" button as "fun" because it's so simple and stress-free. However, some users have voiced concerns about limited customer support and occasional glitches in the software. A few users also wished for more advanced features, such as HR tools and time tracking integration. Wave Payroll's key differentiator is its price point. Starting at $25 per month, it's significantly cheaper than many competitors, making it a godsend for budget-conscious startups and freelancers. However, this affordability comes with a trade-off: Wave Payroll's automatic tax filing service is only available in a limited number of states. If you're outside those states, you'll need to manually file taxes, which can be a headache. Overall, Wave Payroll is a great fit for entrepreneurs and small businesses looking for a user-friendly and affordable payroll solution. However, if you require robust customer support or advanced features, you might need to explore other options.