Paychex vs Payroll4Free

Paychex incorporates a range of different solutions and is used widely by small, medium and large-sized companies. While around 40% of users were happy with the functionality of the system, the majority expressed dissatisfaction with its tax capabilities, pricing and customer service. Many described it as dishonest and complained especially that they were oversold on its capabilities and that the salespeople used pushy tactics to try and upsell them. Other complaints of the system included making errors, overpaying employees or even miscalculating taxes resulting in serious penalties. Current and former clients greatly disliked the service. The UI was the most positively reviewed element of the platform with around 80% expressing satisfaction with the design and navigation. Around 50% were happy with the pricing structure and a minority of around 30% of users said they had positive experiences with some select customer service members. This disparity in experiences may be in part to the high turnover rate in representatives which is mentioned many times during the reviews. This solution could be appropriate for small and medium-sized businesses. It supports larger enterprises, but buyers should make sure it has the necessary functionality before purchasing.

Is Payroll4Free truly free, or is there a hidden cost? User reviews from the past year suggest Payroll4Free delivers on its promise of a free and easy-to-use payroll solution, particularly for small businesses with 25 or fewer employees. Users praise its intuitive interface, highlighting the guided account setup wizard and straightforward navigation. They appreciate the software's ability to handle both employee and contractor payments, simplifying the payment process. The automatic tax calculations are a major plus, easing the burden of payroll tax compliance. Some users even compared their manual calculations to Payroll4Free's reports, finding them to be spot-on. However, the "free" aspect comes with caveats. The software is ad-supported, which some users find intrusive. While the free version allows for 12 pay runs per year, exceeding this limit requires an upgrade. Additional fees apply for features like direct deposit, contractor payments, and multi-state employee payments. Users also point out limitations in functionality, noting that Payroll4Free is best suited for basic payroll needs. Larger companies or those requiring advanced features like robust reporting, automation, and analytics might find Payroll4Free lacking. Alternatives like OnPay, with its base price of $40 per month plus $6 per employee, offer more comprehensive features. In conclusion, Payroll4Free is a viable option for startups and small businesses with limited budgets and straightforward payroll requirements. Its ease of use, free basic features, and accurate tax calculations make it an attractive choice for those seeking a no-frills payroll solution. However, businesses with more complex needs or a larger workforce might find themselves outgrowing Payroll4Free's capabilities and needing to consider paid alternatives.