Patriot Payroll vs AME Software

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Our analysts compared Patriot Payroll vs AME Software based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

AME Software Software Tool

Product Basics

Patriot Payroll is a full-service accounting and payroll software that offers a variety of integrative add-ons to users. The system’s core functions assist with core payroll tasks, while the add-on features enable the system to function as a full HR suite. This web-based payroll solution processes the payment, calculates taxes, creates reports, runs time and attendance and manages invoices.
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AME Software offers a comprehensive solution for managing payroll and related tasks, making it particularly well-suited for small to mid-sized businesses. The software streamlines payroll processing, tax calculations, and compliance reporting, which can significantly reduce administrative burdens. Users appreciate its user-friendly interface and robust functionality, which includes features like direct deposit, employee self-service portals, and detailed reporting capabilities.

One of the key benefits of AME Software is its affordability, with pricing typically falling within a moderate range, often based on the number of employees and frequency of payroll runs. This makes it an attractive option for businesses looking to balance cost and functionality. Compared to similar products, users often highlight its ease of use and reliable customer support, which can be crucial for businesses without dedicated payroll staff. Overall, AME Software provides a solid, cost-effective solution for efficient payroll management.

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Product Insights

  • Accuracy: Define tax settings during the setup process. Calculate taxes automatically along with standard payroll processing, eliminating the chance of human error. Get the system tested and audited regularly.
  • User-Friendly: Guide users through the payroll process, making it easy to use. Take advantage of the free trial to see if it’s a good fit. Adopt it quickly to cut down on lost revenue due to training.
  • Easy-to-Customize: Customize payroll settings and choose from a variety of payment methods. Accommodate many types of business and specific payment structures.
  • Scalability: Adjust pricing and other capabilities to meet the needs of businesses of any size. Users can also cancel any month with a penalty. Allow a company room for growth while ensuring it’s not too expensive.
  • Better Security: Use encryption and systems that are bonded and audited to keep data safe. Ensure data integrity.
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  • Time-Saving Processing: Automate payroll for all employees to save time and eliminate the margin of costly user error. 
  • Customize To Fit Any Business: Maximize the value of a new system by picking the right level of support. Choose between levels of payment and accounting support geared towards businesses small to large. 
  • Increased Security: Protect vulnerable documents and information with encoded checks and built-in data security for sensitive accounting material. 
  • Stay Up To Date with Dynamic Support: Remain compliant and avoid harmful errors with ever-changing local, state and federal requirements with a continuously updated operating system. 
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  • Payroll Processing: Use payroll with three steps and local, state and federal taxes. Create invoices, see the payment history, pay bills, print records and add employees. Accept payments from credit cards, make and send out estimates, import bank interactions, reconcile accounts and manage documents and receipts. Manage garnishments, PTO and print W-2s.
  • Invoice Management: Create and store invoices as well as setting up recurring invoices, reminders and more.
  • Tax Calculation: Calculate, file and pay taxes. Use the basic subscription package to assist with tax calculations; however, it can’t help filing or paying taxes.
  • Time-Off Tracking: Track time-off balances and activity through the employee portal.
  • Year-End Reports: Generate printable W-2, 940 and 941 documents. File W-2’s and W-3’s electronic.
  • Time and Attendance: Add-on time and attendance services for an additional fee that will enable the system to assist with clock-in and clock-out functionality and allow users to access time cards electronically.
  • Core HR: Add core HR functions to the payroll solution for an additional fee. This add-on allows users to track employment history, census data and share documents with employees.
  • Accounting: Operate cash-based and or accrual accounting. Help accountants with their tasks.
  • Reporting: Download reports in PDF or CSV format in a year-to-date format. Filter by checks, employee, location or totals. See contributions, deductions, earnings, employer payments, hours and withheld taxes. Understand potential issues with a tax liability report.
  • Multiple Devices: Use the program on a variety of devices, including mobile and tablets.
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  • Employee Payments: Process payments accurately and efficiently for guaranteed correct sums every time. Deposit wages directly into employees’ checking or savings accounts through any compatible third-party processing service. 
  • Digital Filing: Eliminate time-consuming paper trails with automated local, state and federal reporting and filing. Create customized invoices, statements and checks for specific business needs. 
  • Accounting Filing: Record income statements, bank reconciliations and monthly and yearly budgets. File unlimited 1099s and track unlimited vendors. 
  • Employee History: Track employee requests and records for vacation, sick leave and PTO accrual. Manage attendance history on the same platform as wage history. 
  • Electronic Signatures: Sign magnetic ink character recognition (MICR) checks with digital signatures before printing. Save time by simplifying the process of traditional paper checks. 
  • Personal Transmittals: Complete transactions with IRS compatibility for 940s, 941s and DE9s. Pay a rate per number of forms filed per quarter, or pay for a flat fixed rate if filing more than 500 forms. 
  • Tiered Platforms: Select platform support for small business payments and accounting, professional and enterprise payment, general ledger reporting only, direct depositing, check and PDF converting, or everything combined. Add additional state reporting for program tiers that require it. 
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Product Ranking

#17

among all
Payroll Software

#116

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1898 reviews
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96%
of users recommend this product

Patriot Payroll has a 'excellent' User Satisfaction Rating of 96% when considering 1898 user reviews from 4 recognized software review sites.

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5.0 (14)
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Awards

Patriot Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Excellent Customer Service: Over 90% of users that discussed the support loved the customer service.
Useful Features: Users said the system had good functionality in over 90% of comments that discussed it.
Simple UI: More than 80% of reviewers who talked about the navigation said the solution was easy to use.
Affordable: Commenters felt the price was appropriate in over 80% of the comments that mentioned it.
Fluid Implementation: Over 80% of reviewers that discussed setup felt the implementation process was smooth.
Tax Forms: Users found the tax forms easy to find and fill out in more than 80% of comments that discussed it.
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Ease of Use: Users consistently praise AME Software for its intuitive interface, making it easy to navigate and understand, even for those with limited payroll experience.
Time-Saving Features: AME Software's automation features, such as automatic tax calculations and direct deposit processing, significantly reduce the time spent on manual tasks, allowing payroll professionals to focus on more strategic initiatives.
Reliable Accuracy: Users consistently report high levels of accuracy in payroll calculations, minimizing the risk of errors and ensuring timely and correct payments to employees.
Excellent Customer Support: AME Software's customer support team is highly responsive and knowledgeable, providing prompt assistance and resolving issues efficiently.
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Long Lead Time Direct Deposit Issues: Over 70% of users who talked about direct deposit complained about the long lead time.
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Limited Customization: Some users have reported difficulty in tailoring the software to their specific payroll needs, particularly when dealing with unique pay structures or complex deductions. For example, they may find it challenging to set up custom pay periods or integrate with specific third-party applications.
Steep Learning Curve: The software's interface can be overwhelming for new users, requiring significant time and effort to master its functionalities. This can be particularly challenging for smaller businesses with limited IT resources.
Lack of Mobile App: The absence of a dedicated mobile app can be a drawback for businesses that require on-the-go access to payroll information. This can be inconvenient for managers who need to approve time off requests or view employee pay stubs remotely.
Customer Support Issues: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. They may encounter long wait times or find it difficult to resolve technical issues effectively.
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Patriot Payroll is a straightforward payroll app with some HR core functionality mixed in. Users like its ease of use and felt the support was responsive, understood the problem well and gave them enough resources. The features were well-reviewed, especially the insurance forms and tax filing abilities, making it administratively advantageous. The users loved the implementation process, which they said went smoothly, guided by the knowledgeable support team. Overall, reviewers felt it was within an appropriate price range for its functionality. On the downside, users didn’t like that the direct deposit required four days of lead time for regular ACH funding. This software may be a good option for small businesses looking to bring their payroll online.

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Is AME Software the "ace" up your sleeve for payroll, or does it leave you feeling confused? User reviews from the past year paint a mixed picture of AME Software, particularly focusing on its payroll capabilities. Some users appreciate its simplicity and affordability, highlighting features like unlimited checks and direct deposit processing as major pluses, especially for smaller businesses. However, a chorus of concern emerges regarding the software's outdated interface and clunky functionality, with some users even likening it to stepping back in time. For instance, one user pointed out that "almost everything has to be done by hand." The recent update to version 3.0 has been met with resistance, with users reporting significant glitches and a preference for the older version. While the company offers live technical support, some users have reported difficulties in getting issues resolved effectively. This mixed bag suggests that AME Software might be best suited for businesses prioritizing affordability and simplicity over modern features and a seamless user experience, particularly those already familiar with the software's quirks. However, businesses seeking a more contemporary and feature-rich payroll solution might find AME Software lacking and should consider exploring alternative options.

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