Papaya Global vs Toast Payroll

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Our analysts compared Papaya Global vs Toast Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Papaya Global Software Tool
Toast Payroll Software Tool

Product Basics

Papaya Global simplifies payroll complexities for businesses with globally distributed workforces. Its cloud-based platform streamlines tasks like calculating taxes, managing compliance, and delivering secure payments across 160+ countries. This makes it ideal for companies that hire remote workers, have subsidiaries abroad, or frequently onboard international contractors. Users rave about Papaya's automation tools, which significantly reduce manual work and eliminate human error. The platform's centralized dashboard offers real-time data visibility, providing valuable insights for financial planning and workforce management. Compared to traditional payroll solutions, Papaya offers increased agility, scalability, and cost savings through streamlined processes and reduced compliance risks. Pricing is based on a per-user, per-month model, making it scalable for businesses of all sizes.

Pros
  • Automated payroll
  • Global compliance
  • User-friendly interface
  • Centralized data
  • Scalable pricing
Cons
  • Limited customization
  • Potential integration issues
  • Occasional bugs
  • Limited reporting
  • Customer service response time
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Toast Payroll is a cloud-based solution that helps businesses streamline payroll operations and facilitate efficient workforce management. It offers dynamic functionalities like tax compliant updates, employee profiles, time tracking, wage calculations, digital onboarding, automated tip distribution and more.

The product helps users manage workload with the help of timesheets, calculation tools, computation options, regulatory compliance and other business-specific benefits. It offers prompt customer support channels, a self-service platform that helps employees enroll for programs and benefits and real-time information syncs to the company POS to reduce manual operations.
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$20/Employee, Monthly
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$110 Monthly
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Tailored to your specific needs
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Product Insights

  • Simplified Global Payroll: Manage payroll for a distributed workforce across 160+ countries with ease and accuracy.
  • Enhanced Compliance: Stay compliant with local tax regulations and avoid costly penalties.
  • Automated Workflows: Automate manual tasks like tax calculations, payments, and reporting, saving time and resources.
  • Centralized Data Visibility: Gain real-time insights into your global payroll data with a centralized dashboard.
  • Scalable and Cost-Effective: Pay only for the employees you manage, making Papaya Global ideal for businesses of all sizes.
  • Improved Employee Experience: Ensure timely and accurate payments for your global workforce, boosting morale and productivity.
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  • Time Savings: Automate payroll calculations and tax filings, freeing up valuable hours for your HR team.
  • Accuracy: Minimize errors with precise, automated calculations, reducing the risk of costly mistakes.
  • Compliance: Stay up-to-date with ever-changing labor laws and tax regulations, ensuring your business remains compliant.
  • Employee Self-Service: Empower employees to access their pay stubs, tax forms, and personal information through a user-friendly portal.
  • Integration: Seamlessly connect with other Toast products and third-party applications, creating a unified system for your business operations.
  • Scalability: Easily manage payroll for a growing workforce, whether you have a small team or multiple locations.
  • Cost Efficiency: Reduce administrative overhead and potential penalties from payroll errors, leading to significant cost savings.
  • Data Security: Protect sensitive employee information with robust security measures and encryption protocols.
  • Real-Time Reporting: Access detailed payroll reports and analytics to make informed business decisions quickly.
  • Employee Satisfaction: Improve employee morale by ensuring timely and accurate paychecks, fostering a positive workplace environment.
  • Customizability: Tailor payroll settings to fit the unique needs of your business, from pay schedules to benefit deductions.
  • Support: Benefit from dedicated customer support to resolve any payroll issues promptly and efficiently.
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  • Global Payroll Automation: Automates payroll processes for employees and contractors across 160+ countries, including tax calculations, compliance checks, payment processing, and reporting.
  • Compliance Management: Ensures adherence to local labor laws, tax regulations, and employment standards in each country of operation.
  • Centralized Data Platform: Provides a single source of truth for all global payroll data, accessible through a user-friendly dashboard with real-time insights.
  • AI-Driven Insights: Leverages artificial intelligence to identify potential risks and optimize payroll processes, reducing manual work and errors.
  • User-Friendly Interface: Offers an intuitive and easy-to-use interface that streamlines payroll management tasks for both HR and finance teams.
  • Integration Capabilities: Integrates seamlessly with leading HCM, ERP, and time-tracking systems to streamline data flow and eliminate manual data entry.
  • Security and Compliance: Adheres to strict data security and privacy standards, protecting sensitive employee information.
  • Global Employer of Record (EOR) Services: Offers EOR services, allowing businesses to quickly hire and manage employees in new countries without establishing legal entities.
  • Global Contractor Management: Manages the onboarding, payments, and compliance for international contractors.
  • Global Benefits Administration: Streamlines the management of benefits programs for global employees.
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  • POS integration: Sync employee data to the POS system and automate data entry. Check employee timesheets, track employee hours, record tips, monitor wages, onboard new employees and more without manual hassles. 
  • Law-Compliant Operations: Manage job rates, conform to new labor laws, handle payroll taxes and comply with state and federal laws. Meet minimum wage requirements using business protection tools to minimize non-compliance risks. Comply with state and national labor laws using robust tools and HR modules. 
  • Labor Management: Track work hours and add new time entries to manage employee activity. Review breaks, approve timesheets, calculate overtime and record paid leaves with the help of accurate time tracking tools. View open shifts and make accurate payments on a coherent platform. 
  • Online Functionalities: Create employee schedules, access in-depth reports for crucial business insights, manage enrolments and offer plans, simplify HR operations and more on a centralized, time-efficient payroll system. 
  • Self-Service: Allow employees to view and manage benefit plans, make changes, report payroll deductions and more with self-service options. 
  • Reporting: Review team performance, see top-performing employees, identify loopholes, optimize business operations and more using informative reports based on real-time data. Create customized reports and analyze employee performance, HR processes and business finances. 
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Product Ranking

#75

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Payroll Software

#135

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Payroll Software

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User Sentiment Summary

Great User Sentiment 24 reviews
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85%
of users recommend this product

Papaya Global has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 2 recognized software review sites.

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4.25 (12)
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4.2 (12)
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Synopsis of User Ratings and Reviews

Saves Time and Effort: Automates manual tasks like tax calculations, payments, and reporting, freeing up HR teams to focus on strategic initiatives.
Improves Accuracy and Compliance: Ensures adherence to local regulations and minimizes the risk of errors and penalties.
Streamlines Global Payroll: Manages payroll for a distributed workforce across 160+ countries with ease and consistency.
Provides Real-Time Insights: Offers a centralized dashboard with real-time data visibility for informed decision-making.
Scales with Your Business: Pay-per-employee pricing model adapts to businesses of all sizes and growth stages.
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Seamless Integration: Toast Payroll is tightly integrated with the Toast POS system, as well as scheduling software and tip management tools. This is particularly beneficial for restaurants already using the Toast ecosystem, as it streamlines operations and reduces the need for separate systems.
Automated Payroll: The software offers automation features that save time and reduce errors. For example, employee punches from the POS system can be synced directly to payroll, automating the process of calculating hours worked.
User-Friendly Design: Toast Payroll is designed with a user-friendly interface that is generally easy to navigate. The platform also offers ample training resources, making it easier for new users to get up to speed.
Restaurant-Specific Tools: Toast Payroll includes features specifically designed for the restaurant industry, such as tip management and scheduling tools. These features cater to the unique needs of restaurants, simplifying processes like tip allocation and shift management.
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Limited Customization: May not fully accommodate unique business processes or reporting needs beyond its standard features.
Potential Integration Challenges: Integration with existing HR systems or third-party tools might require additional setup or workarounds.
Occasional Bugs and Reporting Delays: Users have reported infrequent software bugs and potential delays in accessing certain reports.
Customer Service Response Time: Some users have experienced longer-than-expected wait times for customer support during peak periods.
Higher Cost for Complex Needs: Additional features and services can increase costs for businesses with extensive payroll requirements.
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High Cost: Toast Payroll's subscription fees are higher than many other payroll software options, and the lack of a free trial makes it difficult to assess its value before committing.
Customer Service Issues: Users frequently report long wait times and unhelpful interactions with Toast Payroll's customer support team, making it difficult to resolve issues promptly.
Compliance Concerns: Some users have reported that Toast Payroll's software does not comply with specific state payroll regulations, potentially leading to legal and financial headaches.
Technical Glitches: Users have encountered technical problems with Toast Payroll, including issues with tip management, payroll syncing, and inaccurate reports, which can disrupt operations and create extra work.
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User reviews for Papaya Global paint a vivid picture of a powerful and user-friendly platform aimed at simplifying global payroll. Many users laud its automation capabilities, praising it for saving time and reducing manual work. "Papaya automates everything from tax calculations to payments, freeing up our HR team to focus on strategic initiatives," says one reviewer. This is a major advantage over traditional payroll solutions, often described as cumbersome and prone to errors. However, some users point out Papaya's limitations in customization. While its standardized platform excels in broad strokes, it may not bend to every unique business need. "We love the ease of use," says one reviewer, "but wish there were more options for tailor-made reporting." In comparison, users report that competitors like Deel offer stronger customization options, but at the expense of Papaya's user-friendliness. Papaya's global reach is another key differentiator. With support for payroll in over 160 countries, it simplifies managing a distributed workforce with ease. "Our company has employees all over the world," says one reviewer, "and Papaya handles compliance and payments seamlessly across all locations." Users find this a significant advantage over regional payroll providers, who are often limited to specific countries. Ultimately, user reviews suggest Papaya Global shines for businesses seeking a user-friendly platform to manage global payroll efficiently. Its automation tools and extensive country coverage stand out, but those requiring deep customization may need to explore further. As one reviewer summarizes, "Papaya takes the headache out of global payroll, but be prepared to adapt your processes to its structure."

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Is Toast Payroll the best thing since sliced bread, or does it leave a bad taste in your mouth? User reviews over the last year present a mixed bag. While Toast Payroll shines in its seamless integration with Toast POS, simplifying tasks like syncing employee punches and managing time off, it's not without its pitfalls. Users praise its user-friendly interface and efficiency, particularly those already familiar with Toast POS. This integration is a key differentiator, as one user notes, "I love that in this one app I can do everything that I need to do for human resources." However, several users report compliance issues, especially with California law, and hiccups with W2 processing. Customer service, unfortunately, emerges as a sore point. Unlike the integrated experience with Toast POS, support for Toast Payroll is handled separately, often leading to confusion and delays. One user laments, "Our service hasn't been great from their side....we wait longer than expected on items to happen or to even hear back from team members on certain things." Additionally, discrepancies between Toast POS and Toast Payroll, while seemingly counterintuitive given their close relationship, require meticulous attention to detail. Overall, Toast Payroll is a good fit for businesses already entrenched in the Toast ecosystem, especially those prioritizing ease of use and streamlined operations. However, businesses with intricate payroll needs or those operating in regions with stringent compliance regulations might find Toast Payroll's shortcomings difficult to swallow. For those businesses, exploring alternative solutions might be the best recipe for success.

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