Our analysts compared Papaya Global vs Toast Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
among all Payroll Software
Papaya Global has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 2 recognized software review sites.
User reviews for Papaya Global paint a vivid picture of a powerful and user-friendly platform aimed at simplifying global payroll. Many users laud its automation capabilities, praising it for saving time and reducing manual work. "Papaya automates everything from tax calculations to payments, freeing up our HR team to focus on strategic initiatives," says one reviewer. This is a major advantage over traditional payroll solutions, often described as cumbersome and prone to errors. However, some users point out Papaya's limitations in customization. While its standardized platform excels in broad strokes, it may not bend to every unique business need. "We love the ease of use," says one reviewer, "but wish there were more options for tailor-made reporting." In comparison, users report that competitors like Deel offer stronger customization options, but at the expense of Papaya's user-friendliness. Papaya's global reach is another key differentiator. With support for payroll in over 160 countries, it simplifies managing a distributed workforce with ease. "Our company has employees all over the world," says one reviewer, "and Papaya handles compliance and payments seamlessly across all locations." Users find this a significant advantage over regional payroll providers, who are often limited to specific countries. Ultimately, user reviews suggest Papaya Global shines for businesses seeking a user-friendly platform to manage global payroll efficiently. Its automation tools and extensive country coverage stand out, but those requiring deep customization may need to explore further. As one reviewer summarizes, "Papaya takes the headache out of global payroll, but be prepared to adapt your processes to its structure."
Is Toast Payroll the best thing since sliced bread, or does it leave a bad taste in your mouth? User reviews over the last year present a mixed bag. While Toast Payroll shines in its seamless integration with Toast POS, simplifying tasks like syncing employee punches and managing time off, it's not without its pitfalls. Users praise its user-friendly interface and efficiency, particularly those already familiar with Toast POS. This integration is a key differentiator, as one user notes, "I love that in this one app I can do everything that I need to do for human resources." However, several users report compliance issues, especially with California law, and hiccups with W2 processing. Customer service, unfortunately, emerges as a sore point. Unlike the integrated experience with Toast POS, support for Toast Payroll is handled separately, often leading to confusion and delays. One user laments, "Our service hasn't been great from their side....we wait longer than expected on items to happen or to even hear back from team members on certain things." Additionally, discrepancies between Toast POS and Toast Payroll, while seemingly counterintuitive given their close relationship, require meticulous attention to detail. Overall, Toast Payroll is a good fit for businesses already entrenched in the Toast ecosystem, especially those prioritizing ease of use and streamlined operations. However, businesses with intricate payroll needs or those operating in regions with stringent compliance regulations might find Toast Payroll's shortcomings difficult to swallow. For those businesses, exploring alternative solutions might be the best recipe for success.
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