OnPay vs Toast Payroll

OnPay is a payroll and HR management software ideal for small businesses. It offers various robust features such as workflow management, automated payroll updates, taxations and billings. It’s also easy to use and good for small budgets. The one notable drawback users cited was the mobile app’s functionality and speed. Overall, small businesses looking for an economic payroll solution with plenty of functionality should consider OnPay.

Is Toast Payroll the best thing since sliced bread, or does it leave a bad taste in your mouth? User reviews over the last year present a mixed bag. While Toast Payroll shines in its seamless integration with Toast POS, simplifying tasks like syncing employee punches and managing time off, it's not without its pitfalls. Users praise its user-friendly interface and efficiency, particularly those already familiar with Toast POS. This integration is a key differentiator, as one user notes, "I love that in this one app I can do everything that I need to do for human resources." However, several users report compliance issues, especially with California law, and hiccups with W2 processing. Customer service, unfortunately, emerges as a sore point. Unlike the integrated experience with Toast POS, support for Toast Payroll is handled separately, often leading to confusion and delays. One user laments, "Our service hasn't been great from their side....we wait longer than expected on items to happen or to even hear back from team members on certain things." Additionally, discrepancies between Toast POS and Toast Payroll, while seemingly counterintuitive given their close relationship, require meticulous attention to detail. Overall, Toast Payroll is a good fit for businesses already entrenched in the Toast ecosystem, especially those prioritizing ease of use and streamlined operations. However, businesses with intricate payroll needs or those operating in regions with stringent compliance regulations might find Toast Payroll's shortcomings difficult to swallow. For those businesses, exploring alternative solutions might be the best recipe for success.