OnPay vs Papaya Global

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Our analysts compared OnPay vs Papaya Global based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Papaya Global Software Tool

Product Basics

OnPay is designed to address core payroll needs for small businesses and handles basic HR functions as well. It integrates with a variety of other HR systems to enhance HR processes that include time tracking, accounting, benefits and compliance software integrations.

It requires no more than a few minutes to set up and features an easy-to-use interface. It also offers assistance with data migration for new users, making the transition even easier.
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Papaya Global simplifies payroll complexities for businesses with globally distributed workforces. Its cloud-based platform streamlines tasks like calculating taxes, managing compliance, and delivering secure payments across 160+ countries. This makes it ideal for companies that hire remote workers, have subsidiaries abroad, or frequently onboard international contractors. Users rave about Papaya's automation tools, which significantly reduce manual work and eliminate human error. The platform's centralized dashboard offers real-time data visibility, providing valuable insights for financial planning and workforce management. Compared to traditional payroll solutions, Papaya offers increased agility, scalability, and cost savings through streamlined processes and reduced compliance risks. Pricing is based on a per-user, per-month model, making it scalable for businesses of all sizes.

Pros
  • Automated payroll
  • Global compliance
  • User-friendly interface
  • Centralized data
  • Scalable pricing
Cons
  • Limited customization
  • Potential integration issues
  • Occasional bugs
  • Limited reporting
  • Customer service response time
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$46 Monthly
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$20/Employee, Monthly
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Tailored to your specific needs
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Product Insights

  • Automation: Automates calculation for state and federal payroll taxes and withholdings. Can also file tax forms and make tax payments. 
  • Accuracy: Guarantees tax filing accuracy and pledges to cover any fees that result from an error in tax calculation or filing. 
  • Saves Time: Eliminate the need for time-consuming tasks like data entry by integrating with other software and offering employee self-service functions. 
  • Ease of Operations: Offers health and dental benefits in all 50 states, access to major providers, integration of 401(k) retirement plans, quick employee census and the option to keep existing plans. Additionally provides life, vision, disability and more. 
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  • Simplified Global Payroll: Manage payroll for a distributed workforce across 160+ countries with ease and accuracy.
  • Enhanced Compliance: Stay compliant with local tax regulations and avoid costly penalties.
  • Automated Workflows: Automate manual tasks like tax calculations, payments, and reporting, saving time and resources.
  • Centralized Data Visibility: Gain real-time insights into your global payroll data with a centralized dashboard.
  • Scalable and Cost-Effective: Pay only for the employees you manage, making Papaya Global ideal for businesses of all sizes.
  • Improved Employee Experience: Ensure timely and accurate payments for your global workforce, boosting morale and productivity.
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  • Payroll: Automate payroll processing, schedule unlimited pay runs, customize pay runs to match business functions, make corrections and cancel pay runs when necessary. 
  • Employee Management: Provides self-service to employees. They can go through self-onboarding, enter personal details, make changes, and access pay stubs and tax forms. 
  • Multiple Pay Rates: Supports direct deposit, check and debit card payments. Allows payment to different types of employees, including salaried employees, hourly workers and contractors. 
  • Tax Filing: Processes tax filings, including special tax filings for clergy and nonprofits. OnPay assists users with taxes by calculating, paying and filing tax forms automatically. 
  • Integrations: Connects with a variety of other systems that enable the system to complete tasks such as time tracking, benefits management, accounting and other core HR functions. 
  • Org Charts: Offers detailed employee profiles and contact info, along with a company directory and a visual org chart. Automatically updates details based on changes, organizes employees by location, department or teams. 
  • PTO Management: Provides custom paid time off policies, up to three accrual tiers, automated accrual tracking, a PTO calendar, and reminders and email notification. In-app requests and approvals are also available. 
  • Integrated Workers’ Comp: Aids in administration and includes pay-as-you-go policies and low up-front costs. Automatically updates during team changes and offers support from experienced brokers. 
  • COVID-19 Compliance: Tracks FFCRA sick or medical leaves, automated FFCRA tax credits, and PPP expenses and forgiveness. 
  • Additional HR Tools: Includes onboarding workflows, e-signing, in-app offer letters, new hire reporting and custom personnel checklists. Also offers: 
    • Online I-9 and W-4 forms.
    • Delegation and tracking of non-HR requests (like IT).
    • Built-in document templates, document storage and personnel files.
    • Direct messaging, compliance audits and an HR resource library.
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  • Global Payroll Automation: Automates payroll processes for employees and contractors across 160+ countries, including tax calculations, compliance checks, payment processing, and reporting.
  • Compliance Management: Ensures adherence to local labor laws, tax regulations, and employment standards in each country of operation.
  • Centralized Data Platform: Provides a single source of truth for all global payroll data, accessible through a user-friendly dashboard with real-time insights.
  • AI-Driven Insights: Leverages artificial intelligence to identify potential risks and optimize payroll processes, reducing manual work and errors.
  • User-Friendly Interface: Offers an intuitive and easy-to-use interface that streamlines payroll management tasks for both HR and finance teams.
  • Integration Capabilities: Integrates seamlessly with leading HCM, ERP, and time-tracking systems to streamline data flow and eliminate manual data entry.
  • Security and Compliance: Adheres to strict data security and privacy standards, protecting sensitive employee information.
  • Global Employer of Record (EOR) Services: Offers EOR services, allowing businesses to quickly hire and manage employees in new countries without establishing legal entities.
  • Global Contractor Management: Manages the onboarding, payments, and compliance for international contractors.
  • Global Benefits Administration: Streamlines the management of benefits programs for global employees.
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Product Ranking

#20

among all
Payroll Software

#75

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 89 60 40 69 88 83 100 52 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 616 reviews
Great User Sentiment 24 reviews
98%
of users recommend this product

OnPay has a 'excellent' User Satisfaction Rating of 98% when considering 616 user reviews from 4 recognized software review sites.

85%
of users recommend this product

Papaya Global has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 2 recognized software review sites.

5.0 (16)
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4.9 (195)
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4.25 (12)
4.9 (377)
4.2 (12)
4.6 (28)
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Awards

OnPay stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Customer Support: The service team is well-versed with the product and responds quickly, as noted by 93% of users referencing support.
Budget-Friendly: OnPay’s cost has good value against the features offered, according to 91% of users mentioning price.
User-Friendly: The application is easy to adapt to and use, suggested 82% of users who reviewed usage and interface.
Payroll Updates: Gantt Charts provide management with a rich visualization of project workflows and data depiction that helps solve scheduling problems, as observed by approximately 100% of users who talk about its visualizer tool.
Workflow Management: Of users mentioning workflow management, 85% suggested the platform simplifies and organizes workflows to make operations easy.
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Saves Time and Effort: Automates manual tasks like tax calculations, payments, and reporting, freeing up HR teams to focus on strategic initiatives.
Improves Accuracy and Compliance: Ensures adherence to local regulations and minimizes the risk of errors and penalties.
Streamlines Global Payroll: Manages payroll for a distributed workforce across 160+ countries with ease and consistency.
Provides Real-Time Insights: Offers a centralized dashboard with real-time data visibility for informed decision-making.
Scales with Your Business: Pay-per-employee pricing model adapts to businesses of all sizes and growth stages.
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Unstable Mobile App: The mobile app doesn’t offer optimum usage and lacks functionality compared to the web and desktop versions, according to 66% of reviews referring to this feature.
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Limited Customization: May not fully accommodate unique business processes or reporting needs beyond its standard features.
Potential Integration Challenges: Integration with existing HR systems or third-party tools might require additional setup or workarounds.
Occasional Bugs and Reporting Delays: Users have reported infrequent software bugs and potential delays in accessing certain reports.
Customer Service Response Time: Some users have experienced longer-than-expected wait times for customer support during peak periods.
Higher Cost for Complex Needs: Additional features and services can increase costs for businesses with extensive payroll requirements.
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OnPay is a payroll and HR management software ideal for small businesses. It offers various robust features such as workflow management, automated payroll updates, taxations and billings. It’s also easy to use and good for small budgets. The one notable drawback users cited was the mobile app’s functionality and speed. Overall, small businesses looking for an economic payroll solution with plenty of functionality should consider OnPay.

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User reviews for Papaya Global paint a vivid picture of a powerful and user-friendly platform aimed at simplifying global payroll. Many users laud its automation capabilities, praising it for saving time and reducing manual work. "Papaya automates everything from tax calculations to payments, freeing up our HR team to focus on strategic initiatives," says one reviewer. This is a major advantage over traditional payroll solutions, often described as cumbersome and prone to errors. However, some users point out Papaya's limitations in customization. While its standardized platform excels in broad strokes, it may not bend to every unique business need. "We love the ease of use," says one reviewer, "but wish there were more options for tailor-made reporting." In comparison, users report that competitors like Deel offer stronger customization options, but at the expense of Papaya's user-friendliness. Papaya's global reach is another key differentiator. With support for payroll in over 160 countries, it simplifies managing a distributed workforce with ease. "Our company has employees all over the world," says one reviewer, "and Papaya handles compliance and payments seamlessly across all locations." Users find this a significant advantage over regional payroll providers, who are often limited to specific countries. Ultimately, user reviews suggest Papaya Global shines for businesses seeking a user-friendly platform to manage global payroll efficiently. Its automation tools and extensive country coverage stand out, but those requiring deep customization may need to explore further. As one reviewer summarizes, "Papaya takes the headache out of global payroll, but be prepared to adapt your processes to its structure."

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