Top KTBSonline Alternatives & Competitors For 2024

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Looking for alternatives to KTBSonline? Many users crave user-friendly and feature-rich solutions for tasks like Security and Compliance, Payroll and Tax Management, and Platform Capabilities. Leveraging crowdsourced data from over 1,000 real Payroll Software selection projects based on 400+ capabilities, we present a comparison of KTBSonline to leading industry alternatives like ADP RUN, Gusto, Fingercheck, and eBacon.

KTBSonline Software Tool

Product Basics

KTBSonline is a comprehensive software solution designed to streamline payroll and benefits management. It offers a robust suite of tools that handle payroll processing, benefits administration, compliance tracking, and employee self-service. This platform is particularly well-suited for mid-sized to large organizations seeking to simplify complex HR tasks and ensure accuracy in payroll and benefits management.

Key benefits of KTBSonline include enhanced efficiency, reduced administrative burden, and improved compliance with regulatory requirements. Popular features encompass automated payroll calculations, benefits enrollment, and detailed reporting capabilities. Users appreciate the intuitive interface and the ability to customize the platform to meet specific organizational needs.

Compared to similar products, KTBSonline is praised for its reliability and comprehensive feature set. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on individual requirements.

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Like a classic rom-com montage, running a small business means trying on a lot of hats. Processing payroll alone is a complex, time-consuming task. That's where ADP RUN comes in—it's a cloud-based payroll service specifically for small businesses, keeping your payroll processing and HR management out of the horror genre.

When you need to complete multiple tasks without the manpower of larger corporations, ADP RUN (also known as RUN POWERED by ADP) helps you do the job(s).

Here's how:

  • Automating the entire payroll process (including recurring payroll with RUN & DONE).
  • Calculating deductions and withholdings.
  • Self-onboarding employees.
  • Detecting payroll errors.
  • Working on the go with the mobile app.

ADP RUN at a Glance

Price

Starting from $79 monthly (additional $4 per employee).

Deployment Method

Cloud-based.

Business Size

Most suitable for small businesses.

Popular Integrations

QuickBooks, Xero, Tsheets, When I Work, ZipRecruiter.

Customer Service Availability

Live chat agents are available Monday through Friday, 7:30 a.m. to 10:00 p.m. ET. A.V.A. (virtual assistant) is available 24/7.


User Experience

Nearly 90% of users recommend it.

Training

Documentation, videos, live online, webinars and demos.

Mobile App

Yes, 4.9 review score according to Google Play.


Let’s be honest: not everyone is a fast learner. Whether it’s your first time or your hundredth, ADP RUN has step-by-step screens and quick tips for completing tasks.

There’s direct deposit for paying your employees and additional options like Wisely Direct (an ADP-exclusive debit card) and ADPCheck.

Manage everything from your personalized dashboard, including upcoming payrolls, to-dos, payroll history and quick access to all RUN features.

Run powered by ADP is under the ADP umbrella, which earns recognition on our top ten list of the best HR software. Additionally, ADP Workforce Now is in the top five for applicant tracking and recruiting, compensation management, employee self service, and learning management.

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Gusto is a web-based payroll system for medium-sized organizations. It handles benefits, compliance, direct deposit, employee self-service, employee management, payment processing and taxes. Using automation, calculators and other administrative and HR modules, users can streamline the entire process of paying employees. It integrates with other technologies to offer expanded services such as accounting, bookkeeping, POS, time tracking and other business operations. In addition to filing taxes, it scans the laws of over 50 states to ensure accurate state and federal payments, helping organizations avoid penalties.
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Fingercheck is a cloud-based human resources platform that streamlines hiring, time tracking and payroll tasks along with various other HR management tasks. Beneficial for users at all levels, it allows both employees and employers to streamline workflows. It helps automate payroll processes, connects time tracking, payroll and core HR functions, and automatically tracks and compiles relevant data.
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eBacon is a comprehensive software solution designed to streamline payroll and compliance management, particularly for businesses in the construction industry. It excels in handling complex payroll tasks, including certified payroll, fringe benefits, and union reporting. The software is most suited for construction companies due to its ability to manage prevailing wage requirements and ensure compliance with government regulations.

Key benefits of eBacon include reducing administrative burdens, minimizing errors, and ensuring timely and accurate payroll processing. Popular features encompass automated payroll calculations, detailed reporting, and seamless integration with existing accounting systems. Users appreciate its intuitive interface and robust support, which significantly enhance operational efficiency.

Compared to similar products, eBacon stands out for its specialized focus on the construction sector and its comprehensive compliance tools. Pricing details are not readily available, so it is recommended to contact SelectHub for a customized quote based on specific business needs.

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Android
Chromebook
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Mac
Linux
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Chromebook
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Mac
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Android
Chromebook
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On-Premise
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#64

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#1

among all
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#7

among all
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#19

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#57

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Payroll Software

Find out who the leaders are

Analyst Rating Summary

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Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Benefits Management
Expense Management
Payroll and Tax Management
Platform Capabilities
Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

KTBSonline
ADP RUN
Gusto
Fingercheck
eBacon
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Benefits Management Dashboard and Reporting Expense Management Mobile Capabilities Payroll and Tax Management Platform Capabilities Security and Compliance Time and Attendance Management 95 40 90 54 89 87 80 63 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 2835 reviews
Excellent User Sentiment 2802 reviews
Excellent User Sentiment 235 reviews
Excellent User Sentiment 20 reviews
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90%
of users recommend this product

ADP RUN has a 'excellent' User Satisfaction Rating of 90% when considering 2835 user reviews from 3 recognized software review sites.

93%
of users recommend this product

Gusto has a 'excellent' User Satisfaction Rating of 93% when considering 2802 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Fingercheck has a 'excellent' User Satisfaction Rating of 92% when considering 235 user reviews from 4 recognized software review sites.

91%
of users recommend this product

eBacon has a 'excellent' User Satisfaction Rating of 91% when considering 20 user reviews from 1 recognized software review sites.

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Awards

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Synopsis of User Ratings and Reviews

Centralized System: KTBSonline provides a single point of entry for employers and employees to manage both benefits and payroll.
Enhanced Efficiency: The platform streamlines tasks and workflows for HR teams, allowing them to manage employee benefits and payroll more efficiently.
Improved User Experience: KTBSonline offers a user-friendly interface that is intuitive for both employers and employees.
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Easy to Use: A whopping 88% of users found the design intuitive and user-friendly, including the mobile app. Specifically, the payroll side is noted for its clear presentation.
Excellent Customer Service: 82% of ADP RUN users praise its customer service, particularly the prompt assistance and effective issue resolution through the 24/7 chat feature.
Efficient Reporting: Users enjoy ADP RUN's reporting for ensuring accurate P&L allocation and payroll tracking. The report generator helps tailor payroll reports for seamless integration with accounting files for a more comprehensive overview.
User-Friendly Payroll Processing: Most users find the payroll feature easy and efficient. They appreciate the quick data entry process and fail-safe questions to prevent errors.
24/7 Customer Service: RUN offers phone and online support to ensure the speedy resolution of issues. In reviews, users say customer service is polite, knowledgeable and effective.
Automated Tax Filing: Companies can leave all their taxes to RUN. They don’t have to worry about filing on time. Instead, they can trust experienced professionals to handle it.
Easy to Use: The platform is easy to navigate and use, with a relatively small learning curve.
Multiple Reports: Built-in reports are easy to generate; you can also “favorite” frequent reports to save time. They’re also convenient to view online and export as a PDF or Excel file.
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Easy to Use: Just under 70% of all reviewers found this product easy to use with 10% specifically praising the design.
Great Conflict Resolution: The customer service was noted for being helpful, knowledgeable and excellent at resolving errors.
Helpful Features: Around 40% of reviewers said they appreciated the functionality, particularly praising the tax system, deductions, payroll processing and multiple payment options.
Appropriate Pricing: Over 30% of users felt that the price was well worth the system.
Good for Small Business: This was called a good choice for small businesses in over 10% of reviews.
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Ease of Use: The system is user friendly and easy to navigate, as observed by 97% of reviewers referencing navigation.
Customer Service: The support team is very responsive and helpful, according to 88% of reviewers who mention this aspect.
Centralized Payroll: Everyone talking about this feature noted the system provides centralized payroll information and serves as a combination of time clock and payroll.
Time Clock: More than 75% of reviewers who talk about this feature observed it helps access timecards for several locations at once.
Labor Tracking: The system helps organize, track and manage work hours from anywhere, any time according to every user referencing this feature.
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Easy to Use: eBacon's user interface is designed to be straightforward and easy to navigate, making payroll processing less of a chore for users.
Time-Saver: eBacon can significantly reduce the time spent on payroll tasks, especially certified payroll, freeing up time for other important business operations.
Accuracy Boost: eBacon helps minimize costly payroll errors, ensuring employees are paid correctly and on time, which boosts morale.
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Limited Information on Integrations: The software's ability to work seamlessly with existing HR systems is unclear, potentially leading to compatibility issues.
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Limited Timesheets: Some express a desire for a customizable timesheet.
PTO Woes: Users have mixed experiences with ADP RUN's PTO feature. They encounter challenges with managers not receiving timely alerts for PTO requests and being directed to incorrect pages when trying to approve requests. There's a desire for more customization options, particularly in setting PTO features tailored to individual employee needs.
Holiday Time Off: Some users also face difficulties updating company holidays for specific pay classes within the system.
Tax Questions: Some users request additional clarity when setting up earning and deductions tax status in payroll.
Add-Ons Get Expensive: Not all functionalities are available in the main application.
Costly Upgrades: It’s relatively expensive, and upgrading from one tier to the next isn’t always seamless. It’s not the most affordable for companies with many pay cycles per month. Other payroll options offer similar functions and cost less.
Difficult/Limited Functionality: Some issues include: Users can’t edit payroll after submission. No feature for escalating to supervisors. Hard to remove workers hired to cover during vacations. No unlimited payroll runs. No option to create multiple paychecks for one person during the pay cycle.
Implementation Miscommunication: Some reviewers have reported poor communication when working through implementation issues. However, some say that after setup, it’s easy to use, and potential hurdles are worth the trouble.
Slow Phone Customer Service: Customer service is ultimately helpful, but many users get frustrated by long wait times to speak with a rep. After all, any issue regarding money may be a serious one.
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Issues with Certain Functionality: While around 40% felt the solution worked well, another 40% reported issues, especially with the time tracking and integration features.
Slow/Pushy Customer Support: Around 10% of users reported negative experiences with customer service. Of them around 50% felt the staff was pushy and trying to upsell them and 50% felt they had to wait too long for answers or couldn't get in touch with them online.
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Technical Glitches: Everyone mentioning this aspect observed issues such as no reflection of time punches on the self-service portal, inclusion of former employees during payroll calculation and online banking rejection.
Slow System: The system is slow and takes a while to generate reports.
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Limited Customization: eBacon lacks flexibility in tailoring the software to specific business needs beyond its core features.
Trust Account Glitches: Some users have reported issues with the accuracy and reliability of eBacon's trust account feature, causing confusion and requiring manual workarounds.
Mobile App Shortcomings: The absence of a dedicated mobile app limits employee access to pay stubs and other payroll information, potentially causing inconvenience.
Post-Implementation Support: A few users have expressed dissatisfaction with the responsiveness and effectiveness of customer support after the initial software implementation phase.
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Is KTBSonline the Key To streamlined benefits and payroll or just another system that BiteS the dust? KTBSonline, a product developed by Kelly Benefits, is a comprehensive platform designed to streamline benefits and payroll management. While it boasts robust features catering to various HR needs, concrete user reviews and detailed feedback on its performance, user experience, and customer satisfaction remain elusive in readily available sources. Accessing the platform's feedback forum, a potential treasure trove of user insights, requires logging into KTBSonline directly.

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RUN powered by ADP is a popular payroll and HR solution for a range of small businesses, including startups and newer companies needing robust payroll and HR tools (without extensive expertise).Its efficient tools for managing employee records, benefits and compliance help these professionals minimize manual effort. Payroll specialists and accountants or bookkeepers also benefit from ADP RUN's automation and error detection.The main menu and search bar (with shortcuts for common tasks under it) made it easy to find what I was looking for without an annoying amount of redirects or feeling like a game of Where’s Waldo. It’s simple and uncomplicated to view your paystub and when payday is.For admins, the payroll feature seems straightforward. View your pay period, use “Calculate Paycheck” and check dates. Get an overview of payroll either for all employees or sort by things like last name. When you log in and get to the main page, there’s also a convenient reminder(s) section called “Top To-Dos.”For famous document misplacers, there’s a document vault that keeps important info secure and accessible.Onboard fully from your phone, including setting up direct deposit and tax withholdings without waiting for HR to show you how. For me, working remotely makes mobile access a must-have, and ADP RUN checks that box with mobile clocking in and out, viewing company policies, PTO, and pay info. Admins can also fully get payroll done on their phones.If anything seems off, payroll error detection activates a pop-up box asking, “Does this look right?” and gives a brief explanation of potential issues; from there, admins select “Ignore issues” or “Go back and fix.”Run a single report or select a popular report option. View payroll details, liabilities and summaries. Choose your date range and download the report from there (on the app or desktop).Recent reviews cite long wait times over the phone for customer service. When I called the general line, I shared my details and got a specific number to dial. I would prefer direct transfers over calling separate numbers, although this might change once you have a designated contact.Lastly, I've noticed that the cost is higher compared to competitors like Paychex or Workday. Purchasing add-on features “a la carte” affects the cost, which may be frustrating to some users who need more in-depth functionality on a smaller budget.The RUN Powered by ADP® Mobile Payroll app is a free download for mobile devices. With the app, you can complete payroll processing, view reports like payroll liability and access or update employee 1099 info. Additional mobile app features vary depending on Apple or Android devices, such as a chat feature for Androids and pay rate changes on Apple devices.Overall, RUN Powered by ADP is a comprehensive payroll solution for small businesses. Its intuitive design is great for users with little to no experience in most cases. It might be pricier than some alternatives, but most users find the added cost valid, considering its user-friendly interface, payroll automation and mobile app features.

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Gusto is a well-reviewed payroll solution which many users enjoy for its good design and easy-to-use features. It’s UI and payroll processing abilities in particular make it a popular choice for automating payroll. Many also feel it handles benefits and PTO well. Some say it's an affordable choice given what it does while others note that it’s on the pricey side. The time tracking features aren’t universally loved. Users are split on the integration abilities with around 10% satisfied and around 10% dissatisfied. All in all, it appears to be a good solution for small and medium-sized businesses looking to streamline their payroll. Keep an eye on the price and, as always, demo extensively before buying.

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Fingercheck’s user-friendly interface makes it easier to handle common HR activities. The support team is responsive, and features like labor tracking, the time clock and centralized payroll information are beneficial according to most reviewers. However, it suffers from certain technical glitches and tends to run slow at times. Overall, it’s a good fit for organizations looking for an all-in-one solution.

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User reviews from the past year suggest that eBacon, particularly its certified payroll processing, is a significant time-saver, with some users claiming a reduction from days to just 20 minutes for specific tasks. This efficiency stems from eBacon's intuitive design and robust reporting capabilities, which streamline complex payroll processes, especially for construction companies dealing with prevailing wage requirements. Users specifically praise eBacon's superiority over competitors like Paychex in understanding and managing certified payroll, highlighting a key differentiator. This specialized focus is crucial for businesses operating in sectors with stringent compliance regulations, as accurate and timely payroll processing is paramount for maintaining employee morale and avoiding legal ramifications. However, while eBacon receives accolades for its core functionalities, some users express that certain aspects need improvement. For instance, the trust account feature, while innovative, is reportedly prone to glitches and lacks user-friendly clarity. Additionally, limited customization options and the absence of benefits administration in specific geographical areas, like California, are drawbacks for some users. Despite these areas for improvement, eBacon is generally lauded for its efficiency and effectiveness in handling intricate payroll tasks. Its strength lies in simplifying certified payroll, making it particularly well-suited for construction companies or businesses navigating the complexities of prevailing wage requirements.

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Top Alternatives in Payroll Software


ADP Workforce Now

APS Payroll

Gusto

Namely

OnPay

Patriot Payroll

Paychex

Paycom

Paycor

Paylocity

Payroll4Free

QuickBooks Payroll

Rippling

TriNet

Workday HCM

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