Heartland Payroll vs KTBSonline

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Our analysts compared Heartland Payroll vs KTBSonline based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Heartland Payroll Software Tool
KTBSonline Software Tool

Product Basics

Heartland Payroll is an online bookkeeping software that handles payment processing, Point of Sale interactions, capital and engagement with customers. It can manage compensation for retail, restaurants and multiple other industries both onsite and offsite. It also handles compensation, recruiting, benefits, time and attendance and more. Users looking for more full-service care can access services such as HR management, guidance with the Affordable Care Act and loans.
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KTBSonline is a comprehensive software solution designed to streamline payroll and benefits management. It offers a robust suite of tools that handle payroll processing, benefits administration, compliance tracking, and employee self-service. This platform is particularly well-suited for mid-sized to large organizations seeking to simplify complex HR tasks and ensure accuracy in payroll and benefits management.

Key benefits of KTBSonline include enhanced efficiency, reduced administrative burden, and improved compliance with regulatory requirements. Popular features encompass automated payroll calculations, benefits enrollment, and detailed reporting capabilities. Users appreciate the intuitive interface and the ability to customize the platform to meet specific organizational needs.

Compared to similar products, KTBSonline is praised for its reliability and comprehensive feature set. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on individual requirements.

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Product Insights

  • Accurate Payroll: Automate the entire operation to cut down on errors and changes in data made by human error. Handle the complexities of benefits, retirement and more with accurate calculations.
  • Timer Saver: Cut down on paperwork and save time that would otherwise be spent filling out data. It automates payment, benefits, workers’ compensation and other necessary compensation processes, freeing up time to find and analyze issues.
  • More Engaged Customers: Draw in customers with rewards programs and gift cards while monitoring and analyzing their behavior to improve processes and bring up the bottom line. The simplification of POS interactions also makes them more likely to return and reflect positively on the experience. Monitor customer activity, build relationships with customers, analytics the metrics and send custom emails to keep in touch.
  • Better Insights: Analyze data to better understand how campaigns are affecting the bottom line. This includes reporting on customer intelligence, performance, reputation management and benchmarking on competitors.
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  • Time Savings: Automates repetitive tasks like payroll processing, freeing up valuable time for HR professionals to focus on strategic initiatives.
  • Accuracy: Reduces human error in payroll calculations and benefits management, ensuring employees are paid correctly and on time.
  • Compliance: Keeps up-to-date with the latest tax laws and labor regulations, helping businesses avoid costly penalties and legal issues.
  • Employee Self-Service: Empowers employees to access their payroll information, benefits details, and tax documents online, reducing the administrative burden on HR staff.
  • Data Security: Utilizes advanced encryption and security protocols to protect sensitive employee information from unauthorized access and data breaches.
  • Scalability: Adapts to the growing needs of your business, whether you have a small team or a large workforce, ensuring consistent performance and reliability.
  • Cost Efficiency: Minimizes the need for paper-based processes and manual interventions, leading to significant cost savings over time.
  • Integration: Seamlessly integrates with other business systems such as accounting software and time-tracking tools, providing a unified platform for all HR-related activities.
  • Reporting and Analytics: Offers robust reporting tools that provide insights into payroll expenses, benefits utilization, and workforce trends, aiding in data-driven decision-making.
  • Employee Satisfaction: Enhances the overall employee experience by ensuring timely and accurate payroll, as well as easy access to benefits information, contributing to higher job satisfaction and retention rates.
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  • Payment Processing: Give and receive payments easily through rapid authorization and fast funding. To help customers, the POS systems can accept money from ACH, digital wallets, EMV chips cards and gift cards. This system is supported online, through mobile, by the virtual terminal. Other options include a merchant administrative portal, work orders, invoicing, custom forms, e-commerce and integrates with Plaid, QuickBooks and Zapier.
  • Tax Management: Oversee business withholdings for the year, whether from health benefits, unemployment, social security or workers’ compensation.
  • Recruiting: Execute talent acquisition activities such as posting jobs, scheduling interviews, getting applications, onboarding new hires and keeping their eyes on potential candidates with the applicant tracking system. The system also offers to screen companies for the Work Opportunity Tax Credit.
  • Affordable Care Act: See which employees need health insurance and use the ACA reporting tool to determine the large employer status. It comes with monthly reporting that shows the number of full-time employees and equivalents, shows the total paid and unpaid hours for workers and helps with completing the 1094-C and 1095-C forms.
  • Benefits: The solution integrates with the benefits management system Ease. Administrators can transfer employee updates, new hire information and deductions to the payroll system.
  • Surcharge: The surcharge program charges customers 3.5% for credit card transactions. Deposit the next day and get reports on the amount that’s been regained from the venue.
  • Loans: Apply for loans through the Lendio loan marketplace, which provides access to various partners. Loans range from $5,000 to $5 million. Users can have a credit line of up to $250,000. The approval process generally takes about 15 minutes and the approval process is generally done within 48 hours.
  • HR: Services include coaching for issues in management, compensation, access to hiring documents, alerts for state and federal labor law changes and more.
  • Point of Sale: Accept multiple payment options. It works offline, can integrate with third-party apps and can enable purchases with the system, by a kiosk, in a drive-through and more.
  • Time and Attendance: Register punches, track hours, monitor schedules, handle PTO and create reports for various metrics.
  • Other Integrations: Integrations also include time and attendance, 401(k), general ledger and accounting systems and workers’ compensation.
  • Billing: Process billing in a streamlined manner by cutting down on late payments, paper documentation and tracking expenses through analytics. The solution is PCI level 1 certified to help with compliance purposes and serves as bookkeeping software.
  • Online, Mobile and Devices: Check accounts, send billing and pay online, through a tablet, by mobile or by other devices. It also can operate as a POS. Customers access the e-commerce features for a convenient buying experience.
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  • Comprehensive Payroll Management: Automates payroll processing, tax calculations, and direct deposits, ensuring accuracy and compliance with federal and state regulations.
  • Employee Self-Service Portal: Allows employees to access their pay stubs, tax forms, and benefits information online, reducing administrative workload.
  • Benefits Administration: Streamlines the management of employee benefits, including health insurance, retirement plans, and other perks, with easy enrollment and tracking.
  • Time and Attendance Tracking: Integrates with time clocks and mobile devices to accurately track employee hours, overtime, and leave requests.
  • Customizable Reporting: Offers a variety of pre-built and customizable reports for payroll, benefits, and compliance, providing valuable insights for decision-making.
  • Compliance Management: Keeps up-to-date with changing labor laws and regulations, ensuring that your business remains compliant with minimal effort.
  • Integration Capabilities: Seamlessly integrates with other HR and accounting software, such as QuickBooks and ADP, for a unified workflow.
  • Secure Data Storage: Utilizes advanced encryption and security protocols to protect sensitive employee and company data from unauthorized access.
  • Mobile Accessibility: Provides a mobile app for both employees and administrators, allowing access to payroll and benefits information on-the-go.
  • Scalability: Designed to grow with your business, accommodating the needs of small businesses to large enterprises without compromising performance.
  • Automated Tax Filing: Handles federal, state, and local tax filings automatically, reducing the risk of errors and penalties.
  • Onboarding Tools: Simplifies the onboarding process for new hires with digital forms, checklists, and automated workflows.
  • Employee Performance Tracking: Monitors employee performance metrics and integrates with performance review systems to support talent management.
  • Customizable User Roles: Allows administrators to define user roles and permissions, ensuring that employees have access only to the information they need.
  • Customer Support: Provides dedicated customer support through various channels, including phone, email, and live chat, to assist with any issues or questions.
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Product Ranking

#51

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Payroll Software

#64

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Payroll Software

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User Sentiment Summary

Poor User Sentiment 10 reviews
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56%
of users recommend this product

Heartland Payroll has a 'poor' User Satisfaction Rating of 56% when considering 10 user reviews from 2 recognized software review sites.

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2.8 (5)
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2.8 (5)
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Synopsis of User Ratings and Reviews

Simple Interface: Users appreciate the clean and straightforward interface, finding it easy to navigate and locate necessary features without unnecessary complexity.
Tax Compliance: Heartland Payroll automatically calculates and files payroll taxes, ensuring businesses remain compliant with federal and state regulations, alleviating concerns about potential penalties or audits.
Direct Deposit: The direct deposit feature streamlines the payment process, allowing employees to receive their wages electronically and eliminating the need for paper checks, which can be time-consuming and prone to errors.
Employee Self-Service: The employee self-service portal empowers employees to access and manage their personal information, pay stubs, and tax documents independently, reducing administrative burdens on HR and payroll teams.
Reporting Capabilities: Heartland Payroll offers comprehensive reporting tools that provide insights into payroll data, enabling businesses to track expenses, analyze trends, and make informed decisions regarding their workforce.
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Centralized System: KTBSonline provides a single point of entry for employers and employees to manage both benefits and payroll.
Enhanced Efficiency: The platform streamlines tasks and workflows for HR teams, allowing them to manage employee benefits and payroll more efficiently.
Improved User Experience: KTBSonline offers a user-friendly interface that is intuitive for both employers and employees.
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Dated Interface: Heartland's user interface appears outdated and clunky, making navigation and task completion cumbersome for users accustomed to modern software design.
Customer Service Issues: Heartland's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. This can be frustrating for users seeking timely assistance with payroll issues.
Limited Integrations: Heartland Payroll may not integrate seamlessly with other business software, such as accounting or HR platforms, leading to manual data entry and potential errors.
Pricing Structure: Heartland's pricing structure can be complex and opaque, making it difficult for businesses to anticipate costs and compare options effectively.
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Limited Information on Integrations: The software's ability to work seamlessly with existing HR systems is unclear, potentially leading to compatibility issues.
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Is your payroll process stuck in the dark ages? Heartland Payroll might just be the knight in shining armor your business needs. Heartland Payroll generally receives positive feedback, with users praising its comprehensive features and ease of use. The platform's ability to automate payroll calculations, tax filings, and payments is a major time-saver for businesses. Users also appreciate the self-service portal, which allows employees to access their pay stubs and W-2 forms electronically. Affordability is another plus, especially for small and medium-sized businesses. However, some users have reported occasional glitches and a lack of customization options. Compared to competitors like ADP and Paychex, Heartland Payroll may not have as many bells and whistles, but it offers a solid core feature set at a competitive price point. This makes it an attractive option for businesses that prioritize simplicity and affordability over advanced functionality. Heartland Payroll is best suited for small to medium-sized businesses with straightforward payroll needs. Its user-friendly interface and core features make it easy to manage payroll without a steep learning curve or a hefty price tag. However, larger businesses or those with complex payroll requirements may find the platform's limitations restrictive. It's important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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Is KTBSonline the Key To streamlined benefits and payroll or just another system that BiteS the dust? KTBSonline, a product developed by Kelly Benefits, is a comprehensive platform designed to streamline benefits and payroll management. While it boasts robust features catering to various HR needs, concrete user reviews and detailed feedback on its performance, user experience, and customer satisfaction remain elusive in readily available sources. Accessing the platform's feedback forum, a potential treasure trove of user insights, requires logging into KTBSonline directly.

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