Heartland Payroll vs Fingercheck

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Our analysts compared Heartland Payroll vs Fingercheck based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Heartland Payroll Software Tool

Product Basics

Heartland Payroll is an online bookkeeping software that handles payment processing, Point of Sale interactions, capital and engagement with customers. It can manage compensation for retail, restaurants and multiple other industries both onsite and offsite. It also handles compensation, recruiting, benefits, time and attendance and more. Users looking for more full-service care can access services such as HR management, guidance with the Affordable Care Act and loans.
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Fingercheck is a cloud-based human resources platform that streamlines hiring, time tracking and payroll tasks along with various other HR management tasks. Beneficial for users at all levels, it allows both employees and employers to streamline workflows. It helps automate payroll processes, connects time tracking, payroll and core HR functions, and automatically tracks and compiles relevant data.
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$89 Monthly
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Tailored to your specific needs
$3 Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accurate Payroll: Automate the entire operation to cut down on errors and changes in data made by human error. Handle the complexities of benefits, retirement and more with accurate calculations.
  • Timer Saver: Cut down on paperwork and save time that would otherwise be spent filling out data. It automates payment, benefits, workers’ compensation and other necessary compensation processes, freeing up time to find and analyze issues.
  • More Engaged Customers: Draw in customers with rewards programs and gift cards while monitoring and analyzing their behavior to improve processes and bring up the bottom line. The simplification of POS interactions also makes them more likely to return and reflect positively on the experience. Monitor customer activity, build relationships with customers, analytics the metrics and send custom emails to keep in touch.
  • Better Insights: Analyze data to better understand how campaigns are affecting the bottom line. This includes reporting on customer intelligence, performance, reputation management and benchmarking on competitors.
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  • Employee Engagement:  Monitor and control personal information to engage directly with payroll processes. 
  • Secure Data:  Ensure no data is ever lost with storage on external servers and regular back ups. 
  • Compliance:  Automate payroll process and guarantee compliance with federal and state tax codes. Automatically calculate pay based on timesheet data, ensuring zero miscalculations or errors in payroll processing. 
  • Simplified Payroll: Automatically compiled data and direct integration help minimize errors, preview and edit payroll before processing. and speed up the whole process. Enable Autopay to avoid missing paydays, let employees control and monitor payroll on their own, ensure compliance with federal, state and municipal tax codes, and ensure no data loss ever with regular backups. 
  • Professional Onboarding: Get an overview of consolidated employee data through onboarding dashboards. Auto-populated forms eliminate paperwork, reduce audit risk and errors, and enable digital onboarding. Monitor progress in real time, administer paperwork by uploading and selecting document templates, and access all functionalities from mobile. 
  • Employee Benefits: Efficiently manage employee benefits including medical, dental and vision as well as insurance policies such as workers’ comp, disability, paid family leaves, general liability, and others. The system connects benefits with payroll, HR, compliance, and time tracking for effective handling. 
  • Extensive HR Management: Analyze vital team metrics directly from the dashboard and grant customized access to employees so that they can manage benefits and PTO on their own, ensuring increased engagement, involvement and satisfaction. Store all employee information and emergency contacts in a centralized portal, access functionalities whenever needed, and explore the HR concierge platform. 
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  • Payment Processing: Give and receive payments easily through rapid authorization and fast funding. To help customers, the POS systems can accept money from ACH, digital wallets, EMV chips cards and gift cards. This system is supported online, through mobile, by the virtual terminal. Other options include a merchant administrative portal, work orders, invoicing, custom forms, e-commerce and integrates with Plaid, QuickBooks and Zapier.
  • Tax Management: Oversee business withholdings for the year, whether from health benefits, unemployment, social security or workers’ compensation.
  • Recruiting: Execute talent acquisition activities such as posting jobs, scheduling interviews, getting applications, onboarding new hires and keeping their eyes on potential candidates with the applicant tracking system. The system also offers to screen companies for the Work Opportunity Tax Credit.
  • Affordable Care Act: See which employees need health insurance and use the ACA reporting tool to determine the large employer status. It comes with monthly reporting that shows the number of full-time employees and equivalents, shows the total paid and unpaid hours for workers and helps with completing the 1094-C and 1095-C forms.
  • Benefits: The solution integrates with the benefits management system Ease. Administrators can transfer employee updates, new hire information and deductions to the payroll system.
  • Surcharge: The surcharge program charges customers 3.5% for credit card transactions. Deposit the next day and get reports on the amount that’s been regained from the venue.
  • Loans: Apply for loans through the Lendio loan marketplace, which provides access to various partners. Loans range from $5,000 to $5 million. Users can have a credit line of up to $250,000. The approval process generally takes about 15 minutes and the approval process is generally done within 48 hours.
  • HR: Services include coaching for issues in management, compensation, access to hiring documents, alerts for state and federal labor law changes and more.
  • Point of Sale: Accept multiple payment options. It works offline, can integrate with third-party apps and can enable purchases with the system, by a kiosk, in a drive-through and more.
  • Time and Attendance: Register punches, track hours, monitor schedules, handle PTO and create reports for various metrics.
  • Other Integrations: Integrations also include time and attendance, 401(k), general ledger and accounting systems and workers’ compensation.
  • Billing: Process billing in a streamlined manner by cutting down on late payments, paper documentation and tracking expenses through analytics. The solution is PCI level 1 certified to help with compliance purposes and serves as bookkeeping software.
  • Online, Mobile and Devices: Check accounts, send billing and pay online, through a tablet, by mobile or by other devices. It also can operate as a POS. Customers access the e-commerce features for a convenient buying experience.
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  • Forms: Allow employees to self-onboard online. It’s also possible to generate custom contracts and compliance documents. 
  • Reports: Generate detailed payroll previews and reports. Supports year-end reports, customized general ledger exports and tax form generation. 
  • Pay Options: Compatible with direct deposit. A paycard option provides employees with a debit card that automatically reloads when payroll is processed. Also assists with processing payroll for independent vendors and contractors. 
  • Mobile Capability: Process payroll and provide access to digital pay stubs from any device with internet connectivity. 
  • Hiring: Simplify screening by comparing, filtering and evaluating candidates easily. Minimize data input and paperwork, speed up the whole process, and reduce workloads. Keep candidate data confidential, communicate with applicants efficiently and ensure a seamless transition from running background checks to self-onboarding. 
  • Scheduling: Add, edit or delete work schedules from any browser or mobile device, notify employees about changed or new schedules, manage open jobs and time slots, forecast labor costs, and build schedules automatically to save time. Includes an option to manage schedules remotely. 
  • Time and Attendance: Provides: 
    • Automated alerts, emails and push notifications about time cards and exceptions through a live status dashboard.
    • Reports for complete cost on every job including employer taxes and workers’ comp.
    • Automatic time card calculation, including automatic break rules, overtime policies, premium policies and more.
  • Expense Tracking: Create custom reports with categorized expenses and access receipts and reimbursements. Eliminate manual entry and paperwork, assign recurring expenses, store secure snapshots of receipts in the cloud and deposit reimbursements directly to bank accounts. 
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Product Ranking

#51

among all
Payroll Software

#19

among all
Payroll Software

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User Sentiment Summary

Poor User Sentiment 10 reviews
Excellent User Sentiment 235 reviews
56%
of users recommend this product

Heartland Payroll has a 'poor' User Satisfaction Rating of 56% when considering 10 user reviews from 2 recognized software review sites.

92%
of users recommend this product

Fingercheck has a 'excellent' User Satisfaction Rating of 92% when considering 235 user reviews from 4 recognized software review sites.

n/a
4.6 (181)
2.8 (5)
4.58 (26)
2.8 (5)
4.6 (25)
n/a
5.0 (3)

Awards

No awards.

Fingercheck stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: Users appreciate the clean and straightforward interface, finding it easy to navigate and locate necessary features without unnecessary complexity.
Tax Compliance: Heartland Payroll automatically calculates and files payroll taxes, ensuring businesses remain compliant with federal and state regulations, alleviating concerns about potential penalties or audits.
Direct Deposit: The direct deposit feature streamlines the payment process, allowing employees to receive their wages electronically and eliminating the need for paper checks, which can be time-consuming and prone to errors.
Employee Self-Service: The employee self-service portal empowers employees to access and manage their personal information, pay stubs, and tax documents independently, reducing administrative burdens on HR and payroll teams.
Reporting Capabilities: Heartland Payroll offers comprehensive reporting tools that provide insights into payroll data, enabling businesses to track expenses, analyze trends, and make informed decisions regarding their workforce.
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Ease of Use: The system is user friendly and easy to navigate, as observed by 97% of reviewers referencing navigation.
Customer Service: The support team is very responsive and helpful, according to 88% of reviewers who mention this aspect.
Centralized Payroll: Everyone talking about this feature noted the system provides centralized payroll information and serves as a combination of time clock and payroll.
Time Clock: More than 75% of reviewers who talk about this feature observed it helps access timecards for several locations at once.
Labor Tracking: The system helps organize, track and manage work hours from anywhere, any time according to every user referencing this feature.
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Dated Interface: Heartland's user interface appears outdated and clunky, making navigation and task completion cumbersome for users accustomed to modern software design.
Customer Service Issues: Heartland's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. This can be frustrating for users seeking timely assistance with payroll issues.
Limited Integrations: Heartland Payroll may not integrate seamlessly with other business software, such as accounting or HR platforms, leading to manual data entry and potential errors.
Pricing Structure: Heartland's pricing structure can be complex and opaque, making it difficult for businesses to anticipate costs and compare options effectively.
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Technical Glitches: Everyone mentioning this aspect observed issues such as no reflection of time punches on the self-service portal, inclusion of former employees during payroll calculation and online banking rejection.
Slow System: The system is slow and takes a while to generate reports.
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Is your payroll process stuck in the dark ages? Heartland Payroll might just be the knight in shining armor your business needs. Heartland Payroll generally receives positive feedback, with users praising its comprehensive features and ease of use. The platform's ability to automate payroll calculations, tax filings, and payments is a major time-saver for businesses. Users also appreciate the self-service portal, which allows employees to access their pay stubs and W-2 forms electronically. Affordability is another plus, especially for small and medium-sized businesses. However, some users have reported occasional glitches and a lack of customization options. Compared to competitors like ADP and Paychex, Heartland Payroll may not have as many bells and whistles, but it offers a solid core feature set at a competitive price point. This makes it an attractive option for businesses that prioritize simplicity and affordability over advanced functionality. Heartland Payroll is best suited for small to medium-sized businesses with straightforward payroll needs. Its user-friendly interface and core features make it easy to manage payroll without a steep learning curve or a hefty price tag. However, larger businesses or those with complex payroll requirements may find the platform's limitations restrictive. It's important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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Fingercheck’s user-friendly interface makes it easier to handle common HR activities. The support team is responsive, and features like labor tracking, the time clock and centralized payroll information are beneficial according to most reviewers. However, it suffers from certain technical glitches and tends to run slow at times. Overall, it’s a good fit for organizations looking for an all-in-one solution.

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