Heartland Payroll vs ezPaycheck

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Our analysts compared Heartland Payroll vs ezPaycheck based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Heartland Payroll Software Tool
ezPaycheck Software Tool

Product Basics

Heartland Payroll is an online bookkeeping software that handles payment processing, Point of Sale interactions, capital and engagement with customers. It can manage compensation for retail, restaurants and multiple other industries both onsite and offsite. It also handles compensation, recruiting, benefits, time and attendance and more. Users looking for more full-service care can access services such as HR management, guidance with the Affordable Care Act and loans.
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ezPaycheck is a comprehensive software solution designed to streamline payroll management for small to mid-sized businesses. It efficiently handles tasks such as calculating payroll taxes, generating paychecks, and managing employee information. The software is particularly well-suited for businesses seeking an easy-to-use, cost-effective payroll system without the need for extensive training or technical expertise.

Key benefits of ezPaycheck include its user-friendly interface, robust tax calculation capabilities, and the ability to print checks directly from the software. Popular features encompass automatic tax updates, customizable reporting, and support for both direct deposit and printed checks. Users appreciate its straightforward setup and reliable performance, often highlighting its simplicity and accuracy in managing payroll tasks.

In terms of pricing, ezPaycheck offers a competitive range, typically involving a one-time purchase fee with optional annual updates. For precise pricing tailored to specific business needs, it is advisable to contact SelectHub for a detailed quote.

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$89 Monthly
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Tailored to your specific needs
$139 Annually, Quote-based
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Tailored to your specific needs
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Android
Chromebook
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Cloud
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Mobile
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On-Premise
Mobile

Product Assistance

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Email
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FAQ
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24/7 Live Support
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24/7 Live Support

Product Insights

  • Accurate Payroll: Automate the entire operation to cut down on errors and changes in data made by human error. Handle the complexities of benefits, retirement and more with accurate calculations.
  • Timer Saver: Cut down on paperwork and save time that would otherwise be spent filling out data. It automates payment, benefits, workers’ compensation and other necessary compensation processes, freeing up time to find and analyze issues.
  • More Engaged Customers: Draw in customers with rewards programs and gift cards while monitoring and analyzing their behavior to improve processes and bring up the bottom line. The simplification of POS interactions also makes them more likely to return and reflect positively on the experience. Monitor customer activity, build relationships with customers, analytics the metrics and send custom emails to keep in touch.
  • Better Insights: Analyze data to better understand how campaigns are affecting the bottom line. This includes reporting on customer intelligence, performance, reputation management and benchmarking on competitors.
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  • Cost Efficiency: ezPaycheck offers an affordable solution for small to mid-sized businesses, reducing the need for expensive payroll services.
  • Time Savings: Automating payroll calculations and tax filings significantly reduces the time spent on manual data entry and administrative tasks.
  • Accuracy: Built-in error-checking mechanisms help ensure that payroll calculations are accurate, minimizing the risk of costly mistakes.
  • Compliance: Regular updates to tax tables and compliance rules help businesses stay current with federal and state regulations, reducing the risk of penalties.
  • Employee Satisfaction: Timely and accurate payroll processing enhances employee trust and satisfaction, contributing to a positive workplace environment.
  • Customization: Flexible settings allow businesses to tailor payroll processes to their specific needs, including custom deductions and benefits.
  • Data Security: Robust security features protect sensitive employee information, ensuring compliance with data protection regulations.
  • Ease of Use: User-friendly interface and straightforward setup make it accessible even for those with limited payroll experience.
  • Scalability: As your business grows, ezPaycheck can easily scale to accommodate an increasing number of employees and more complex payroll needs.
  • Support and Training: Comprehensive customer support and training resources help users maximize the software’s potential and troubleshoot any issues.
  • Integration: Seamless integration with accounting software like QuickBooks streamlines financial management and reporting.
  • Direct Deposit: Facilitates direct deposit payments, reducing the need for paper checks and enhancing convenience for employees.
  • Tax Filing Assistance: Simplifies the process of preparing and filing payroll taxes, reducing administrative burden and ensuring timely submissions.
  • Reporting Capabilities: Generates detailed payroll reports that provide valuable insights into labor costs and financial planning.
  • Employee Self-Service: Allows employees to access their pay stubs and tax forms online, reducing administrative queries and enhancing transparency.
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  • Payment Processing: Give and receive payments easily through rapid authorization and fast funding. To help customers, the POS systems can accept money from ACH, digital wallets, EMV chips cards and gift cards. This system is supported online, through mobile, by the virtual terminal. Other options include a merchant administrative portal, work orders, invoicing, custom forms, e-commerce and integrates with Plaid, QuickBooks and Zapier.
  • Tax Management: Oversee business withholdings for the year, whether from health benefits, unemployment, social security or workers’ compensation.
  • Recruiting: Execute talent acquisition activities such as posting jobs, scheduling interviews, getting applications, onboarding new hires and keeping their eyes on potential candidates with the applicant tracking system. The system also offers to screen companies for the Work Opportunity Tax Credit.
  • Affordable Care Act: See which employees need health insurance and use the ACA reporting tool to determine the large employer status. It comes with monthly reporting that shows the number of full-time employees and equivalents, shows the total paid and unpaid hours for workers and helps with completing the 1094-C and 1095-C forms.
  • Benefits: The solution integrates with the benefits management system Ease. Administrators can transfer employee updates, new hire information and deductions to the payroll system.
  • Surcharge: The surcharge program charges customers 3.5% for credit card transactions. Deposit the next day and get reports on the amount that’s been regained from the venue.
  • Loans: Apply for loans through the Lendio loan marketplace, which provides access to various partners. Loans range from $5,000 to $5 million. Users can have a credit line of up to $250,000. The approval process generally takes about 15 minutes and the approval process is generally done within 48 hours.
  • HR: Services include coaching for issues in management, compensation, access to hiring documents, alerts for state and federal labor law changes and more.
  • Point of Sale: Accept multiple payment options. It works offline, can integrate with third-party apps and can enable purchases with the system, by a kiosk, in a drive-through and more.
  • Time and Attendance: Register punches, track hours, monitor schedules, handle PTO and create reports for various metrics.
  • Other Integrations: Integrations also include time and attendance, 401(k), general ledger and accounting systems and workers’ compensation.
  • Billing: Process billing in a streamlined manner by cutting down on late payments, paper documentation and tracking expenses through analytics. The solution is PCI level 1 certified to help with compliance purposes and serves as bookkeeping software.
  • Online, Mobile and Devices: Check accounts, send billing and pay online, through a tablet, by mobile or by other devices. It also can operate as a POS. Customers access the e-commerce features for a convenient buying experience.
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  • Multiple Pay Types: Supports hourly, salary and night shift pay rates, by load or by mileage for employees. Calculate multiple payroll periods such as daily and weekly and create multiple accounts at no additional charge. 
  • Taxes and Compliance: Automatically calculate different taxes like federal withholding, social security and employer unemployment. Includes tax tables for different states, retirement plans and insurance deductions. Create payrolls, print tax forms 941, W-2 and W-3 and calculate differential pay. 
  • Flexible Payments: Pay employees based on designated salary or hourly rates. Supports bonuses, commissions and tips. Allows employers to add custom payments like Pay-by-piece, pay-by-project, pay-by-mile and more. Supports differential pay rates for different shifts or tasks. 
  • Paycheck Management: Print paychecks in different formats such as check-in-middle, check-on-top, 3-per-page and more. Customize with logo, signature, two signature lines and extra fields. Mask Social Security Number, display taxes, deductions and YTD details on stubs. 
  • Direct Deposits: Process hassle-free, time-saving direct deposits into employee accounts without the burden of bank visits. Integrate with ezACH and other applications for employee payments and tax deposits. 
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Product Ranking

#51

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Payroll Software

#124

among all
Payroll Software

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User Sentiment Summary

Poor User Sentiment 10 reviews
Poor User Sentiment 6 reviews
56%
of users recommend this product

Heartland Payroll has a 'poor' User Satisfaction Rating of 56% when considering 10 user reviews from 2 recognized software review sites.

44%
of users recommend this product

ezPaycheck has a 'poor' User Satisfaction Rating of 44% when considering 6 user reviews from 1 recognized software review sites.

2.8 (5)
n/a
2.8 (5)
2.2 (6)

Synopsis of User Ratings and Reviews

Simple Interface: Users appreciate the clean and straightforward interface, finding it easy to navigate and locate necessary features without unnecessary complexity.
Tax Compliance: Heartland Payroll automatically calculates and files payroll taxes, ensuring businesses remain compliant with federal and state regulations, alleviating concerns about potential penalties or audits.
Direct Deposit: The direct deposit feature streamlines the payment process, allowing employees to receive their wages electronically and eliminating the need for paper checks, which can be time-consuming and prone to errors.
Employee Self-Service: The employee self-service portal empowers employees to access and manage their personal information, pay stubs, and tax documents independently, reducing administrative burdens on HR and payroll teams.
Reporting Capabilities: Heartland Payroll offers comprehensive reporting tools that provide insights into payroll data, enabling businesses to track expenses, analyze trends, and make informed decisions regarding their workforce.
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Easy to Use: Users praise the software's intuitive design, highlighting its ability to handle payroll tasks, such as calculating paychecks, with minimal effort.
Automated Tax Calculation: The software automatically calculates taxes, simplifying the payroll process and helping ensure compliance.
Check Printing: The software allows for printing checks on blank or pre-printed check stock, providing flexibility for businesses.
Direct Deposit: ezPaycheck offers direct deposit capabilities, streamlining the payment process for both employers and employees.
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Dated Interface: Heartland's user interface appears outdated and clunky, making navigation and task completion cumbersome for users accustomed to modern software design.
Customer Service Issues: Heartland's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. This can be frustrating for users seeking timely assistance with payroll issues.
Limited Integrations: Heartland Payroll may not integrate seamlessly with other business software, such as accounting or HR platforms, leading to manual data entry and potential errors.
Pricing Structure: Heartland's pricing structure can be complex and opaque, making it difficult for businesses to anticipate costs and compare options effectively.
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Limited Integrations: ezPaycheck lacks seamless integration with other business software, potentially leading to manual data entry and reduced efficiency.
Basic Reporting Features: Users seeking in-depth payroll analysis might find the reporting functionalities limited, hindering data-driven decision-making.
Inconsistent Customer Support: While some users praise the responsiveness of ezPaycheck's customer support, others have reported difficulties in receiving timely and effective assistance.
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Is your payroll process stuck in the dark ages? Heartland Payroll might just be the knight in shining armor your business needs. Heartland Payroll generally receives positive feedback, with users praising its comprehensive features and ease of use. The platform's ability to automate payroll calculations, tax filings, and payments is a major time-saver for businesses. Users also appreciate the self-service portal, which allows employees to access their pay stubs and W-2 forms electronically. Affordability is another plus, especially for small and medium-sized businesses. However, some users have reported occasional glitches and a lack of customization options. Compared to competitors like ADP and Paychex, Heartland Payroll may not have as many bells and whistles, but it offers a solid core feature set at a competitive price point. This makes it an attractive option for businesses that prioritize simplicity and affordability over advanced functionality. Heartland Payroll is best suited for small to medium-sized businesses with straightforward payroll needs. Its user-friendly interface and core features make it easy to manage payroll without a steep learning curve or a hefty price tag. However, larger businesses or those with complex payroll requirements may find the platform's limitations restrictive. It's important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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Is ezPaycheck really as easy as its name suggests? User reviews over the last year present a mixed bag. While many appreciate its simplicity and affordability, particularly for small businesses, some have raised red flags. ezPaycheck shines in its straightforward interface and automatic tax calculations. Users with limited accounting experience find it easy to set up employee information, calculate payroll, and print checks, saving them time and potential headaches. However, the software's simplicity comes at a cost. Several users have reported a lack of advanced features, such as in-depth reporting and integrations with other business tools, which are often expected in more comprehensive payroll systems. This limitation might not pose a significant challenge for small businesses with straightforward payroll needs. Still, it could be a dealbreaker for larger companies or those requiring more robust functionalities. Furthermore, customer support experiences have been inconsistent, with some praising its responsiveness while others found it wanting. Overall, ezPaycheck seems like a good fit for micro-businesses or startups on a tight budget who prioritize ease of use over a full suite of features. Think of it as a basic calculator: it does the job for simple calculations, but you might need a scientific calculator for more complex equations. Larger businesses, or those anticipating growth, might find ezPaycheck's limitations too restrictive and should consider exploring more comprehensive payroll solutions.

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