Heartland Payroll vs eBacon

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Our analysts compared Heartland Payroll vs eBacon based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Heartland Payroll Software Tool

Product Basics

Heartland Payroll is an online bookkeeping software that handles payment processing, Point of Sale interactions, capital and engagement with customers. It can manage compensation for retail, restaurants and multiple other industries both onsite and offsite. It also handles compensation, recruiting, benefits, time and attendance and more. Users looking for more full-service care can access services such as HR management, guidance with the Affordable Care Act and loans.
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eBacon is a comprehensive software solution designed to streamline payroll and compliance management, particularly for businesses in the construction industry. It excels in handling complex payroll tasks, including certified payroll, fringe benefits, and union reporting. The software is most suited for construction companies due to its ability to manage prevailing wage requirements and ensure compliance with government regulations.

Key benefits of eBacon include reducing administrative burdens, minimizing errors, and ensuring timely and accurate payroll processing. Popular features encompass automated payroll calculations, detailed reporting, and seamless integration with existing accounting systems. Users appreciate its intuitive interface and robust support, which significantly enhance operational efficiency.

Compared to similar products, eBacon stands out for its specialized focus on the construction sector and its comprehensive compliance tools. Pricing details are not readily available, so it is recommended to contact SelectHub for a customized quote based on specific business needs.

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Product Insights

  • Accurate Payroll: Automate the entire operation to cut down on errors and changes in data made by human error. Handle the complexities of benefits, retirement and more with accurate calculations.
  • Timer Saver: Cut down on paperwork and save time that would otherwise be spent filling out data. It automates payment, benefits, workers’ compensation and other necessary compensation processes, freeing up time to find and analyze issues.
  • More Engaged Customers: Draw in customers with rewards programs and gift cards while monitoring and analyzing their behavior to improve processes and bring up the bottom line. The simplification of POS interactions also makes them more likely to return and reflect positively on the experience. Monitor customer activity, build relationships with customers, analytics the metrics and send custom emails to keep in touch.
  • Better Insights: Analyze data to better understand how campaigns are affecting the bottom line. This includes reporting on customer intelligence, performance, reputation management and benchmarking on competitors.
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  • Time Savings: Automates repetitive payroll tasks, freeing up valuable hours for your HR team.
  • Compliance Assurance: Ensures adherence to federal, state, and local labor laws, reducing the risk of costly fines.
  • Accurate Reporting: Generates precise payroll reports, aiding in financial planning and audits.
  • Employee Self-Service: Allows employees to access their payroll information and update personal details, reducing administrative workload.
  • Integration Capabilities: Seamlessly integrates with existing accounting and HR systems, streamlining data flow and reducing errors.
  • Cost Efficiency: Reduces the need for manual payroll processing, lowering operational costs.
  • Enhanced Security: Protects sensitive payroll data with advanced encryption and secure access controls.
  • Customizable Solutions: Offers tailored payroll solutions to meet the unique needs of different industries and business sizes.
  • Real-Time Updates: Provides instant updates on payroll status and changes, ensuring timely and accurate payments.
  • Scalability: Easily adapts to the growing needs of your business, supporting an expanding workforce without additional complexity.
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  • Payment Processing: Give and receive payments easily through rapid authorization and fast funding. To help customers, the POS systems can accept money from ACH, digital wallets, EMV chips cards and gift cards. This system is supported online, through mobile, by the virtual terminal. Other options include a merchant administrative portal, work orders, invoicing, custom forms, e-commerce and integrates with Plaid, QuickBooks and Zapier.
  • Tax Management: Oversee business withholdings for the year, whether from health benefits, unemployment, social security or workers’ compensation.
  • Recruiting: Execute talent acquisition activities such as posting jobs, scheduling interviews, getting applications, onboarding new hires and keeping their eyes on potential candidates with the applicant tracking system. The system also offers to screen companies for the Work Opportunity Tax Credit.
  • Affordable Care Act: See which employees need health insurance and use the ACA reporting tool to determine the large employer status. It comes with monthly reporting that shows the number of full-time employees and equivalents, shows the total paid and unpaid hours for workers and helps with completing the 1094-C and 1095-C forms.
  • Benefits: The solution integrates with the benefits management system Ease. Administrators can transfer employee updates, new hire information and deductions to the payroll system.
  • Surcharge: The surcharge program charges customers 3.5% for credit card transactions. Deposit the next day and get reports on the amount that’s been regained from the venue.
  • Loans: Apply for loans through the Lendio loan marketplace, which provides access to various partners. Loans range from $5,000 to $5 million. Users can have a credit line of up to $250,000. The approval process generally takes about 15 minutes and the approval process is generally done within 48 hours.
  • HR: Services include coaching for issues in management, compensation, access to hiring documents, alerts for state and federal labor law changes and more.
  • Point of Sale: Accept multiple payment options. It works offline, can integrate with third-party apps and can enable purchases with the system, by a kiosk, in a drive-through and more.
  • Time and Attendance: Register punches, track hours, monitor schedules, handle PTO and create reports for various metrics.
  • Other Integrations: Integrations also include time and attendance, 401(k), general ledger and accounting systems and workers’ compensation.
  • Billing: Process billing in a streamlined manner by cutting down on late payments, paper documentation and tracking expenses through analytics. The solution is PCI level 1 certified to help with compliance purposes and serves as bookkeeping software.
  • Online, Mobile and Devices: Check accounts, send billing and pay online, through a tablet, by mobile or by other devices. It also can operate as a POS. Customers access the e-commerce features for a convenient buying experience.
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  • Certified Payroll Reporting: Automatically generates certified payroll reports that comply with federal, state, and local regulations.
  • Time Tracking Integration: Seamlessly integrates with various time tracking systems to ensure accurate payroll calculations.
  • Prevailing Wage Compliance: Ensures that all payroll calculations meet prevailing wage requirements for government contracts.
  • Fringe Benefit Management: Manages fringe benefits efficiently, including health insurance, retirement plans, and other employee benefits.
  • Automated Deductions: Automatically calculates and applies deductions for taxes, garnishments, and other withholdings.
  • Multi-State Payroll Processing: Handles payroll processing for employees working in multiple states, ensuring compliance with varying state laws.
  • Customizable Reporting: Offers a range of customizable reports to meet specific business needs and compliance requirements.
  • Employee Self-Service Portal: Provides employees with access to their payroll information, including pay stubs and tax documents.
  • Direct Deposit: Facilitates direct deposit payments to employees' bank accounts, streamlining the payroll process.
  • Job Costing: Tracks labor costs by job or project, providing detailed insights into project profitability.
  • Mobile Access: Allows users to access payroll information and perform tasks from mobile devices, enhancing flexibility and convenience.
  • Compliance Alerts: Sends alerts for compliance deadlines and requirements, helping businesses stay on top of regulatory changes.
  • Integration with Accounting Software: Integrates with popular accounting software like QuickBooks, ensuring seamless financial management.
  • Audit Trail: Maintains a detailed audit trail of all payroll transactions, supporting transparency and accountability.
  • Support for Union Payroll: Manages union-specific payroll requirements, including dues and benefits calculations.
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Product Ranking

#51

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Payroll Software

#57

among all
Payroll Software

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User Sentiment Summary

Poor User Sentiment 10 reviews
Excellent User Sentiment 20 reviews
56%
of users recommend this product

Heartland Payroll has a 'poor' User Satisfaction Rating of 56% when considering 10 user reviews from 2 recognized software review sites.

91%
of users recommend this product

eBacon has a 'excellent' User Satisfaction Rating of 91% when considering 20 user reviews from 1 recognized software review sites.

2.8 (5)
4.53 (20)
2.8 (5)
n/a

Awards

No awards.

eBacon stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: Users appreciate the clean and straightforward interface, finding it easy to navigate and locate necessary features without unnecessary complexity.
Tax Compliance: Heartland Payroll automatically calculates and files payroll taxes, ensuring businesses remain compliant with federal and state regulations, alleviating concerns about potential penalties or audits.
Direct Deposit: The direct deposit feature streamlines the payment process, allowing employees to receive their wages electronically and eliminating the need for paper checks, which can be time-consuming and prone to errors.
Employee Self-Service: The employee self-service portal empowers employees to access and manage their personal information, pay stubs, and tax documents independently, reducing administrative burdens on HR and payroll teams.
Reporting Capabilities: Heartland Payroll offers comprehensive reporting tools that provide insights into payroll data, enabling businesses to track expenses, analyze trends, and make informed decisions regarding their workforce.
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Easy to Use: eBacon's user interface is designed to be straightforward and easy to navigate, making payroll processing less of a chore for users.
Time-Saver: eBacon can significantly reduce the time spent on payroll tasks, especially certified payroll, freeing up time for other important business operations.
Accuracy Boost: eBacon helps minimize costly payroll errors, ensuring employees are paid correctly and on time, which boosts morale.
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Dated Interface: Heartland's user interface appears outdated and clunky, making navigation and task completion cumbersome for users accustomed to modern software design.
Customer Service Issues: Heartland's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. This can be frustrating for users seeking timely assistance with payroll issues.
Limited Integrations: Heartland Payroll may not integrate seamlessly with other business software, such as accounting or HR platforms, leading to manual data entry and potential errors.
Pricing Structure: Heartland's pricing structure can be complex and opaque, making it difficult for businesses to anticipate costs and compare options effectively.
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Limited Customization: eBacon lacks flexibility in tailoring the software to specific business needs beyond its core features.
Trust Account Glitches: Some users have reported issues with the accuracy and reliability of eBacon's trust account feature, causing confusion and requiring manual workarounds.
Mobile App Shortcomings: The absence of a dedicated mobile app limits employee access to pay stubs and other payroll information, potentially causing inconvenience.
Post-Implementation Support: A few users have expressed dissatisfaction with the responsiveness and effectiveness of customer support after the initial software implementation phase.
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Is your payroll process stuck in the dark ages? Heartland Payroll might just be the knight in shining armor your business needs. Heartland Payroll generally receives positive feedback, with users praising its comprehensive features and ease of use. The platform's ability to automate payroll calculations, tax filings, and payments is a major time-saver for businesses. Users also appreciate the self-service portal, which allows employees to access their pay stubs and W-2 forms electronically. Affordability is another plus, especially for small and medium-sized businesses. However, some users have reported occasional glitches and a lack of customization options. Compared to competitors like ADP and Paychex, Heartland Payroll may not have as many bells and whistles, but it offers a solid core feature set at a competitive price point. This makes it an attractive option for businesses that prioritize simplicity and affordability over advanced functionality. Heartland Payroll is best suited for small to medium-sized businesses with straightforward payroll needs. Its user-friendly interface and core features make it easy to manage payroll without a steep learning curve or a hefty price tag. However, larger businesses or those with complex payroll requirements may find the platform's limitations restrictive. It's important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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User reviews from the past year suggest that eBacon, particularly its certified payroll processing, is a significant time-saver, with some users claiming a reduction from days to just 20 minutes for specific tasks. This efficiency stems from eBacon's intuitive design and robust reporting capabilities, which streamline complex payroll processes, especially for construction companies dealing with prevailing wage requirements. Users specifically praise eBacon's superiority over competitors like Paychex in understanding and managing certified payroll, highlighting a key differentiator. This specialized focus is crucial for businesses operating in sectors with stringent compliance regulations, as accurate and timely payroll processing is paramount for maintaining employee morale and avoiding legal ramifications. However, while eBacon receives accolades for its core functionalities, some users express that certain aspects need improvement. For instance, the trust account feature, while innovative, is reportedly prone to glitches and lacks user-friendly clarity. Additionally, limited customization options and the absence of benefits administration in specific geographical areas, like California, are drawbacks for some users. Despite these areas for improvement, eBacon is generally lauded for its efficiency and effectiveness in handling intricate payroll tasks. Its strength lies in simplifying certified payroll, making it particularly well-suited for construction companies or businesses navigating the complexities of prevailing wage requirements.

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