Heartland Payroll vs Aurion

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Our analysts compared Heartland Payroll vs Aurion based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Heartland Payroll Software Tool

Product Basics

Heartland Payroll is an online bookkeeping software that handles payment processing, Point of Sale interactions, capital and engagement with customers. It can manage compensation for retail, restaurants and multiple other industries both onsite and offsite. It also handles compensation, recruiting, benefits, time and attendance and more. Users looking for more full-service care can access services such as HR management, guidance with the Affordable Care Act and loans.
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Aurion is a cloud-based HRIS platform for compensation management, time tracking and employee operations. It offers HTML5 elements and a 24-hour self-service portal on any device. All management solutions are ISO certified and STP compliant. It accommodates small and large businesses and bases pricing on company requirements and number of employees.
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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Accurate Payroll: Automate the entire operation to cut down on errors and changes in data made by human error. Handle the complexities of benefits, retirement and more with accurate calculations.
  • Timer Saver: Cut down on paperwork and save time that would otherwise be spent filling out data. It automates payment, benefits, workers’ compensation and other necessary compensation processes, freeing up time to find and analyze issues.
  • More Engaged Customers: Draw in customers with rewards programs and gift cards while monitoring and analyzing their behavior to improve processes and bring up the bottom line. The simplification of POS interactions also makes them more likely to return and reflect positively on the experience. Monitor customer activity, build relationships with customers, analytics the metrics and send custom emails to keep in touch.
  • Better Insights: Analyze data to better understand how campaigns are affecting the bottom line. This includes reporting on customer intelligence, performance, reputation management and benchmarking on competitors.
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  • Streamlined Operations: Hire faster and increase employee engagement by collecting employee data for performance career management. Save time during the workday by automating workflows and approval processes. 
  • Better Tailored Solutions: Meet the needs of any department by choosing between outsourced or in-house software management. Make informed finance management choices with expert advice and personalized services from legislation experts. 
  • Heightened Security: Secure the user experience under industry-leading security accreditation. Protect vulnerable data with multiple forms of verification. 
  • End-to-End Employee Support: Increase employee productivity and streamline record keeping in a centralized dashboard. Increase employee satisfaction with faster compensation and personnel processing. 
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  • Payment Processing: Give and receive payments easily through rapid authorization and fast funding. To help customers, the POS systems can accept money from ACH, digital wallets, EMV chips cards and gift cards. This system is supported online, through mobile, by the virtual terminal. Other options include a merchant administrative portal, work orders, invoicing, custom forms, e-commerce and integrates with Plaid, QuickBooks and Zapier.
  • Tax Management: Oversee business withholdings for the year, whether from health benefits, unemployment, social security or workers’ compensation.
  • Recruiting: Execute talent acquisition activities such as posting jobs, scheduling interviews, getting applications, onboarding new hires and keeping their eyes on potential candidates with the applicant tracking system. The system also offers to screen companies for the Work Opportunity Tax Credit.
  • Affordable Care Act: See which employees need health insurance and use the ACA reporting tool to determine the large employer status. It comes with monthly reporting that shows the number of full-time employees and equivalents, shows the total paid and unpaid hours for workers and helps with completing the 1094-C and 1095-C forms.
  • Benefits: The solution integrates with the benefits management system Ease. Administrators can transfer employee updates, new hire information and deductions to the payroll system.
  • Surcharge: The surcharge program charges customers 3.5% for credit card transactions. Deposit the next day and get reports on the amount that’s been regained from the venue.
  • Loans: Apply for loans through the Lendio loan marketplace, which provides access to various partners. Loans range from $5,000 to $5 million. Users can have a credit line of up to $250,000. The approval process generally takes about 15 minutes and the approval process is generally done within 48 hours.
  • HR: Services include coaching for issues in management, compensation, access to hiring documents, alerts for state and federal labor law changes and more.
  • Point of Sale: Accept multiple payment options. It works offline, can integrate with third-party apps and can enable purchases with the system, by a kiosk, in a drive-through and more.
  • Time and Attendance: Register punches, track hours, monitor schedules, handle PTO and create reports for various metrics.
  • Other Integrations: Integrations also include time and attendance, 401(k), general ledger and accounting systems and workers’ compensation.
  • Billing: Process billing in a streamlined manner by cutting down on late payments, paper documentation and tracking expenses through analytics. The solution is PCI level 1 certified to help with compliance purposes and serves as bookkeeping software.
  • Online, Mobile and Devices: Check accounts, send billing and pay online, through a tablet, by mobile or by other devices. It also can operate as a POS. Customers access the e-commerce features for a convenient buying experience.
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  • Strategic Recruiting: Publish job vacancies, track time taken to fill positions and schedule interviews from one location. Collaborate with new applicants by automating responses to frequently asked questions. View resumes with highlighted performance indicators to make informed hiring decisions. 
  • Compensation Planning: Develop payment plans adjusted for salaried, hourly or commission wages. Accurately disburse superannuation benefits and reduce tax discrepancies by streamlining compliance. 
  • Timekeeping Tracker: Customize timesheets and scale shift availability using the Timekeeper Workbench. Automate timesheet approvals or capture and upload timestamps from swipe cards and other tracking devices. 
  • Career Development: Increase employee engagement by using 360-degree feedback to submit evaluations. Identify skill gaps or assign training using employee advancement tools. Create and monitor individual professional development plans. 
  • Mobile Accessibility: Access a full range of features on any device 24/7. Download pay stubs, apply for leave and view employment information in real time through the mobile app. 
  • Integration: Save time by integrating with existing management systems. Configure timekeeping solutions with external rosters from Time Target or Kronos to adjust employee status. Import employee time and leave data through one-way integrations with Tanda. 
  • Security Standards: Provide secure solutions that are ISO-certified and ASAE accredited. Prevent theft or fraud using effective security controls like code, fingerprint or face ID to sign in to the app. 
  • Expert Guidance: Consult with trained experts who provide data and comprehensive support for compliance, wage and security concerns. 
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Product Ranking

#51

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Payroll Software

#85

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Payroll Software

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User Sentiment Summary

Poor User Sentiment 10 reviews
Excellent User Sentiment 1 reviews
56%
of users recommend this product

Heartland Payroll has a 'poor' User Satisfaction Rating of 56% when considering 10 user reviews from 2 recognized software review sites.

100%
of users recommend this product

Aurion has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

2.8 (5)
n/a
2.8 (5)
5.0 (1)

Awards

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Aurion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: Users appreciate the clean and straightforward interface, finding it easy to navigate and locate necessary features without unnecessary complexity.
Tax Compliance: Heartland Payroll automatically calculates and files payroll taxes, ensuring businesses remain compliant with federal and state regulations, alleviating concerns about potential penalties or audits.
Direct Deposit: The direct deposit feature streamlines the payment process, allowing employees to receive their wages electronically and eliminating the need for paper checks, which can be time-consuming and prone to errors.
Employee Self-Service: The employee self-service portal empowers employees to access and manage their personal information, pay stubs, and tax documents independently, reducing administrative burdens on HR and payroll teams.
Reporting Capabilities: Heartland Payroll offers comprehensive reporting tools that provide insights into payroll data, enabling businesses to track expenses, analyze trends, and make informed decisions regarding their workforce.
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Streamlined Onboarding: Aurion streamlines the onboarding process for new employees, automating tasks like tax file number declarations and superannuation choices, which reduces paperwork and manual data entry for HR teams.
Automated Award Interpretation: Aurion's built-in award interpretation engine ensures compliance with complex Australian awards and agreements, automatically calculating correct pay rates, allowances, and entitlements, minimizing the risk of errors and underpayments.
Employee Self-Service: The employee self-service portal empowers employees to manage their personal information, leave requests, and payslips, reducing administrative burden on HR staff and providing employees with greater control over their data.
Comprehensive Reporting: Aurion offers a wide range of reporting options, allowing HR and payroll teams to gain insights into workforce costs, leave liabilities, and other key metrics, facilitating informed decision-making.
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Dated Interface: Heartland's user interface appears outdated and clunky, making navigation and task completion cumbersome for users accustomed to modern software design.
Customer Service Issues: Heartland's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. This can be frustrating for users seeking timely assistance with payroll issues.
Limited Integrations: Heartland Payroll may not integrate seamlessly with other business software, such as accounting or HR platforms, leading to manual data entry and potential errors.
Pricing Structure: Heartland's pricing structure can be complex and opaque, making it difficult for businesses to anticipate costs and compare options effectively.
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Limited Customization: Users have expressed frustration with the inflexibility of the platform, particularly when it comes to tailoring the system to their specific needs. For example, setting up unique pay rules or generating custom reports can be cumbersome.
Complex User Interface: Navigating the software can feel overwhelming due to its intricate design and multiple layers. This complexity can make simple tasks time-consuming and lead to user errors.
Integration Challenges: Seamlessly integrating Aurion with other business systems, such as time and attendance or HR platforms, has proven difficult for some users. This lack of smooth integration can create data silos and increase manual workarounds.
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Is your payroll process stuck in the dark ages? Heartland Payroll might just be the knight in shining armor your business needs. Heartland Payroll generally receives positive feedback, with users praising its comprehensive features and ease of use. The platform's ability to automate payroll calculations, tax filings, and payments is a major time-saver for businesses. Users also appreciate the self-service portal, which allows employees to access their pay stubs and W-2 forms electronically. Affordability is another plus, especially for small and medium-sized businesses. However, some users have reported occasional glitches and a lack of customization options. Compared to competitors like ADP and Paychex, Heartland Payroll may not have as many bells and whistles, but it offers a solid core feature set at a competitive price point. This makes it an attractive option for businesses that prioritize simplicity and affordability over advanced functionality. Heartland Payroll is best suited for small to medium-sized businesses with straightforward payroll needs. Its user-friendly interface and core features make it easy to manage payroll without a steep learning curve or a hefty price tag. However, larger businesses or those with complex payroll requirements may find the platform's limitations restrictive. It's important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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Is Aurion the real deal, or is it just a flash in the pan? User reviews from the last year paint a somewhat mixed picture. While some users praise Aurion for its robust features and comprehensive reporting capabilities, others find it clunky and difficult to navigate. One recurring theme is that Aurion is a powerful tool, but it comes with a steep learning curve. Users appreciate the software's ability to handle complex payroll scenarios, such as multi-state taxes and union dues, but they also point out that it can be time-consuming to set up and configure. Compared to competitors like ADP and Paychex, Aurion is often perceived as a more customizable solution, but one that requires more technical expertise. This makes it a good fit for larger organizations with dedicated HR and IT staff, but perhaps not the best choice for small businesses looking for a plug-and-play solution. Ultimately, Aurion is a powerful payroll and HR management tool that can deliver significant value, but only if you're willing to invest the time and resources to learn its intricacies.

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