Top Aurion Alternatives & Competitors For 2024

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Looking for alternatives to Aurion? Many users crave user-friendly and feature-rich solutions for tasks like Security and Compliance, Payroll and Tax Management, and Platform Capabilities. Leveraging crowdsourced data from over 1,000 real Payroll Software selection projects based on 400+ capabilities, we present a comparison of Aurion to leading industry alternatives like Paychex, Paycom, Square Payroll, and APS Payroll.

Product Basics

Aurion is a cloud-based HRIS platform for compensation management, time tracking and employee operations. It offers HTML5 elements and a 24-hour self-service portal on any device. All management solutions are ISO certified and STP compliant. It accommodates small and large businesses and bases pricing on company requirements and number of employees.
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Paychex provides payment processing, time-keeping and other general human resource software. They offer this to self-employed users, small businesses, medium business and large enterprise ventures. Buyers can choose from various pricing plans and payment options such as direct deposit, real-time transfers and same-day ACH. Most versions have some core HR management and pay processing functionalities.

Based in the cloud, it assists with hiring, onboarding, tax filing, benefits management, business insurance, startup services and more. Users can customize it to meet their specific needs, adding only what they use. This allows administrators to ensure it fits their requirements, whether they be simple or complex.
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Paycom is a cloud-based payroll management software designed to streamline payroll processing for businesses of all sizes. It automates tasks like calculating taxes, generating paychecks, and filing reports, saving time and reducing errors. Paycom is particularly well-suited for companies with complex payroll needs, such as those with multiple locations, international employees, or union contracts. Some of Paycom's key benefits include its ease of use, scalability, and compliance support. The software is known for its intuitive interface and comprehensive features, making it easy for both administrators and employees to navigate. Paycom can also be customized to meet the specific needs of different businesses, regardless of size or industry. Additionally, Paycom stays up-to-date on all tax and regulatory changes, ensuring that businesses are always in compliance. When compared to similar payroll products, Paycom generally receives positive reviews from users for its user-friendly interface, comprehensive features, and reliable customer support. However, it is also known to be one of the more expensive options on the market, with pricing based on the number of employees and the complexity of payroll needs.

Pros
  • Easy to use interface
  • Comprehensive features
  • Reliable customer support
  • Scalable for businesses of all sizes
  • Strong compliance support
Cons
  • Higher cost compared to competitors
  • Complex pricing structure
  • May require additional setup for complex needs
  • Limited reporting customization options
  • Not ideal for very small businesses
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Based in the cloud, Square Payroll is suited for businesses of all sizes. Integrating with the well-known POS solution from the same company offers features that assist with processing pay, filing taxes, employee self-service and more. The support staff helps users with implementation, whether they need help with their first implementation or simply just assistance migrating data from an old interface. Its capabilities also provide time tracking, invoice creation, appointment scheduling, direct deposit and more.
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Designed to meet the needs of small and medium-sized businesses, APS Payroll is a cloud-based solution for managing human resources. It provides features to help automate and streamline a variety of core HR tasks including processing payroll, tracking time and attendance, hiring the best talent, managing employee benefits, and creating analytic reports based on user data.

Users can access their account from any internet-connected device to conveniently complete tasks. Built with scalability in mind, it’s able to grow with businesses. Additionally, each organization has access to a dedicated support team and account lead that can assist with tech support and field general assistance inquiries.
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
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Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Product Ranking

#85

among all
Payroll Software

#4

among all
Payroll Software

#2

among all
Payroll Software

#21

among all
Payroll Software

#14

among all
Payroll Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
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86
we're gathering data
78
we're gathering data
94
85
we're gathering data
52
we're gathering data
100
100
we're gathering data
100
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Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Benefits Management
Dashboard and Reporting
Expense Management
Security and Compliance
Time and Attendance Management
Payroll and Tax Management
Benefits Management
Dashboard and Reporting
Expense Management
Platform Capabilities
Security and Compliance
Dashboard and Reporting
Time and Attendance Management
Security and Compliance
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Aurion
Paychex
Paycom
Square Payroll
APS Payroll
+ Add Product + Add Product
Benefits Management Dashboard and Reporting Expense Management Mobile Capabilities Payroll and Tax Management Platform Capabilities Security and Compliance Time and Attendance Management 94 100 100 81 90 100 100 91 85 100 100 87 91 87 100 95 52 100 50 56 81 91 92 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1 reviews
Great User Sentiment 2800 reviews
Great User Sentiment 2809 reviews
Excellent User Sentiment 1069 reviews
Excellent User Sentiment 1249 reviews
100%
of users recommend this product

Aurion has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.

83%
of users recommend this product

Paychex has a 'great' User Satisfaction Rating of 83% when considering 2800 user reviews from 4 recognized software review sites.

85%
of users recommend this product

Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.

93%
of users recommend this product

Square Payroll has a 'excellent' User Satisfaction Rating of 93% when considering 1069 user reviews from 4 recognized software review sites.

92%
of users recommend this product

APS Payroll has a 'excellent' User Satisfaction Rating of 92% when considering 1249 user reviews from 4 recognized software review sites.

n/a
4.5 (24)
4.4 (14)
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5.0 (11)
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4.2 (1342)
4.2 (935)
4.4 (23)
4.6 (577)
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4.34 (672)
4.66 (571)
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4.1 (1122)
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5.0 (1)
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4.4 (640)
4.6 (471)
4.6 (610)
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4.8 (162)
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3.9 (312)
3.6 (386)
4.5 (4)
4.4 (51)

Awards

User Favorite Award
Analysts' Pick Award
Expense Management Award
Platform Capabilities Award
Expense Management Award
User Favorite Award
User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Onboarding: Aurion streamlines the onboarding process for new employees, automating tasks like tax file number declarations and superannuation choices, which reduces paperwork and manual data entry for HR teams.
Automated Award Interpretation: Aurion's built-in award interpretation engine ensures compliance with complex Australian awards and agreements, automatically calculating correct pay rates, allowances, and entitlements, minimizing the risk of errors and underpayments.
Employee Self-Service: The employee self-service portal empowers employees to manage their personal information, leave requests, and payslips, reducing administrative burden on HR staff and providing employees with greater control over their data.
Comprehensive Reporting: Aurion offers a wide range of reporting options, allowing HR and payroll teams to gain insights into workforce costs, leave liabilities, and other key metrics, facilitating informed decision-making.
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User-Friendly UI: A total of 80% of reviewers who mentioned the UI felt it easy to use.
Price Within Budget: Around 50% of reviewers that mentioned price were satisfied with the pricing structure and found that the system was worth it.
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User-Friendly: 85% of reviews mentioning the interface noted the platform has an intuitive layout, with all features organized and easy to locate.
Customer Service: Customer support is highly responsive, as asserted by 100% of reviews referencing it.
Employee Self-Services: All users referring to self-service observed that employees can easily upload documents, view information and track performance.
Performance Reviews: An open dialogue tool makes employee performance reviews more effective, as indicated by 70% of reviews mentioning this feature.
Use Anywhere: The mobile app is easy to use and has all desktop features available, as asserted by 100% reviews on this feature.
Customization: Customization for most features helps cater to a company’s unique requirements, as noted by all reviews on product customization.
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Simple UI: Over 90% of users who discussed the ease-of-use were impressed by the system.
Affordable: Reviewers felt the pricing was appropriate and affordable in more than 90% of comments that discussed it.
Efficient Payroll Processing: More than 90% of users who discussed payroll processing felt it worked well.
Highly Recommended: In reviews that discussed recommending the service, over 80% said they’d advise other businesses to use it.
Filing Taxes and Reports: More than 80% of comments that discussed filing taxes and year-end reporting were happy with its capabilities.
Adequate Functionality: Users liked the features and felt they worked well in over 80% of reviews that talked about it.
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Ease of Use: Of users who mentioned the platform’s usability, 85% suggested it’s user-friendly and has an intuitive interface.
Payroll Tracking: The software offers seamless workday tracking and updates irrespective of employee location, according to 84% of reviews on this feature.
Support Team: Customer service is helpful and informative in resolving technical issues, as reviewed by 76% of users mentioning it.
Workflow Automation: Of reviews about workflows, 88% suggested it reduces the need for manual entries by organizing and automating tasks.
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Limited Customization: Users have expressed frustration with the inflexibility of the platform, particularly when it comes to tailoring the system to their specific needs. For example, setting up unique pay rules or generating custom reports can be cumbersome.
Complex User Interface: Navigating the software can feel overwhelming due to its intricate design and multiple layers. This complexity can make simple tasks time-consuming and lead to user errors.
Integration Challenges: Seamlessly integrating Aurion with other business systems, such as time and attendance or HR platforms, has proven difficult for some users. This lack of smooth integration can create data silos and increase manual workarounds.
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Late Submissions and Missed Deadlines: Around 80% of reviewers that mentioned taxes ran into issues, with around 70% saying they had to pay penalties as a result.
Terrible Customer Service: Clients complained that the customer service was rude, unqualified, ill-informed, unhelpful and had high turnover in almost 70% of reviews that mentioned customer service.
Broken Features: Over 50% of reviews that mentioned the features said they were left wanting. The most common issues were communication problems. Just under 20% of all reviewers complained about errors made by either the solution or the staff.
Late Cancellations: Around 20% of reviewers that discussed price complained that they had canceled the program, but it had kept taking money out of their account.
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Login Process: All reviews on the login process observed that employees need to log in every time they open the software, as there’s no password save feature.
Challenging Transition: Transitioning between the client and employee side is challenging and cumbersome, as users need to log in to both systems, according to all reviews on this aspect.
Learning Curve: All users reviewing learning noted that the platform has a steep learning curve, making adaptation difficult for new users.
Integration Capabilities: The system doesn't provide integration with major third-party platforms without using SFTP or API, as indicated by 100% of reviews on this feature.
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Limited Customization Options: Over 70% of reviews that talked about customization said the options were inadequate.
No Employee Discounts: Businesses had trouble giving employees discounts in over 70% of comments that discussed it.
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Not Cost-Effective: The platform is a bit on the pricey side, according to 76% of users who reviewed cost.
Restricted Reporting: The system has limited report usage and exporting, as noted by 60% of users referencing this feature.
Unstable Mobile App: The mobile app’s functionality isn’t user-friendly and creates problems when processing payroll, according to 80% of users who reviewed it.
Limited Customization: Of users who mention customization, 60% stated that some commonly used features such as performance review aren’t customizable.
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Is Aurion the real deal, or is it just a flash in the pan? User reviews from the last year paint a somewhat mixed picture. While some users praise Aurion for its robust features and comprehensive reporting capabilities, others find it clunky and difficult to navigate. One recurring theme is that Aurion is a powerful tool, but it comes with a steep learning curve. Users appreciate the software's ability to handle complex payroll scenarios, such as multi-state taxes and union dues, but they also point out that it can be time-consuming to set up and configure. Compared to competitors like ADP and Paychex, Aurion is often perceived as a more customizable solution, but one that requires more technical expertise. This makes it a good fit for larger organizations with dedicated HR and IT staff, but perhaps not the best choice for small businesses looking for a plug-and-play solution. Ultimately, Aurion is a powerful payroll and HR management tool that can deliver significant value, but only if you're willing to invest the time and resources to learn its intricacies.

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Paychex incorporates a range of different solutions and is used widely by small, medium and large-sized companies. While around 40% of users were happy with the functionality of the system, the majority expressed dissatisfaction with its tax capabilities, pricing and customer service. Many described it as dishonest and complained especially that they were oversold on its capabilities and that the salespeople used pushy tactics to try and upsell them. Other complaints of the system included making errors, overpaying employees or even miscalculating taxes resulting in serious penalties. Current and former clients greatly disliked the service. The UI was the most positively reviewed element of the platform with around 80% expressing satisfaction with the design and navigation. Around 50% were happy with the pricing structure and a minority of around 30% of users said they had positive experiences with some select customer service members. This disparity in experiences may be in part to the high turnover rate in representatives which is mentioned many times during the reviews. This solution could be appropriate for small and medium-sized businesses. It supports larger enterprises, but buyers should make sure it has the necessary functionality before purchasing.

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Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.

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Square Payroll is an online payment, time and attendance and POS system. Users like it best because it’s easy to use with an intuitive design that can be adopted quickly. They felt the pricing was fair and were especially pleased with its efficient processing of payment. Many users said they’d recommend it to other businesses similar to their own and were happy with its ability to create and file sales, quarterly and new hire reports. Lastly, they were pleased with its features, specifically its easy sign-in, reporting, time tracking and tax calculating. On the con side, customization options were minimal as it’s a reasonably straightforward system. Many companies that use the solution are restaurants that either want to give employees discounts on food or pay with money from their upcoming paycheck. They were displeased with its inability to allow this. Overall, this solution is excellent for small businesses, especially retail and food service. Larger companies should look elsewhere.

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APS Payroll provides easy-to-use HR management tools and exceptional payroll tracking. Other notable features include workflow management to ease manual tasks, intuitive technology and stellar customer support. Users dislike its restricted mobile app functionality, lack of customization and reporting options, however. The system is a good fit for SMBs that are trying to organize and create workflows, as well as looking for core HR functionality in a unified platform.

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TriNet

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