APS Payroll vs Toast Payroll

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Our analysts compared APS Payroll vs Toast Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Toast Payroll Software Tool

Product Basics

Designed to meet the needs of small and medium-sized businesses, APS Payroll is a cloud-based solution for managing human resources. It provides features to help automate and streamline a variety of core HR tasks including processing payroll, tracking time and attendance, hiring the best talent, managing employee benefits, and creating analytic reports based on user data.

Users can access their account from any internet-connected device to conveniently complete tasks. Built with scalability in mind, it’s able to grow with businesses. Additionally, each organization has access to a dedicated support team and account lead that can assist with tech support and field general assistance inquiries.
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Toast Payroll is a cloud-based solution that helps businesses streamline payroll operations and facilitate efficient workforce management. It offers dynamic functionalities like tax compliant updates, employee profiles, time tracking, wage calculations, digital onboarding, automated tip distribution and more.

The product helps users manage workload with the help of timesheets, calculation tools, computation options, regulatory compliance and other business-specific benefits. It offers prompt customer support channels, a self-service platform that helps employees enroll for programs and benefits and real-time information syncs to the company POS to reduce manual operations.
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$250 Monthly
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Tailored to your specific needs
$110 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
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Product Insights

  • Multiple Pay Options: Direct deposit and pay card options available. Partners with major banks, including US Bank, which offers a pay card and allows employees to use a bank card without an account. 
  • Training: Offers recurring and one-time training courses for individuals and groups. Managers receive notifications when users enroll and complete courses to help ensure that all employees are up to date on all training. 
  • Information Filtering: Offers employee search through filters by sorting according to employee name, number, social security number or description. 
  • Consistent Branding: Branded career pages guarantee consistent branding messages to clearly convey company values to potential new employees. Post on popular job boards including LinkedIn, Indeed and Glassdoor. 
  • Interactive Employee Performance Management: Allows managers to set goals for employees and measure them against specific job-related competencies. Employees can access information, complete self-assessments and electronically sign off on reviews. 
  • Easy-to-Use Templates: Prebuilt templates and customizable reporting options help build schedules and provide insight into the workforce. Create electronic versions of any existing forms for easy record-keeping using a PDF builder. 
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  • Time Savings: Automate payroll calculations and tax filings, freeing up valuable hours for your HR team.
  • Accuracy: Minimize errors with precise, automated calculations, reducing the risk of costly mistakes.
  • Compliance: Stay up-to-date with ever-changing labor laws and tax regulations, ensuring your business remains compliant.
  • Employee Self-Service: Empower employees to access their pay stubs, tax forms, and personal information through a user-friendly portal.
  • Integration: Seamlessly connect with other Toast products and third-party applications, creating a unified system for your business operations.
  • Scalability: Easily manage payroll for a growing workforce, whether you have a small team or multiple locations.
  • Cost Efficiency: Reduce administrative overhead and potential penalties from payroll errors, leading to significant cost savings.
  • Data Security: Protect sensitive employee information with robust security measures and encryption protocols.
  • Real-Time Reporting: Access detailed payroll reports and analytics to make informed business decisions quickly.
  • Employee Satisfaction: Improve employee morale by ensuring timely and accurate paychecks, fostering a positive workplace environment.
  • Customizability: Tailor payroll settings to fit the unique needs of your business, from pay schedules to benefit deductions.
  • Support: Benefit from dedicated customer support to resolve any payroll issues promptly and efficiently.
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  • Payroll: Simplifies payroll by reducing errors, avoiding penalties, calculating summary audits and providing a dedicated support team. It also assists in: 
    • Analytics: Creates data-driven decisions about important assets and offers better visualization of payroll metrics. It also offers solutions to questions such as overtime trends on payroll, cost of payroll expense and employee compensation trends. 
    • Compliance: Offers guided tax compliance with a defined process for tax management, payroll tax filings and payments. Also assists payroll process and tax compliance in 411 jurisdictions, in all 50 states. 
  • Self-Service: Provides separate portals for employees and system administrators, with different levels of access and dashboard capabilities based on designation. 
  • Benefits Administration: Tracks and manages all benefits plan types, including medical, dental, life insurance and disability plans. Automatically assigns deduction amounts via mass update during open enrollment. 
  • Multiple Carrier Compatibility: Compatible with all types of benefits providers and ensures coverage under any plan. Automatically sends relevant paperwork and ensures compliance with organizational requirements to guarantee coverage. 
  • Integration: Integrates with more than 100 third-party applications to create a more robust suite for businesses with additional needs that aren’t met by the system. Noteworthy integrations include Xero and Sage Intacct. 
  • Schedule Creation: Allows seamless creation of schedules based on a variety of factors including department, break times, length of time and much more. Employees can be added directly to the template and schedules without the need for recreation again in the future. 
  • Reporting: Organizes data metrics and provides insights into workforce efficiency via more than 80 prebuilt reports. Build reports based on factors such as income, employee demographics, custom options or a combination, and specify whether the reports are public or private. 
  • Affordable Care Act (ACA) Reports: Create and file 1094-C and 1095-C forms with a guided interface. The system automatically checks for discrepancies before filing the forms with the IRS. 
  • Time Management: Efficiently records and tracks HR and payroll processes. Calculates labor expenses, minimizes compliance risks and reports time through various channels such as mobile, kiosk, biometric and online. 
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  • POS integration: Sync employee data to the POS system and automate data entry. Check employee timesheets, track employee hours, record tips, monitor wages, onboard new employees and more without manual hassles. 
  • Law-Compliant Operations: Manage job rates, conform to new labor laws, handle payroll taxes and comply with state and federal laws. Meet minimum wage requirements using business protection tools to minimize non-compliance risks. Comply with state and national labor laws using robust tools and HR modules. 
  • Labor Management: Track work hours and add new time entries to manage employee activity. Review breaks, approve timesheets, calculate overtime and record paid leaves with the help of accurate time tracking tools. View open shifts and make accurate payments on a coherent platform. 
  • Online Functionalities: Create employee schedules, access in-depth reports for crucial business insights, manage enrolments and offer plans, simplify HR operations and more on a centralized, time-efficient payroll system. 
  • Self-Service: Allow employees to view and manage benefit plans, make changes, report payroll deductions and more with self-service options. 
  • Reporting: Review team performance, see top-performing employees, identify loopholes, optimize business operations and more using informative reports based on real-time data. Create customized reports and analyze employee performance, HR processes and business finances. 
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Product Ranking

#14

among all
Payroll Software

#135

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

APS Payroll
Toast Payroll
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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 52 100 50 56 81 91 92 95 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1249 reviews
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92%
of users recommend this product

APS Payroll has a 'excellent' User Satisfaction Rating of 92% when considering 1249 user reviews from 4 recognized software review sites.

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5.0 (11)
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4.6 (577)
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4.6 (610)
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4.4 (51)
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Awards

APS Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: Of users who mentioned the platform’s usability, 85% suggested it’s user-friendly and has an intuitive interface.
Payroll Tracking: The software offers seamless workday tracking and updates irrespective of employee location, according to 84% of reviews on this feature.
Support Team: Customer service is helpful and informative in resolving technical issues, as reviewed by 76% of users mentioning it.
Workflow Automation: Of reviews about workflows, 88% suggested it reduces the need for manual entries by organizing and automating tasks.
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Seamless Integration: Toast Payroll is tightly integrated with the Toast POS system, as well as scheduling software and tip management tools. This is particularly beneficial for restaurants already using the Toast ecosystem, as it streamlines operations and reduces the need for separate systems.
Automated Payroll: The software offers automation features that save time and reduce errors. For example, employee punches from the POS system can be synced directly to payroll, automating the process of calculating hours worked.
User-Friendly Design: Toast Payroll is designed with a user-friendly interface that is generally easy to navigate. The platform also offers ample training resources, making it easier for new users to get up to speed.
Restaurant-Specific Tools: Toast Payroll includes features specifically designed for the restaurant industry, such as tip management and scheduling tools. These features cater to the unique needs of restaurants, simplifying processes like tip allocation and shift management.
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Not Cost-Effective: The platform is a bit on the pricey side, according to 76% of users who reviewed cost.
Restricted Reporting: The system has limited report usage and exporting, as noted by 60% of users referencing this feature.
Unstable Mobile App: The mobile app’s functionality isn’t user-friendly and creates problems when processing payroll, according to 80% of users who reviewed it.
Limited Customization: Of users who mention customization, 60% stated that some commonly used features such as performance review aren’t customizable.
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High Cost: Toast Payroll's subscription fees are higher than many other payroll software options, and the lack of a free trial makes it difficult to assess its value before committing.
Customer Service Issues: Users frequently report long wait times and unhelpful interactions with Toast Payroll's customer support team, making it difficult to resolve issues promptly.
Compliance Concerns: Some users have reported that Toast Payroll's software does not comply with specific state payroll regulations, potentially leading to legal and financial headaches.
Technical Glitches: Users have encountered technical problems with Toast Payroll, including issues with tip management, payroll syncing, and inaccurate reports, which can disrupt operations and create extra work.
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APS Payroll provides easy-to-use HR management tools and exceptional payroll tracking. Other notable features include workflow management to ease manual tasks, intuitive technology and stellar customer support. Users dislike its restricted mobile app functionality, lack of customization and reporting options, however. The system is a good fit for SMBs that are trying to organize and create workflows, as well as looking for core HR functionality in a unified platform.

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Is Toast Payroll the best thing since sliced bread, or does it leave a bad taste in your mouth? User reviews over the last year present a mixed bag. While Toast Payroll shines in its seamless integration with Toast POS, simplifying tasks like syncing employee punches and managing time off, it's not without its pitfalls. Users praise its user-friendly interface and efficiency, particularly those already familiar with Toast POS. This integration is a key differentiator, as one user notes, "I love that in this one app I can do everything that I need to do for human resources." However, several users report compliance issues, especially with California law, and hiccups with W2 processing. Customer service, unfortunately, emerges as a sore point. Unlike the integrated experience with Toast POS, support for Toast Payroll is handled separately, often leading to confusion and delays. One user laments, "Our service hasn't been great from their side....we wait longer than expected on items to happen or to even hear back from team members on certain things." Additionally, discrepancies between Toast POS and Toast Payroll, while seemingly counterintuitive given their close relationship, require meticulous attention to detail. Overall, Toast Payroll is a good fit for businesses already entrenched in the Toast ecosystem, especially those prioritizing ease of use and streamlined operations. However, businesses with intricate payroll needs or those operating in regions with stringent compliance regulations might find Toast Payroll's shortcomings difficult to swallow. For those businesses, exploring alternative solutions might be the best recipe for success.

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