Our analysts compared ADP Workforce Now vs QuickBooks Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.
It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.
It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.
It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.
According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.
Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.
among all Payroll Software
ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.
QuickBooks Payroll has a 'great' User Satisfaction Rating of 89% when considering 626 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for Payroll and Tax Management.
SelectHub research analysts have evaluated QuickBooks Payroll and concluded it earns best-in-class honors for Mobile Capabilities.
ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.
Quickbooks Payroll is part of the Intuit suite of programs. Commenters felt it was easy to use, train and adopt with a simple interface that worked well. They found it affordable and found the integrations of time tracking with employee salaries made running payroll a quick process. Commenters said it was reasonably priced and the features worked well. The most popular functionality included automation, tax calculations and filing, and its ability to centralize and organize data. The largest complaint by far was that this program isn’t complex enough for larger organizations. Reviewers recommended only using it for small organizations. Reactions to customer service were very mixed. Reviewers who were satisfied said the support workers got back to them quickly, were friendly, helpful and called back promptly. Other users had adverse reactions say the staff was incompetent, complaining that there was only chat support and complained of always getting different answers. While most were pleased with the price, some reported getting overcharged and said it was difficult to cancel with charges showing up well after they’d terminated the service. Quickbooks Payroll is a good choice for small and medium-sized businesses. Be sure to understand what functionality comes with which pricing plan before purchasing.
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