ADP RUN vs Payroll4Free

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Our analysts compared ADP RUN vs Payroll4Free based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Payroll4Free Software Tool

Product Basics

Like a classic rom-com montage, running a small business means trying on a lot of hats. Processing payroll alone is a complex, time-consuming task. That's where ADP RUN comes in—it's a cloud-based payroll service specifically for small businesses, keeping your payroll processing and HR management out of the horror genre.

When you need to complete multiple tasks without the manpower of larger corporations, ADP RUN (also known as RUN POWERED by ADP) helps you do the job(s).

Here's how:

  • Automating the entire payroll process (including recurring payroll with RUN & DONE).
  • Calculating deductions and withholdings.
  • Self-onboarding employees.
  • Detecting payroll errors.
  • Working on the go with the mobile app.

ADP RUN at a Glance

Price

Starting from $79 monthly (additional $4 per employee).

Deployment Method

Cloud-based.

Business Size

Most suitable for small businesses.

Popular Integrations

QuickBooks, Xero, Tsheets, When I Work, ZipRecruiter.

Customer Service Availability

Live chat agents are available Monday through Friday, 7:30 a.m. to 10:00 p.m. ET. A.V.A. (virtual assistant) is available 24/7.


User Experience

Nearly 90% of users recommend it.

Training

Documentation, videos, live online, webinars and demos.

Mobile App

Yes, 4.9 review score according to Google Play.


Let’s be honest: not everyone is a fast learner. Whether it’s your first time or your hundredth, ADP RUN has step-by-step screens and quick tips for completing tasks.

There’s direct deposit for paying your employees and additional options like Wisely Direct (an ADP-exclusive debit card) and ADPCheck.

Manage everything from your personalized dashboard, including upcoming payrolls, to-dos, payroll history and quick access to all RUN features.

Run powered by ADP is under the ADP umbrella, which earns recognition on our top ten list of the best HR software. Additionally, ADP Workforce Now is in the top five for applicant tracking and recruiting, compensation management, employee self service, and learning management.

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Payroll4Free offers online payroll services and professional support to small businesses. It is easy-to-use, secure and was built to handle both simple and complex payroll requirements. It tackles all payroll matters for businesses, including direct deposits, employee and contractor payments and tax form calculations.

Its basic features are available free of charge for small businesses with less than 25 employees. It helps businesses pay employees via paper check, direct deposit or a combination of both. Companies can use it to make payments to contractors and file year-end taxes. It also calculates federal, state and local taxes and grants access to filled out tax forms.

It offers an employee portal that helps staff members edit or access their personal information from anywhere. It can be used to generate reports that offer insight into a company’s taxes, earnings, benefits and more.
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$79 Monthly
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Tailored to your specific needs
$35 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
Webinars
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Videos
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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Ensure Compliance: Plan for tax season (it’s never too early and let's be honest, everyone dreads it). ADP RUN handles filing and paying your company’s taxes.
  • Manage Overtime: Stay on top of overtime by managing schedules and checking worker classifications. The system comes with support for state unemployment insurance and garnishments.
  • Save Time: Automate payroll and onboarding tasks, kick off off-cycle payrolls, and streamline data entry with convenient worksheets. You can also adjust or correct past payments within the current quarter. The payroll dashboard provides a clear view of all ongoing and past payrolls, with relevant codes highlighted, and shows both in-progress and recently approved payrolls to keep everything organized.
  • Create an Employee Handbook: Keep employees informed about compliance issues and company standards with built-in tools for creating and maintaining employee handbooks (which are viewable online).
  • Go Digital: Reduce physical paperwork by storing company and employee documents digitally via a document vault, which includes a library of templates with best practices.
  • Provide Retirement Planning for Employees: Create retirement plans, including 401(k) and SIMPLE IRA.
  • Offer Employee Self-Service: Let employees access information, from benefits and retirement details to weekly pay stubs.
  • Receive HR Support: Integrate with ADP’s HR solution for expert support, toolkits and training, checkups, and legal assistance. Access resources on healthcare compliance, HR documents, state and federal forms, and pages for tracking employee information.
  • Educate Employees: Provide training courses on topics like sales and sexual harassment.
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  • Quick Setup: Businesses opting for Payroll4Free can get it up and running quickly and easily. It comes with a guided, step-by-step account set-up tool for prompt installation. 
  • Easy-to-Use: It is easy to navigate and requires minimal training to get the hang of its offerings. Its interface has a menu bar at the top of the screen and a number of tiles to perform payroll-related functions. Hitting a relevant tile takes users to a grid-style data-entry screen. Administrators can add employees, log their working hours and process payroll on this grid screen. All employee details are visible on the grid screen, and businesses have the option to pay them via checks or direct deposits. 
  • Integrations: Payroll4Free allows its users to export their payroll data to third-party accounting programs like Quickbooks, banks, benefit companies and more. It lets users import employee working hours from a time clock file. 
  • Affordable: It offers free payroll services to businesses with less than 25 employees who are on a tight budget. It simplifies payroll for new companies, and it can also be used by companies with more than 25 employees for a minimal subscription fee. 
  • Friendly Assistance:  It offers additional support from experienced payroll and tax professionals, who can be contacted for payroll-related advice in tricky scenarios. 
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  • Payroll: Check employee hours, adjust details like rates and bonuses, and review the payroll (helping estimate costs for your current pay period). This feature also integrates with general ledgers and exports to Xero and QuickBooks.
  • Insurance: Connects with licensed insurance pros to help pick the right coverage for your business with the ADP Insurance Agency. They've got workers’ comp, auto insurance, BOP, liability insurance and group health insurance. This setup makes it easy to handle premium payments and get certificates of insurance.
  • Mobile Solutions: Securely access the system anytime, anywhere, including clocking in and out with mobile timecards via iOS and Android-ready apps.
  • Hiring and Onboarding: Connect with ZipRecruiter to post jobs, invite candidates, access a resume database and use a wizard to create job descriptions. ADP RUN also includes background check capabilities.
  • Self Onboarding: Let employees fill out paperwork and set up account details, such as direct deposit, before their first day of work.
  • Reporting: View custom reports related to profiles, payroll, PTO and deductions. Arrange report fields with the drag-and-drop functionality and filters help you find what you need faster. Export reports in CSV, PDF or Excel formats.
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  • Pay Employees and Contractors: Payroll4Free lets businesses make payments to contractors and pay salaries to their employees. It gives users the option to clear contractor payments from the new employee setup screen. Businesses can choose to process a 1099 form end at the end of the year for newly hired contractors rather than using a W-2. 
  • Tax Forms and Calculations: It takes care of all tax preparations and filings for businesses. It computes all federal, state and local taxes for its users and provides access to completed tax forms. It also makes all requisite deposits and tax filings, including W-2, at the end of the year. 
  • Paper Checks or Direct Deposits: It facilitates payments to employees and contractors through paper checks or direct deposits. Businesses can also choose to make payments using a combination of both methods according to their convenience. 
  • Employee Portal: Payroll4Free comes with an employee portal that gives staff members access to their personal information online, using any device. Employees have access to previous and current salary slips and year-end tax forms like W-2s. Employees can also edit their personal information, review leave statuses and manage their vacation time and requests. 
  • Track Employee Time-Offs: It gives businesses numerous options to track employee vacations, sick leave and PTO. It calculates the total number of working hours per employee based on their time spent with the company. This data can then be used to compute remuneration and overtime payments, if any. 
  • Detailed Reporting: Payroll4Free offers detailed reporting options to keep businesses updated on their payroll information. It provides detailed reports on earnings, benefits, taxes, accrued time off and a payroll journal. These reports offer deep insights into a company’s performance and help users make smart business decisions. 
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Product Ranking

#1

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#45

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 73 40 0 0 71 41 60 20 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2835 reviews
Fair User Sentiment 9 reviews
90%
of users recommend this product

ADP RUN has a 'excellent' User Satisfaction Rating of 90% when considering 2835 user reviews from 3 recognized software review sites.

64%
of users recommend this product

Payroll4Free has a 'fair' User Satisfaction Rating of 64% when considering 9 user reviews from 1 recognized software review sites.

4.6 (1450)
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4.5 (779)
3.2 (9)
4.3 (606)
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Awards

ADP RUN stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: A whopping 88% of users found the design intuitive and user-friendly, including the mobile app. Specifically, the payroll side is noted for its clear presentation.
Excellent Customer Service: 82% of ADP RUN users praise its customer service, particularly the prompt assistance and effective issue resolution through the 24/7 chat feature.
Efficient Reporting: Users enjoy ADP RUN's reporting for ensuring accurate P&L allocation and payroll tracking. The report generator helps tailor payroll reports for seamless integration with accounting files for a more comprehensive overview.
User-Friendly Payroll Processing: Most users find the payroll feature easy and efficient. They appreciate the quick data entry process and fail-safe questions to prevent errors.
24/7 Customer Service: RUN offers phone and online support to ensure the speedy resolution of issues. In reviews, users say customer service is polite, knowledgeable and effective.
Automated Tax Filing: Companies can leave all their taxes to RUN. They don’t have to worry about filing on time. Instead, they can trust experienced professionals to handle it.
Easy to Use: The platform is easy to navigate and use, with a relatively small learning curve.
Multiple Reports: Built-in reports are easy to generate; you can also “favorite” frequent reports to save time. They’re also convenient to view online and export as a PDF or Excel file.
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Easy to Use: Users praise Payroll4Free for its intuitive design and ease of use, making payroll processing straightforward even for those without prior experience.
Affordable Pricing: Many users appreciate the cost-effectiveness of Payroll4Free, especially smaller businesses or startups with limited budgets.
Reliable Customer Support: Users highlight the responsive and helpful customer support provided by Payroll4Free, ensuring any issues or questions are addressed promptly.
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Limited Timesheets: Some express a desire for a customizable timesheet.
PTO Woes: Users have mixed experiences with ADP RUN's PTO feature. They encounter challenges with managers not receiving timely alerts for PTO requests and being directed to incorrect pages when trying to approve requests. There's a desire for more customization options, particularly in setting PTO features tailored to individual employee needs.
Holiday Time Off: Some users also face difficulties updating company holidays for specific pay classes within the system.
Tax Questions: Some users request additional clarity when setting up earning and deductions tax status in payroll.
Add-Ons Get Expensive: Not all functionalities are available in the main application.
Costly Upgrades: It’s relatively expensive, and upgrading from one tier to the next isn’t always seamless. It’s not the most affordable for companies with many pay cycles per month. Other payroll options offer similar functions and cost less.
Difficult/Limited Functionality: Some issues include: Users can’t edit payroll after submission. No feature for escalating to supervisors. Hard to remove workers hired to cover during vacations. No unlimited payroll runs. No option to create multiple paychecks for one person during the pay cycle.
Implementation Miscommunication: Some reviewers have reported poor communication when working through implementation issues. However, some say that after setup, it’s easy to use, and potential hurdles are worth the trouble.
Slow Phone Customer Service: Customer service is ultimately helpful, but many users get frustrated by long wait times to speak with a rep. After all, any issue regarding money may be a serious one.
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Limited Customer Support: Users have reported difficulties reaching customer support and receiving timely assistance when encountering issues.
Occasional System Glitches: Some users have experienced occasional system errors or glitches that disrupt their payroll processing.
Basic Feature Set: Payroll4Free is generally considered suitable for businesses with straightforward payroll needs, as it may lack some advanced features found in other payroll software.
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RUN powered by ADP is a popular payroll and HR solution for a range of small businesses, including startups and newer companies needing robust payroll and HR tools (without extensive expertise).Its efficient tools for managing employee records, benefits and compliance help these professionals minimize manual effort. Payroll specialists and accountants or bookkeepers also benefit from ADP RUN's automation and error detection.The main menu and search bar (with shortcuts for common tasks under it) made it easy to find what I was looking for without an annoying amount of redirects or feeling like a game of Where’s Waldo. It’s simple and uncomplicated to view your paystub and when payday is.For admins, the payroll feature seems straightforward. View your pay period, use “Calculate Paycheck” and check dates. Get an overview of payroll either for all employees or sort by things like last name. When you log in and get to the main page, there’s also a convenient reminder(s) section called “Top To-Dos.”For famous document misplacers, there’s a document vault that keeps important info secure and accessible.Onboard fully from your phone, including setting up direct deposit and tax withholdings without waiting for HR to show you how. For me, working remotely makes mobile access a must-have, and ADP RUN checks that box with mobile clocking in and out, viewing company policies, PTO, and pay info. Admins can also fully get payroll done on their phones.If anything seems off, payroll error detection activates a pop-up box asking, “Does this look right?” and gives a brief explanation of potential issues; from there, admins select “Ignore issues” or “Go back and fix.”Run a single report or select a popular report option. View payroll details, liabilities and summaries. Choose your date range and download the report from there (on the app or desktop).Recent reviews cite long wait times over the phone for customer service. When I called the general line, I shared my details and got a specific number to dial. I would prefer direct transfers over calling separate numbers, although this might change once you have a designated contact.Lastly, I've noticed that the cost is higher compared to competitors like Paychex or Workday. Purchasing add-on features “a la carte” affects the cost, which may be frustrating to some users who need more in-depth functionality on a smaller budget.The RUN Powered by ADP® Mobile Payroll app is a free download for mobile devices. With the app, you can complete payroll processing, view reports like payroll liability and access or update employee 1099 info. Additional mobile app features vary depending on Apple or Android devices, such as a chat feature for Androids and pay rate changes on Apple devices.Overall, RUN Powered by ADP is a comprehensive payroll solution for small businesses. Its intuitive design is great for users with little to no experience in most cases. It might be pricier than some alternatives, but most users find the added cost valid, considering its user-friendly interface, payroll automation and mobile app features.

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Is Payroll4Free truly free, or is there a hidden cost? User reviews from the past year suggest Payroll4Free delivers on its promise of a free and easy-to-use payroll solution, particularly for small businesses with 25 or fewer employees. Users praise its intuitive interface, highlighting the guided account setup wizard and straightforward navigation. They appreciate the software's ability to handle both employee and contractor payments, simplifying the payment process. The automatic tax calculations are a major plus, easing the burden of payroll tax compliance. Some users even compared their manual calculations to Payroll4Free's reports, finding them to be spot-on. However, the "free" aspect comes with caveats. The software is ad-supported, which some users find intrusive. While the free version allows for 12 pay runs per year, exceeding this limit requires an upgrade. Additional fees apply for features like direct deposit, contractor payments, and multi-state employee payments. Users also point out limitations in functionality, noting that Payroll4Free is best suited for basic payroll needs. Larger companies or those requiring advanced features like robust reporting, automation, and analytics might find Payroll4Free lacking. Alternatives like OnPay, with its base price of $40 per month plus $6 per employee, offer more comprehensive features. In conclusion, Payroll4Free is a viable option for startups and small businesses with limited budgets and straightforward payroll requirements. Its ease of use, free basic features, and accurate tax calculations make it an attractive choice for those seeking a no-frills payroll solution. However, businesses with more complex needs or a larger workforce might find themselves outgrowing Payroll4Free's capabilities and needing to consider paid alternatives.

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