Top Veribook Alternatives & Competitors For 2024

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Looking for alternatives to Veribook? Many users crave user-friendly and feature-rich solutions for tasks like Schedule Management, Patient Engagement, and Document Management. Leveraging crowdsourced data from over 1,000 real Patient Scheduling Software selection projects based on 400+ capabilities, we present a comparison of Veribook to leading industry alternatives like Appointy, Setmore, QGenda, and Tebra Engage.

QGenda Software Tool

Product Basics

Veribook is a cloud-hosted appointment scheduling solution that streamlines customer communications, booking processes, online payments, bookings and more. Businesses can manage teams across time zones and display real-time availability to receive and manage online client appointments. Administrators can restrict employee access to view schedules, bookings, registrations and messages on a centralized dashboard.

Designed for SMEs and startups, it provides resource scheduling, appointment reminders, automated scheduling, class scheduling and no-show tracking in one place. Businesses can receive client payments online and send automatic appointment confirmations or reminders to customers, preventing no-shows. It allows for the creation of customizable booking pages or forms to schedule individuals or groups as per organizational needs. It synchronizes data with Microsoft Outlook and Google calendars making it easy to delegate to staff.
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Appointy is a cloud-based platform that helps businesses manage their appointment and scheduling operations by setting several services, work schedules and individual staff/resource calendars.

Suitable for businesses of all types and sizes, it improves visibility and boosts revenue by enabling online booking and payment. With end-to-end booking, appointments and reservations, it ensures maximum productivity and occupancy rates and minimizes administrative labor.
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Setmore is a cloud-based solution that helps businesses set up appointments and communicate with clients and staff. It also facilitates booking through several online channels and digital payments for smoother operations.

With a comprehensive set of inclusions and robust customer support, it offers a seamless user experience to make the booking process easier. Specifically built for solopreneurs, non-profit organizations and small- to mid-sized businesses, it saves time and accelerates growth.
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QGenda is a cloud-based, automated physician scheduling software. It has a rules-based scheduling style that aims to provide transparency and optimize the scheduling process. It includes automated scheduling, requesting and swapping capabilities, a designated customer success consultant, and much more.

Additional functionalities include automated time and attendance, payroll integration, and centralized quick links and landing pages. It offers specialty-specific schedules and serves many types of medical facilities, from private groups to large health systems.
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Tebra Engage (formerly Kareo Engage) is designed for medical organizations, specifically independent practices. It includes a comprehensive dashboard, calendar, patient portal, telehealth capabilities and more.

Medical practices use it to increase productivity and provide greater care to patients. It’s used to streamline daily operations, allowing physicians to spend more time focusing on patients. It helps health organizations increase their revenue and treat more patients without sacrificing quality care.

Pros
  • Easy to use interface
  • Streamlines communication
  • Enhances patient engagement
  • Improves appointment adherence
  • Boosts patient satisfaction
Cons
  • Limited customization options
  • Can be buggy at times
  • Lacks some advanced features
  • Integrations could be improved
  • Support can be slow to respond
read more...
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$14.99
$19.98
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Android
Chromebook
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Chromebook
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Chromebook
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Chromebook
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Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#38

among all
Patient Scheduling Software

#29

among all
Patient Scheduling Software

#35

among all
Patient Scheduling Software

#3

among all
Patient Scheduling Software

#26

among all
Patient Scheduling Software

Find out who the leaders are

Analyst Rating Summary

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90
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88
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100
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100
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Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement
Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement
Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement
Compliances
Dashboard and Reporting
Document Management
Mobile Capabilities
Patient Engagement
Dashboard and Reporting
Document Management
Patient Engagement
Mobile Capabilities
Compliances

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Veribook
Appointy
Setmore
QGenda
Tebra Engage
+ Add Product + Add Product
Compliances Dashboard and Reporting Document Management Mobile Capabilities Patient Engagement Platform and Security Capabilities Schedule Management Telehealth 88 100 100 98 100 84 87 86 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 93 reviews
Excellent User Sentiment 564 reviews
Excellent User Sentiment 1855 reviews
Good User Sentiment 30 reviews
Great User Sentiment 636 reviews
96%
of users recommend this product

Veribook has a 'excellent' User Satisfaction Rating of 96% when considering 93 user reviews from 2 recognized software review sites.

92%
of users recommend this product

Appointy has a 'excellent' User Satisfaction Rating of 92% when considering 564 user reviews from 5 recognized software review sites.

93%
of users recommend this product

Setmore has a 'excellent' User Satisfaction Rating of 93% when considering 1855 user reviews from 5 recognized software review sites.

75%
of users recommend this product

QGenda has a 'good' User Satisfaction Rating of 75% when considering 30 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Tebra Engage has a 'great' User Satisfaction Rating of 80% when considering 636 user reviews from 2 recognized software review sites.

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5.0 (7)
4.3 (14)
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4.7 (19)
4.2 (34)
4.3 (17)
4.1 (101)
4.83 (47)
4.6 (265)
4.65 (917)
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4.8 (46)
4.6 (272)
4.7 (881)
3.0 (13)
4.0 (535)
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5.0 (1)
4.7 (9)
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Awards

User Favorite Award
User Favorite Award
User Favorite Award
we're gathering data
Analysts' Pick Award
Dashboard and Reporting Award
Patient Engagement Award
Telehealth Award

Synopsis of User Ratings and Reviews

Functionality: The system streamlines complex schedules and organizes bookings for users and customers. It offers a clean format that displays available booking slots without the need to fill unnecessary fields and steps to cancel them, as noted 85% of the users who mentioned the product’s functionality.
Flexible Appointments: Nearly 79% of reviewers who talked about appointment flexibility said that the product helps them plan their schedules better by displaying alternate or next available slots for bookings. Clients can easily cancel bookings by clicking on the link sent with the confirmation and reminder emails.
Customizations: The system offers robust tools to customize booking pages, personalize booking forms by inserting questions of one’s choice and add branding, said approximately 82% of the users who talked about customizations.
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User Friendly: The system is easy to use and navigate, as noted by approximately 75% of users who mentioned the platform’s user-friendliness.
Functionality: About 85% of users who talked about its functionality said that the system features a robust set of tools.
Support: Almost all reviewers praised the customer support team for their patience and responsiveness.
Integrations: Available integrations with multiple apps add value to the product, as reported by 75% of users who mentioned integrations.
Customization: It can be configured to fit unique business requirements, according to about 67% of reviewers who discussed customization.
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Ease of Use: Approximately 93% of users noted that the platform is easy to set up, use and navigate, with an intuitive design.
Customer Service: Customer service is prompt and knowledgeable, as noted by all reviewers who mentioned support.
Integration: It offers a fair amount of integrations, syncing with a number of apps to provide a better user experience, according to about 85% of users who reviewed connectivity.
Cost: The solution has a free version, and paid versions are affordable, according to 80% of users who talked about cost.
Booking: About 60% of users who mentioned booking said that it's effective and easy to use.
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Easy Scheduling: Users appreciate the intuitive interface, making it simple to schedule appointments and manage patient flow. For example, one user mentioned that they were able to quickly set up a new patient appointment within minutes.
Streamlined Communication: QGenda facilitates seamless communication between staff and patients, reducing confusion and missed appointments. For instance, one user highlighted the ease of sending appointment reminders to patients, minimizing no-shows.
Comprehensive Reporting: The platform provides detailed reports on scheduling trends and performance, allowing clinics to identify areas for improvement. For example, one user mentioned using the reports to analyze appointment wait times and optimize scheduling efficiency.
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Simple and intuitive: Easy for patients of all ages and technical abilities to navigate and use.
Centralized communication: Streamlines communication with providers through secure messaging, appointment scheduling, and updates.
Personalized care plans: Providers can create and track personalized care plans with reminders and educational resources, leading to better adherence and outcomes.
24/7 access to records: Patients can access their medical records, lab results, and appointments anytime, anywhere, from the portal or mobile app.
Empowered patients: Patients feel more informed and involved in their care, leading to increased satisfaction and loyalty.
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UI: The system’s UI is dated and doesn’t offer a smooth navigation experience, noted nearly 75% of reviewers who talked about cost.
Glitches: Nearly 78% of the users who mentioned glitches said that the system is prone to glitches when booking or canceling appointments.
Mobile App: The product doesn’t offer a mobile application to make bookings easily on mobiles and tablets, noted approximately 81% of reviewers who mentioned customizations.
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Cost: About 67% of users who mentioned cost said that certain features are expensive.
Performance: Although only mentioned by a few reviewers, the software experiences occasional glitches.
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Customization: About 64% of users who talked about customization said that it offers limited customization options.
Performance: Though only mentioned in a few reviews, 66% of them said that the platform experiences occasional glitches.
Functionality: Approximately 51% of reviewers who spoke about functionality mentioned its limitations in a few cases.
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Limited Customization: Some users have found the scheduling interface to be inflexible, making it difficult to tailor the system to their specific needs. For example, they may not be able to easily create custom appointment types or adjust the scheduling grid to fit their workflow.
Steep Learning Curve: The software can be complex to learn, requiring significant training time for new users. This can be a challenge for busy practices that need staff to be up and running quickly.
Technical Glitches: Some users have reported experiencing occasional technical issues, such as slow loading times or system crashes. These glitches can disrupt workflow and lead to frustration.
Limited Reporting Capabilities: The reporting features may not be comprehensive enough for some practices, making it difficult to track key metrics and identify areas for improvement.
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Limited flexibility: Difficulty customizing the platform to specific workflows or branding.
Occasional bugs: Users report occasional technical issues and bugs that can disrupt workflow.
Missing features: Lacks some advanced features compared to competitors, like population health management tools.
Integration hurdles: Integrating Tebra Engage with existing EHR systems can be complex and time-consuming.
Slow support: Users sometimes experience delays in receiving support from the Tebra Engage team.
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Veribook streamlines bookings, simplifies scheduling appointments and drastically reduces manual tasks like managing phone bookings with automating processes. It offers capabilities to customize booking pages and forms and sends appointment cancellation links along with booking confirmations. For customers, it displays available appointment slots and alternate dates and time to schedule bookings. Its user-friendly format lays out information in a manner that can be easily understood, resulting in significantly fewer errors. However, the system is glitch-prone while canceling appointments, offers a dated interface with limited pop-ups, doesn’t come with a mobile application and isn’t visually appealing. Administrators glance at all upcoming bookings in a day, and customer support is sluggish.

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Appointy is a flexible solution that helps businesses streamline their daily tasks. It offers robust tools for scheduling and setting reminders. Users found its interface aesthetically pleasing. It provides users a fair extent of control with its robust set of customizable features, such as google booking, attendance tracking, group and class scheduling. Users found its mobile app intuitive as well. While some reviewers found the platform easy to learn, others experienced some difficulty in learning. Features such as adding staff logins are available only for the more expensive plans. A few users complained about rare performance issues. Although, customer service is responsive 24/7 and resolves any issues faced by customers.

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Setmore is an intuitive scheduling solution that helps facilitate online bookings easily. It helps keep an accessible record of customer history. It’s easily embeddable, with a simple and intuitive design. Reviewers said that it improves collaboration by including others in the calendar, and staff can have their separate calendars as well. Users liked features like tracking billing, recurring appointments and the administration dashboard. The platform makes it easy for clients to cancel bookings. Although, some reviewers found that certain features have limited options, which limits scheduling and booking capabilities. It doesn’t report when clients are unable to book when bookings are overflowing. Appointment notes can’t be made private. However, the customer service is very prompt, helping customers with any issues they might have.

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QGenda is a popular choice for healthcare providers looking to streamline their scheduling processes. Users praise its ability to optimize staffing, prevent scheduling errors, and improve communication. The software's integration with various platforms, including EMR systems and payroll, is a major selling point. QGenda's user-friendly interface allows for quick schedule creation and approval of shift changes, saving time and reducing administrative burdens. However, some users have expressed concerns about the platform's pricing, which can be a barrier for smaller practices. Additionally, while QGenda offers 24/7 customer support, some users have reported inconsistent response times and difficulty reaching a dedicated consultant. QGenda is best suited for larger healthcare organizations with complex scheduling needs. Its robust features and integration capabilities make it ideal for managing multiple providers, locations, and specialties. The software's focus on optimizing staffing and reducing labor expenses is particularly beneficial for organizations with high staff turnover or fluctuating patient volumes. However, smaller practices may find the platform's pricing and complexity to be a deterrent.

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Tebra Engage cuts through the clutter of Patient Engagement platforms with its laser focus on streamlining communication and boosting patient satisfaction. Users rave about its intuitive interface, praising its "drag-and-drop ease" and "learning curve that practically doesn't exist." This simplicity shines when contrasted with "clunky competitors" and "overly complex interfaces" mentioned in several reviews. But Tebra Engage isn't just about ease of use. Its powerful automation features are a game-changer, with one user calling it a "lifesaver for appointment reminders and medication adherence tracking." This frees up staff time for more personalized interactions, a stark contrast to the "robotic, impersonal feel" of other platforms. However, some reviewers mentioned limited reporting capabilities compared to "feature-rich behemoths" in the space. But for many, Tebra Engage's strengths outweigh this. As one user put it, "I'd rather have a platform that's actually used by patients than one with every bell and whistle gathering dust." Ultimately, Tebra Engage stands out for its user-centric approach, prioritizing clear communication and engagement over bells and whistles. In a world of complex healthcare software, its simplicity and focus on patient interaction make it a breath of fresh air, leaving users feeling "empowered" and "truly connected" to their patients.

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