Roboform vs ADSelfService Plus

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Our analysts compared Roboform vs ADSelfService Plus based on data from our 400+ point analysis of Password Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

RoboForm is a comprehensive software solution designed to manage passwords and automate form-filling tasks. It securely stores and organizes passwords, allowing users to log in to websites with a single click. RoboForm is particularly well-suited for individuals and businesses that require robust password management and enhanced security. Its intuitive interface and cross-platform compatibility make it an attractive option for users seeking convenience and efficiency.

Key benefits of RoboForm include its ability to generate strong, unique passwords, thereby enhancing online security. Popular features encompass secure password storage, automatic form filling, and seamless synchronization across multiple devices. Users appreciate its user-friendly design and reliable performance, often highlighting its ease of use and comprehensive security measures.

Pricing for RoboForm varies, typically based on subscription models that may include monthly or annual payments. For precise pricing details tailored to specific needs, users are encouraged to contact SelectHub for a personalized quote.

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ADSelfService Plus is a comprehensive software solution designed to streamline Identity and Access Management tasks. It excels in automating password resets, account unlocks, and self-service updates for user profiles, significantly reducing the workload on IT departments. This tool is particularly well-suited for medium to large enterprises that require robust security measures and efficient user management due to its extensive feature set and scalability.

Key benefits include enhanced security through multi-factor authentication, reduced helpdesk calls, and improved user productivity. Popular features encompass self-service password management, single sign-on, and real-time password synchronization across multiple platforms. Users appreciate its intuitive interface and seamless integration with existing IT infrastructure, which sets it apart from similar products.

Pricing for ADSelfService Plus varies based on the number of users and specific requirements, typically offered on a subscription basis. For precise pricing details, it is advisable to contact SelectHub for a tailored quote.

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$1.99 Monthly, Freemium
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$245 Annually
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Security: RoboForm encrypts your passwords using AES-256 bit encryption, ensuring that your sensitive information remains protected from unauthorized access.
  • Time Savings: Automatically fills in login forms and personal information, reducing the time spent on repetitive tasks and allowing you to focus on more important activities.
  • Cross-Platform Sync: Synchronizes your passwords and data across multiple devices, including smartphones, tablets, and computers, ensuring you have access to your information wherever you go.
  • Improved Password Management: Generates strong, unique passwords for each of your accounts, significantly reducing the risk of password reuse and enhancing overall security.
  • Secure Sharing: Allows you to securely share passwords and other sensitive information with trusted contacts, facilitating collaboration without compromising security.
  • Data Backup: Regularly backs up your password database, ensuring that you can recover your information in case of device loss or failure.
  • Ease of Use: User-friendly interface and intuitive design make it easy for individuals of all technical levels to manage their passwords effectively.
  • Comprehensive Support: Offers extensive customer support, including detailed guides, FAQs, and responsive customer service to assist with any issues or questions.
  • Compliance Assistance: Helps businesses comply with data protection regulations by securely managing and storing sensitive information.
  • Customizable Options: Provides various customization settings, allowing users to tailor the software to their specific needs and preferences.
  • Browser Integration: Seamlessly integrates with major web browsers, enabling quick and easy access to your passwords and autofill features directly from your browser.
  • Offline Access: Allows access to your passwords even without an internet connection, ensuring you can retrieve your information anytime, anywhere.
  • Multi-Factor Authentication: Supports multi-factor authentication, adding an extra layer of security to your accounts and further protecting against unauthorized access.
  • Identity Theft Protection: Reduces the risk of identity theft by securely storing and managing your personal information, preventing unauthorized access and misuse.
  • Family and Business Plans: Offers tailored plans for families and businesses, providing shared access and management features to suit different user needs.
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  • Enhanced Security: By enabling multi-factor authentication (MFA) for self-service password resets, ADSelfService Plus significantly reduces the risk of unauthorized access.
  • Reduced Help Desk Costs: Automating password resets and account unlocks decreases the volume of help desk tickets, saving both time and money.
  • Improved User Productivity: Employees can quickly reset their passwords or unlock their accounts without waiting for IT support, minimizing downtime.
  • Compliance Support: The software helps organizations meet regulatory requirements by providing detailed audit reports and ensuring secure password practices.
  • Customizable User Experience: Organizations can tailor the self-service portal to match their branding and specific user needs, enhancing user adoption and satisfaction.
  • Seamless Integration: ADSelfService Plus integrates with various IT systems and applications, ensuring a cohesive and streamlined identity management process.
  • Enhanced Reporting: Detailed reports and analytics provide insights into password reset trends and user behavior, aiding in strategic decision-making.
  • Scalability: The solution can easily scale to accommodate growing organizations, ensuring consistent performance and reliability.
  • Mobile Accessibility: Users can manage their passwords and accounts from mobile devices, providing flexibility and convenience.
  • Reduced Risk of Account Lockouts: By allowing users to unlock their accounts independently, the software minimizes disruptions caused by account lockouts.
  • Streamlined Onboarding: New employees can set up their accounts and passwords without IT intervention, speeding up the onboarding process.
  • Enhanced User Awareness: Regular notifications and alerts keep users informed about password policies and upcoming expirations, promoting proactive management.
  • Cost-Effective Solution: By reducing the need for manual interventions and improving operational efficiency, ADSelfService Plus offers a cost-effective approach to identity management.
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  • Password Generator: Create strong, unique passwords with customizable criteria to enhance security.
  • Form Filling: Automatically fill in online forms with saved information, reducing manual entry time.
  • Multi-Platform Support: Available on Windows, macOS, iOS, and Android, ensuring seamless access across devices.
  • Browser Integration: Compatible with major browsers like Chrome, Firefox, Safari, and Edge for easy access to passwords.
  • Secure Sharing: Share login credentials securely with trusted contacts without exposing sensitive information.
  • Two-Factor Authentication (2FA): Add an extra layer of security by requiring a second form of verification during login.
  • Emergency Access: Designate trusted contacts who can access your account in case of an emergency.
  • Cloud Backup: Automatically back up your data to the cloud, ensuring you never lose your passwords.
  • Offline Access: Access your passwords even without an internet connection, providing flexibility in various situations.
  • Security Center: Evaluate the strength of your passwords and identify weak or reused passwords for improvement.
  • Bookmark Storage: Save and organize your favorite websites for quick access directly from RoboForm.
  • Identity Management: Store multiple identities and payment information for quick and secure online transactions.
  • Custom Fields: Add custom fields to your entries, allowing for tailored storage of additional information.
  • Import/Export Options: Easily import passwords from other password managers or export your data for backup purposes.
  • 24/7 Customer Support: Access round-the-clock support through various channels, including email and live chat.
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  • Self-Service Password Reset: Allows users to reset their own passwords without IT intervention, reducing helpdesk calls.
  • Account Unlock: Enables users to unlock their own accounts, minimizing downtime and improving productivity.
  • Multi-Factor Authentication (MFA): Provides an additional layer of security by requiring multiple forms of verification during login and password resets.
  • Single Sign-On (SSO): Facilitates seamless access to multiple applications with a single set of credentials, enhancing user convenience.
  • Self-Update of Directory Information: Empowers users to update their personal information in Active Directory, ensuring data accuracy.
  • Mobile App Support: Offers a mobile application for iOS and Android, allowing users to perform self-service tasks on the go.
  • Customizable Password Policies: Enforces complex password policies tailored to organizational requirements, enhancing security.
  • Real-Time Password Synchronization: Synchronizes password changes across multiple systems in real-time, ensuring consistency.
  • Audit Reports: Generates detailed reports on user activities, providing insights into password resets, account unlocks, and more.
  • Notification Alerts: Sends email and SMS notifications for password expiration, account lockout, and other critical events.
  • Integration with ITSM Tools: Integrates with popular IT Service Management tools like ServiceNow and Zendesk, streamlining IT workflows.
  • Customizable User Interface: Allows administrators to tailor the self-service portal to match the organization's branding and user preferences.
  • Delegated Administration: Enables role-based access control, allowing specific administrative tasks to be delegated to non-IT staff.
  • Security Questions and Answers: Implements a security question-based authentication method for password resets, enhancing user verification.
  • Geofencing and IP Restrictions: Restricts access to the self-service portal based on geographic location and IP address, adding an extra layer of security.
  • Compliance Management: Helps organizations comply with regulatory requirements by enforcing password policies and maintaining audit trails.
  • Self-Service Directory Search: Allows users to search for and contact colleagues within the organization, improving internal communication.
  • Browser Extension: Provides a browser extension for quick access to self-service features, enhancing user convenience.
  • Custom Workflows: Supports the creation of custom workflows for password resets and account unlocks, aligning with organizational processes.
  • Language Support: Offers multi-language support, catering to diverse user bases across different regions.
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Product Ranking

#5

among all
Password Management Software

#13

among all
Password Management Software

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User Sentiment Summary

Excellent User Sentiment 1026 reviews
Excellent User Sentiment 106 reviews
92%
of users recommend this product

Roboform has a 'excellent' User Satisfaction Rating of 92% when considering 1026 user reviews from 3 recognized software review sites.

90%
of users recommend this product

ADSelfService Plus has a 'excellent' User Satisfaction Rating of 90% when considering 106 user reviews from 4 recognized software review sites.

4.6 (689)
4.4 (17)
4.6 (313)
4.6 (47)
n/a
4.4 (30)
4.8 (24)
4.5 (12)

Awards

Roboform stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

ADSelfService Plus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Strong Security: RoboForm safeguards your passwords and sensitive data using AES-256 encryption, a highly regarded encryption standard.
Cross-Platform Compatibility: Access your passwords from anywhere, as RoboForm supports Windows, Mac, iOS, Android, and Linux, along with extensions for popular web browsers.
Simple and Efficient: RoboForm simplifies password management with its user-friendly interface and features like one-click logins and automatic form filling, saving you time and effort.
Competitive Pricing: RoboForm offers cost-effective individual and family plans, making it an affordable choice for businesses of all sizes.
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Streamlined Access: ADSelfService Plus offers single sign-on (SSO), enabling users to access multiple applications with a single set of credentials, similar to using a master key for various doors.
Self-Service Password Reset: The software empowers users to reset passwords and unlock accounts without IT help desk intervention, like having a spare key for immediate access.
Enhanced Security: ADSelfService Plus enforces strong password policies and provides multi-factor authentication (MFA), adding extra layers of protection like a security system with motion detectors and alarms.
Reduced IT Overhead: By automating password-related tasks, the software significantly decreases help desk tickets, freeing up IT staff for more strategic initiatives, much like automating a repetitive task to focus on more critical projects.
Improved User Experience: The user-friendly interface and self-service capabilities empower employees to manage their credentials efficiently, leading to increased productivity and reduced frustration, similar to having a well-organized digital workspace.
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Limited Free Version: The free version of RoboForm only supports a single device, making it unsuitable for businesses with employees using multiple devices.
Customer Support Concerns: Some users report slow response times and limited support options, which can be problematic for businesses requiring timely assistance with potential security issues.
Occasional Performance Issues: RoboForm has been known to experience slow response times and errors when handling a large volume of requests, potentially impacting productivity for businesses with many employees relying on the service.
Autofill Inconsistencies: The autofill feature, crucial for business users dealing with numerous forms, can be inconsistent and may not save all form fields or passwords reliably.
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Limited Customization: Users have reported that customizing the software beyond its basic functions can be challenging, especially when it comes to integrating custom attributes from Active Directory for verification purposes.
Performance Issues: Some users have experienced slowness with ADSelfService Plus, particularly during peak usage times when performing actions like password resets or login attempts. This can be frustrating for users who need immediate access.
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Is RoboForm the key to unlocking a stress-free online experience? Recent user reviews suggest that while it might not be the flashiest tool in the shed, it's a reliable workhorse for those who prioritize simplicity and affordability. Users consistently praise RoboForm for its robust security features, particularly its use of AES-256 encryption and zero-knowledge architecture, ensuring that even RoboForm can't access user data. This, coupled with its user-friendly interface, makes it a hit among those seeking a straightforward solution without the bells and whistles of competitors like 1Password or Dashlane. However, the lack of those "bells and whistles" is precisely what holds RoboForm back for some. Users seeking advanced features like encrypted storage or detailed breach monitoring might find RoboForm lacking. The free version, while offering unlimited password storage, is restricted to a single device, a significant limitation in today's multi-device world. While the premium version unlocks these features and is praised for its value at $1.99 per month, some users report occasional hiccups with autofill accuracy and slower customer support responses. In essence, RoboForm is like a trusty old car – it might not have heated seats or a fancy sound system, but it gets you from point A to point B reliably and without breaking the bank. It's best suited for budget-conscious users who prioritize ease of use and strong security over a plethora of advanced features. If you're comfortable with a no-frills approach to password management, RoboForm could be your perfect match.

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Is ADSelfService Plus a plus for businesses, or does it leave users feeling self-served a plate of disappointment? User reviews from the past year reveal a generally positive sentiment towards ADSelfService Plus, praising its effectiveness in simplifying identity and access management. Users particularly appreciate the robust password management features, such as self-service password resets and account unlocks, which one review notes has "effectively reduced up to a third of our most urgent helpdesk issues." This resonates with the software's value proposition of minimizing IT workload by empowering employees to handle routine tasks independently. Furthermore, ADSelfService Plus earns recognition for its multi-factor authentication (MFA) capabilities, including support for biometrics and QR codes, which bolster security by adding an extra layer of protection beyond passwords. The platform's compatibility with various operating systems, including Windows, macOS, Linux, Android, and iOS, is another highlighted strength, making it a versatile solution for diverse IT environments. However, some users point out that the software can occasionally be "a little buggy," requiring administrator intervention to resolve issues like unsuccessful account unlocks. While this feedback highlights areas for improvement, it doesn't overshadow the overall positive sentiment. What sets ADSelfService Plus apart is its integration with other IT tools like SIEM, ITSM, and IAM, creating a more cohesive and secure IT ecosystem. This integration, coupled with features like single sign-on (SSO) for streamlined access to multiple applications, positions ADSelfService Plus as a comprehensive solution that goes beyond basic password management. In conclusion, ADSelfService Plus emerges as a robust and user-friendly solution particularly well-suited for larger businesses seeking to enhance security, streamline IT operations, and empower employees with self-service capabilities. Its comprehensive features, ease of use, and positive user reviews make it a compelling choice for organizations looking to fortify their identity and access management without breaking the bank.

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