Norton Password Manager vs ADSelfService Plus

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Our analysts compared Norton Password Manager vs ADSelfService Plus based on data from our 400+ point analysis of Password Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Norton Password Manager Software Tool

Product Basics

Norton Password Manager is a robust software solution designed to securely store and manage passwords, credit card information, and other sensitive data. It offers features such as automatic password generation, secure autofill, and synchronization across multiple devices, ensuring that users can access their credentials seamlessly and safely. This tool is particularly well-suited for individuals and small businesses that prioritize online security and need a reliable way to manage numerous passwords without compromising safety.

Key benefits include enhanced security through encrypted storage, ease of use with intuitive interfaces, and time-saving capabilities like automatic form filling. Popular features include a password vault, secure notes, and the ability to monitor the dark web for compromised credentials. Users often appreciate its integration with other security products, providing a comprehensive security suite.

Pricing details for Norton Password Manager can vary, and it is recommended to contact SelectHub for a personalized quote based on specific needs. This ensures users receive the most accurate and relevant pricing information for their situation.

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ADSelfService Plus is a comprehensive software solution designed to streamline Identity and Access Management tasks. It excels in automating password resets, account unlocks, and self-service updates for user profiles, significantly reducing the workload on IT departments. This tool is particularly well-suited for medium to large enterprises that require robust security measures and efficient user management due to its extensive feature set and scalability.

Key benefits include enhanced security through multi-factor authentication, reduced helpdesk calls, and improved user productivity. Popular features encompass self-service password management, single sign-on, and real-time password synchronization across multiple platforms. Users appreciate its intuitive interface and seamless integration with existing IT infrastructure, which sets it apart from similar products.

Pricing for ADSelfService Plus varies based on the number of users and specific requirements, typically offered on a subscription basis. For precise pricing details, it is advisable to contact SelectHub for a tailored quote.

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$7.99/User, Monthly, Freemium
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$245 Annually
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhanced Security: Norton Password Manager encrypts your passwords, ensuring they are stored securely and protected from unauthorized access.
  • Time Savings: Automatically fills in login credentials, reducing the time spent manually entering usernames and passwords.
  • Convenience: Synchronizes passwords across multiple devices, allowing seamless access whether you're on your phone, tablet, or computer.
  • Improved Password Hygiene: Generates strong, unique passwords for each account, minimizing the risk of breaches due to reused passwords.
  • Centralized Management: Provides a single, organized repository for all your passwords, making it easier to manage and update them as needed.
  • Secure Sharing: Allows you to securely share passwords with trusted individuals without exposing them to potential interception.
  • Reduced Cognitive Load: Eliminates the need to remember multiple complex passwords, freeing up mental resources for other tasks.
  • Automatic Updates: Keeps your password vault up-to-date with the latest security protocols and features, ensuring ongoing protection.
  • Dark Web Monitoring: Alerts you if your credentials are found on the dark web, enabling you to take immediate action to secure your accounts.
  • Multi-Factor Authentication Support: Enhances account security by supporting multi-factor authentication, adding an extra layer of protection.
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  • Enhanced Security: By enabling multi-factor authentication (MFA) for self-service password resets, ADSelfService Plus significantly reduces the risk of unauthorized access.
  • Reduced Help Desk Costs: Automating password resets and account unlocks decreases the volume of help desk tickets, saving both time and money.
  • Improved User Productivity: Employees can quickly reset their passwords or unlock their accounts without waiting for IT support, minimizing downtime.
  • Compliance Support: The software helps organizations meet regulatory requirements by providing detailed audit reports and ensuring secure password practices.
  • Customizable User Experience: Organizations can tailor the self-service portal to match their branding and specific user needs, enhancing user adoption and satisfaction.
  • Seamless Integration: ADSelfService Plus integrates with various IT systems and applications, ensuring a cohesive and streamlined identity management process.
  • Enhanced Reporting: Detailed reports and analytics provide insights into password reset trends and user behavior, aiding in strategic decision-making.
  • Scalability: The solution can easily scale to accommodate growing organizations, ensuring consistent performance and reliability.
  • Mobile Accessibility: Users can manage their passwords and accounts from mobile devices, providing flexibility and convenience.
  • Reduced Risk of Account Lockouts: By allowing users to unlock their accounts independently, the software minimizes disruptions caused by account lockouts.
  • Streamlined Onboarding: New employees can set up their accounts and passwords without IT intervention, speeding up the onboarding process.
  • Enhanced User Awareness: Regular notifications and alerts keep users informed about password policies and upcoming expirations, promoting proactive management.
  • Cost-Effective Solution: By reducing the need for manual interventions and improving operational efficiency, ADSelfService Plus offers a cost-effective approach to identity management.
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  • Secure Vault: Stores all your passwords and personal information in an encrypted vault, ensuring only you have access.
  • Automatic Password Generator: Creates complex, unique passwords for each of your accounts to enhance security.
  • Cross-Platform Compatibility: Works seamlessly across various devices and operating systems, including Windows, macOS, iOS, and Android.
  • Browser Integration: Integrates with popular web browsers like Chrome, Firefox, and Edge for easy access and autofill capabilities.
  • Secure Sharing: Allows you to securely share passwords and notes with trusted contacts without exposing sensitive information.
  • Auto-Change Password: Automatically updates passwords for supported websites, reducing the risk of compromised accounts.
  • Mobile App: Provides a dedicated mobile application for managing passwords on the go, with features like biometric login for added convenience.
  • Security Dashboard: Offers a comprehensive overview of your password health, including weak, reused, or old passwords that need updating.
  • Two-Factor Authentication (2FA): Supports 2FA for an additional layer of security when accessing your vault.
  • Cloud Backup: Ensures your encrypted vault is backed up to the cloud, allowing for easy recovery in case of device loss or failure.
  • Form Filling: Automatically fills in personal information, such as addresses and payment details, to streamline online transactions.
  • Activity Monitoring: Tracks and logs access to your vault, providing insights into any unauthorized attempts.
  • Customizable Password Policies: Allows you to set specific rules for password creation, such as length and character requirements, to meet your security needs.
  • Emergency Access: Grants trusted contacts access to your vault in case of an emergency, ensuring your important information is always accessible.
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  • Self-Service Password Reset: Allows users to reset their own passwords without IT intervention, reducing helpdesk calls.
  • Account Unlock: Enables users to unlock their own accounts, minimizing downtime and improving productivity.
  • Multi-Factor Authentication (MFA): Provides an additional layer of security by requiring multiple forms of verification during login and password resets.
  • Single Sign-On (SSO): Facilitates seamless access to multiple applications with a single set of credentials, enhancing user convenience.
  • Self-Update of Directory Information: Empowers users to update their personal information in Active Directory, ensuring data accuracy.
  • Mobile App Support: Offers a mobile application for iOS and Android, allowing users to perform self-service tasks on the go.
  • Customizable Password Policies: Enforces complex password policies tailored to organizational requirements, enhancing security.
  • Real-Time Password Synchronization: Synchronizes password changes across multiple systems in real-time, ensuring consistency.
  • Audit Reports: Generates detailed reports on user activities, providing insights into password resets, account unlocks, and more.
  • Notification Alerts: Sends email and SMS notifications for password expiration, account lockout, and other critical events.
  • Integration with ITSM Tools: Integrates with popular IT Service Management tools like ServiceNow and Zendesk, streamlining IT workflows.
  • Customizable User Interface: Allows administrators to tailor the self-service portal to match the organization's branding and user preferences.
  • Delegated Administration: Enables role-based access control, allowing specific administrative tasks to be delegated to non-IT staff.
  • Security Questions and Answers: Implements a security question-based authentication method for password resets, enhancing user verification.
  • Geofencing and IP Restrictions: Restricts access to the self-service portal based on geographic location and IP address, adding an extra layer of security.
  • Compliance Management: Helps organizations comply with regulatory requirements by enforcing password policies and maintaining audit trails.
  • Self-Service Directory Search: Allows users to search for and contact colleagues within the organization, improving internal communication.
  • Browser Extension: Provides a browser extension for quick access to self-service features, enhancing user convenience.
  • Custom Workflows: Supports the creation of custom workflows for password resets and account unlocks, aligning with organizational processes.
  • Language Support: Offers multi-language support, catering to diverse user bases across different regions.
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Product Ranking

#7

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#13

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Password Management Software

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User Sentiment Summary

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Excellent User Sentiment 106 reviews
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90%
of users recommend this product

ADSelfService Plus has a 'excellent' User Satisfaction Rating of 90% when considering 106 user reviews from 4 recognized software review sites.

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4.4 (17)
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4.6 (47)
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4.4 (30)
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4.5 (12)

Awards

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ADSelfService Plus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Free to Use: Norton Password Manager is a free tool, making it a cost-effective choice for businesses.
Strong Security: It employs 256-bit AES encryption and a zero-knowledge policy, ensuring your passwords are safe from unauthorized access.
Unlimited Password Storage: Store an unlimited number of passwords, eliminating concerns about storage limits.
Password Generator: Create strong, unique passwords up to 64 characters long, enhancing online security.
Password Health Checker: Identify weak and duplicate passwords, allowing you to improve overall password hygiene.
Form-Filling Capabilities: Save time and effort by automatically filling in online forms with stored credentials.
Cross-Device Syncing: Access your passwords from multiple devices, including desktops and mobile devices, for seamless workflow.
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Streamlined Access: ADSelfService Plus offers single sign-on (SSO), enabling users to access multiple applications with a single set of credentials, similar to using a master key for various doors.
Self-Service Password Reset: The software empowers users to reset passwords and unlock accounts without IT help desk intervention, like having a spare key for immediate access.
Enhanced Security: ADSelfService Plus enforces strong password policies and provides multi-factor authentication (MFA), adding extra layers of protection like a security system with motion detectors and alarms.
Reduced IT Overhead: By automating password-related tasks, the software significantly decreases help desk tickets, freeing up IT staff for more strategic initiatives, much like automating a repetitive task to focus on more critical projects.
Improved User Experience: The user-friendly interface and self-service capabilities empower employees to manage their credentials efficiently, leading to increased productivity and reduced frustration, similar to having a well-organized digital workspace.
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Limited Features: Norton Password Manager lacks advanced features like password sharing, robust two-factor authentication, and Time-based One-Time Password (TOTP) support, making it unsuitable for businesses with sophisticated security needs.
Compatibility Issues: The software has limited support for certain web browsers, such as Brave, and experiences difficulty importing passwords from various sources, including common CSV files from browsers like Microsoft Edge, potentially hindering efficient onboarding for new users.
Basic Storage Capabilities: Unlike competitors that offer encrypted storage for files and documents, Norton Password Manager solely focuses on password storage, limiting its utility for businesses seeking comprehensive data protection.
Subpar User Support: Users report difficulties with customer support, citing slow response times and a lack of comprehensive solutions, which can be detrimental for businesses requiring timely assistance with potential security issues.
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Limited Customization: Users have reported that customizing the software beyond its basic functions can be challenging, especially when it comes to integrating custom attributes from Active Directory for verification purposes.
Performance Issues: Some users have experienced slowness with ADSelfService Plus, particularly during peak usage times when performing actions like password resets or login attempts. This can be frustrating for users who need immediate access.
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User reviews from the last year suggest that while Norton Password Manager might not be the "Fort Knox" of password managers, it's a pretty solid free option for users with basic needs. Users appreciate its intuitive interface and straightforward setup, making it a breeze to get started. The software also boasts robust security features like 256-bit AES encryption and a zero-knowledge policy, ensuring that your passwords are as safe as can be. The password generator, form-filling capabilities, and automatic password changer are also handy features that users find valuable. However, Norton Password Manager does fall short in some areas. Users have reported occasional compatibility issues with certain websites and browsers. Additionally, it lacks advanced features like password sharing, TOTP authentication, and extensive account recovery options, which are often considered standard in premium password managers like 1Password and Dashlane. Overall, Norton Password Manager is best suited for casual users who prioritize simplicity and ease of use. It's a great option for those who are new to password managers or only require basic password protection. However, users with more advanced needs, such as businesses or those handling highly sensitive information, might find Norton Password Manager's feature set lacking and should consider a more comprehensive, albeit paid, solution.

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Is ADSelfService Plus a plus for businesses, or does it leave users feeling self-served a plate of disappointment? User reviews from the past year reveal a generally positive sentiment towards ADSelfService Plus, praising its effectiveness in simplifying identity and access management. Users particularly appreciate the robust password management features, such as self-service password resets and account unlocks, which one review notes has "effectively reduced up to a third of our most urgent helpdesk issues." This resonates with the software's value proposition of minimizing IT workload by empowering employees to handle routine tasks independently. Furthermore, ADSelfService Plus earns recognition for its multi-factor authentication (MFA) capabilities, including support for biometrics and QR codes, which bolster security by adding an extra layer of protection beyond passwords. The platform's compatibility with various operating systems, including Windows, macOS, Linux, Android, and iOS, is another highlighted strength, making it a versatile solution for diverse IT environments. However, some users point out that the software can occasionally be "a little buggy," requiring administrator intervention to resolve issues like unsuccessful account unlocks. While this feedback highlights areas for improvement, it doesn't overshadow the overall positive sentiment. What sets ADSelfService Plus apart is its integration with other IT tools like SIEM, ITSM, and IAM, creating a more cohesive and secure IT ecosystem. This integration, coupled with features like single sign-on (SSO) for streamlined access to multiple applications, positions ADSelfService Plus as a comprehensive solution that goes beyond basic password management. In conclusion, ADSelfService Plus emerges as a robust and user-friendly solution particularly well-suited for larger businesses seeking to enhance security, streamline IT operations, and empower employees with self-service capabilities. Its comprehensive features, ease of use, and positive user reviews make it a compelling choice for organizations looking to fortify their identity and access management without breaking the bank.

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