Categories:

#32

SINC is ranked #32 in the Service Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

SINC Pricing

Based on our most recent analysis, SINC pricing starts at $25 (Monthly).

Price
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Starting From
$24.99
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

SINC is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SINC:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SINC Benefits and Insights

Why use SINC?

Key differentiators & advantages of SINC

  • Enhance Workflows:  Leverage a project note attribute to facilitate a more seamless workflow. Enable employees to attach text notes and images to individual or team projects and facilitate better business outcomes. 
  • Go Mobile:  Access team scheduling, shift management and staff location tracking services anywhere from any device. 
  • Enable Integration:  Integrate with crucial industry vendors seamlessly, like MYOB, Gusto, XERO and CSI, to streamline payroll and HR processes. 
  • Automate Project Monitoring:  Automatically receive updates about task completion via an organized tracking tool. Monitor job-specific tasks and pinpoint work progress. 
  • Simplify Overtime Calculation:  Seamlessly track each employee’s overtime details and manage the workforce efficiently. 
  • Achieve Transparency: Get detailed information about employee schedules, shifts, task accomplishments and time-off requests. Merge with several other platforms to enhance workforce functioning. 

Industry Expertise

SINC specializes in providing solutions tailored for small to medium-sized businesses operating in sectors such as construction, field service, and any industry that requires efficient workforce management. Its expertise lies in simplifying scheduling, time tracking, and communication between on-site workers and management, making it best suited for businesses looking to streamline operations, enhance productivity, and ensure accurate payroll processing without the need for complex or expensive software systems.

SINC Reviews

Average customer reviews & user sentiment summary for SINC:

User satisfaction level icon: excellent

210 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SINC reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Centralized Hub: Streamlines workforce management by consolidating scheduling, time tracking, and communication tools into one platform, eliminating the need to juggle multiple systems.
  • Automated Scheduling: Simplifies the scheduling process by automating shift assignments based on employee availability, skills, and labor regulations, reducing manual effort and potential errors.
  • Real-Time Visibility: Provides real-time insights into labor costs, employee performance, and schedule adherence, enabling data-driven decision-making and proactive adjustments.
  • Employee Empowerment: Empowers employees with self-service tools to manage their schedules, swap shifts, and request time off, fostering greater autonomy and engagement.
  • Compliance Assurance: Helps ensure compliance with labor laws and regulations by automating time tracking, break management, and overtime calculations, mitigating legal risks.

Cons

  • Limited Functionality: SINC lacks some core features that are essential for many businesses, such as the ability to track employee time off, manage schedules, and generate reports. This can make it difficult to get a complete picture of employee productivity and can lead to compliance issues.
  • Usability Issues: Some users find the SINC interface to be clunky and difficult to use. This can lead to frustration and can make it difficult to get the most out of the software. The mobile app also has limitations, making it challenging for employees to access information or complete tasks on the go.
  • Customer Support: There have been reports of slow or unhelpful customer support from SINC. This can be a major problem for businesses that rely on the software to manage their workforce.

Researcher's Summary:

Let's sync up on what users are saying about SINC.

SINC receives praise for its user-friendly interface and intuitive design, making it easy for employees to clock in and out, request time off, and view their schedules. Its scheduling features are also a hit, allowing managers to create and modify schedules with ease, ensuring proper staff coverage. The mobile app is particularly popular, providing employees with convenient access to their schedules and time-off requests. However, some users report occasional glitches and syncing issues with the mobile app, as well as limitations in reporting and analytics capabilities.

Compared to competitors like Deputy and When I Work, SINC stands out for its affordability and ease of use, making it a great option for small and medium-sized businesses. Its scheduling features are on par with competitors, but its reporting and analytics capabilities may not be as robust.

SINC appears to be best suited for small to medium-sized businesses in industries such as retail, hospitality, and healthcare that require basic workforce management functionalities like scheduling and time tracking. Larger businesses or those with more complex needs may require a more comprehensive solution.

Key Features

  • Scheduling: Produce employee schedules by incorporating automated regulations. Assign employees to particular jobs from any device. 
  • Reports: Deliver job reports useful for employee performance, future business strategies and operations. 
  • Analytics: Gain complete insight into metrics like hours worked, productivity, time-off details via in-depth information and tabular datasets. Understand employee performance and business units better with comprehensive data. 
  • Tracking: Monitor time spent on tasks to offer compliant scheduling. Generate projections based on hours worked. 
  • Live Staff Location: View an employee’s current location directly from any device through a sophisticated location tracking tool. 
  • Generate Payroll Data: Supply real-time, detailed payroll data to evaluate job costs and pay periods and estimate gross payroll values. 
  • OSHA Safety Signs: Meet safety requirements and protect staff from job-related safety or health hazards with a free DIY safety system toolkit to maintain OSHA compliance. Review laws to combat loopholes in workplace safety compliances. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Adding an employee is difficult. 
  •  Doesn’t provide time format synchronization for payroll. 
  •  Sending multiple scheduling invites requires navigating through several steps. 

Suite Support

mail_outlineEmail: Live chat option on the vendor’s website.
phonePhone: Not mentioned.
schoolTraining: Access self-help guides on the vendor’s site.
local_offerTickets: Not mentioned.
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