Logiwa Reviews & Pricing

by Logiwa | Founded 2004, Chicago, IL

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Overview Pricing Benefits Reviews Features

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What is Logiwa?

Industry Specialties: Retail, Wholesale, Distribution, Fulfillment Network, 3PL

Logiwa is cloud-based integrated software that supports and optimizes warehouse operations. It provides tools to automate order fulfillment, inventory management, multi-warehouse processes and more. It offers enterprise-level functionality and multiple integrations in retail, eCommerce, wholesale and 3PLs.

Its top features include advanced receiving, picking, putaway, shipping and purchasing, along with barcoding and reporting modules. It also offers returns management, inventory counting, and inventory valuation and control capabilities. The platform lets you sync multichannel inventory and orders to improve warehouse efficiency, reduce operational costs and increase margins.

Our data shows that Logiwa WMS excels in reports and dashboards. It offers a wide range of customizable reports to visualize key performance indicators (KPIs) and track warehouse performance in real time. Additionally, Logiwa's intuitive dashboard interface makes it easy to create and share custom dashboards.

It doesn’t offer a free trial, but you can request a demo at no cost. The pricing ranges from $100 to $500 per month, depending on the company’s size, type and requirements. This flexible pricing makes it ideal for businesses of all sizes.

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User Sentiment

Based on 129 reviews:

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Logiwa Pricing

Based on our most recent analysis, Logiwa pricing starts in the range of $100 - $500.

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Starting From: Still gathering data
Pricing Model: Monthly
Free Trial: No

Training Resources

Logiwa is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Logiwa:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Logiwa Benefits and Insights

Why use Logiwa?

Key differentiators & advantages of Logiwa

Enhance Customer Satisfaction: Logiwa has a significantly higher user sentiment rating of 89% compared to industry leaders like Oracle Warehouse (81%) and Dynamics 365 (78%). This indicates greater user satisfaction with its overall performance and experience.
Improve Scalability: The platform can adapt to changing business needs via multi-warehouse, multi-client handling capacities and limitless integrations. It supports increased order volumes, additional warehouses and expanding product lines.
Enhance Decision-Making: Our analysts rated Logiwa as the best WMS for reports and dashboards, receiving an impressive score of 97. It supports advance shipping notices, customizable dashboards and custom reports out of the box. However, it moderately supports vendor, product performance and multichannel reports.
Increase Visibility: The platform provides real-time updates on inventory status, order fulfillment, shipment progress and return orders. You can track stock, reduce stockouts and optimize inventory allocation. It helps reduce holding costs and avoid emergency replenishments.
Maintain Accurate Inventory: In our analysis, Logiwa’s cycle counting module scored a perfect 100 for its efficiency in inventory counting and adjustments. You can compare expected and actual inventory reports and auto-correct discrepancies for improved accuracy. It also helps investigate and resolve inventory discrepancies identified during the cycle counting process.
Boost Productivity: You can automate receiving and shipping processes using rule-based and location-suggestion algorithms. It also automates order processing to reduce human error and improve order accuracy. Comprehensive reporting on KPIs like inventory turnover, order fulfillment rates and warehouse productivity helps identify areas for improvement.

Industry Expertise

Logiwa caters to diverse businesses, including eCommerce, 3PL and retail. With a deep understanding of industry-specific challenges, it offers tailored solutions to optimize operations, enhance customer satisfaction and drive growth.

Logiwa Reviews

Average customer reviews & user sentiment summary for Logiwa:

129 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Logiwa reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Customer Support: Users praised the customer service and onboarding team for their responsiveness, knowledge and helpfulness.
Automation Capabilities: Users appreciated Logiwa’s automation features, especially for order fulfillment, shipment tracking and inventory management.
Ease of Use: Although the system may seem complex at first, it becomes easy to navigate and efficient with use, particularly for inventory and warehouse management.
Feature-Rich: The platform offers robust features for eCommerce logistics, including the ability to track orders from multiple sites and perform fulfillment tasks with ease.

Cons

UI/UX Design: Users found the interface to be clunky and unintuitive, often requiring extra steps to complete tasks.
Bugs and Glitches: Users encountered glitches in billing and expressed frustration with the need for workarounds.
Additional Costs: Additional features and upgrades can be expensive, with even simple configurations often incurring extra fees.

Researcher's Summary:

Logiwa is a cloud-based WMS solution that helps businesses streamline their warehouse operations with robust features like real-time inventory, order management and customizable dashboards.

It integrates seamlessly with other systems, including leading eCommerce platforms like Amazon, Shopify and eHub and several transportation management systems. Logiwa’s ability to provide real-time visibility into inventory levels, order fulfillment processes and warehouse operations also enables businesses to make informed decisions, identify bottlenecks and improve overall efficiency.

According to our data, Logiwa outshines its competitors, like SAP Warehouse Manager and Fishbowl, in its reporting and dashboard capabilities. Also, warehouse automation and order management capabilities work exceptionally well across multiple eCommerce channels. However, despite its feature-rich nature, additional capabilities and upgrades can be costly.

Logiwa’s interface can be a bit tricky at first. With its intricate workflows and robust dashboards, users may face a steep learning curve. This can slow down the onboarding process for those new to the system. While it feels complex initially, you’ll find it becomes much easier to navigate and more efficient to use over time.

Overall, Logiwa WMS is a comprehensive solution for businesses of all sizes, from small startups to large enterprises. Industries can streamline and enhance their workflows and warehousing processes using its advanced features and scalability.

Key Features

Reporting and Analytics: You can stay on top of operations with extensive inventory reports, order fulfillment, shipment progress and more.
Picking: This feature received a whopping 93 rating from our analysts for its effectiveness in warehouse operations. It supports a variety of picking modules like cluster, batch and partial picking out of the box. However, it currently lacks the ability to reallocate unpacked products to sales orders, picking slips or for product reallocation.
Kitting: Fulfill orders quickly by managing kit or bundle creation for individual components or items. Track component inventory levels and automatically adjust during the kit assembly process. It also provides instructions, tracks component usage and automates inventory adjustments.
Putaway: Our analysts rated this module 88 for its solid performance in warehouse management. It supports all essential putaway functions, such as bin ranking, putaway prioritization and system-directed putaway, ensuring flexibility and efficiency in product storage. You implement RF-assisted putaway with custom development.
Inventory Reordering: You can set reorder points and safety stock levels for each inventory item. Forecast future demand for each item using historical sales data and demand patterns. Estimate expected demand during the lead time required to replenish inventory.
Rules Engine: It automates workflows and rule-based validations to minimize errors. Avoid manual intervention for routine tasks and ensure consistent adherence to predefined rules.
Shipping Management: Logiwa's shipping module, rated 86 by our analysts, supports bills of lading, landed cost analysis and shipment creation. It helps you automate various tasks, such as carrier selection, label generation and tracking.
Returns Management: You can minimize losses by efficiently performing reverse logistics processes for return orders. It helps easily check quality, split return order status and identify resalable items.
Billing and Order Management: Create orders within the system or import them from external sources to facilitate order processing and fulfillment workflows. The system uses order data, pricing and applicable fees to generate accurate invoices. Integration with accounting systems helps sync billing data automatically, updating the accounting system with invoice information, payment details and other relevant data.
3PL Management: Logiwa helps manage multiple warehouses and clients from a centralized system. Benchmark operations across warehouses and execute advanced fulfillment strategies like wave-planning, cluster picking and cross-docking.

Approach to Common Challenges

Inventory Loss: Logiwa's real-time inventory tracking and advanced features like cycle counting prevent lost or misplaced items, reduce costs and improve customer satisfaction.
Data Inconsistency: Its comprehensive reporting tools offer accurate and up-to-date information on inventory levels, order fulfillment and other key metrics. Customizable dashboards also provide visual insights into KPIs for better decision-making.
Billing Errors: Automated billing processes and seamless integration with accounting systems simplify invoicing and payments, reducing manual errors.
Order Delays: Logiwa's optimized picking processes and support for put-to-light technology improve order fulfillment speed and accuracy, increasing overall efficiency.
Transparency Issues: As a cloud-based solution, Logiwa provides seamless integration with customer systems to ensure visibility and control over warehouse operations from anywhere.
Workflow Complexity: The platform’s flexible configuration and rule-based automation handle intricate 3PL workflows and processes, such as value-added services, cross-docking and kitting.

Cost of Ownership

Frequently asked questions regarding Logiwa pricing include:

Q: How much does Logiwa cost?

A: Logiwa’s pricing ranges from $100 to $500. To know more about its pricing plans, you can request a price quote.

Q: Does Logiwa offer a free trial?

A: No, Logiwa doesn’t offer a free trial. However, you can request a free demo of the software before purchasing.

Q: What are Logiwa’s pricing plans?

A: Logiwa offers five pricing options based on your company’s size and requirements:

DTC Launch Edition
DTC Growth Edition
Enterprise Edition
Wholesale DTC Transition Edition
3PL Acceleration Edition

Limitations

At the time of this review, these are the limitations according to user feedback:

The user interface isn’t intuitive.
Glitches may arise in billing occasionally.

Training Resources

Webinars and On-Demand Content: Explore on-demand webinars that cover specific TMS topics, providing valuable insights and strategies.
Case Studies: Read case studies of companies that have implemented Logiwa for their warehouse and inventory management operations to gain firsthand insights into its benefits.
Whitepapers: Access a variety of whitepapers to learn about warehouse management best practices, analytical reports and business optimization strategies.

FAQs

Frequently asked questions regarding Logiwa include:

Q: What does Logiwa do?

A: Logiwa is cloud-based software that helps businesses manage their warehouses efficiently, especially those that sell directly to customers online. It can track inventory, process orders, receive and store products, and conduct regular inventory checks.

Q: What are the key benefits of using Logiwa?

A: Logiwa streamlines warehouse operations and provides accurate inventory tracking and timely order fulfillment. It ensures real-time visibility into stock levels and integrates with other systems, like SAP S/4 Hana and QuickBooks Commerce, to help businesses improve efficiency, reduce costs and enhance customer satisfaction.

Awards

Logiwa stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Testimonials

We were up and running on Logiwa in our first warehouse in just 2 – 3 weeks. Our west coast warehouse really took off after we started using Logiwa.

We’re adding 3 to 5 new clients each week. Onboarding a new client into our fulfillment network takes just one hour with Logiwa.

With the Logiwa software, we’re able to create a tailored program for large customers and small customers. The functionality and features that they continue to add every month is exceptional.

Logiwa gets universal praise from our delivery and ops teams. We constantly hear about how much better Logiwa is than our old WMS.

Having as many shipping methods as we have, Logiwa has been phenomenal.

Logiwa’s software reminds us of Apple – everything looks easy but it’s super powerful. We can easily add custom reports when we need them, and we love that Logiwa is evolving along with our business.