Categories:

#33

Infor WMS is ranked #33 in the Warehouse Execution Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Infor WMS Pricing

Based on our most recent analysis, Infor WMS pricing starts in the range of $1,000 or more.

Price
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Starting From
Undisclosed
Pricing Model
Annually
Free Trial
No

Training Resources

Infor WMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Infor WMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Infor WMS Benefits and Insights

Why use Infor WMS?

Key differentiators & advantages of Infor WMS

  • Increase Efficiency: Deployed via AWS, customers can automate workflows like invoicing and replenishment. It enables kitting and light assembly to streamline complex operations. 
  • Optimize Warehouse Cost: Voice-enabled capabilities reduce order-fulfillment costs by increasing employee efficiency and controlling inventory with the latest updates. Radio frequency (RF) wireless belt-mounted devices provide pickers with exact information while updating the customers’ ERP in real time, leading to performance improvement and visibility into inventory. 
  • Improve Employee Performance: Implement business best practices by allowing over 100 employees to work simultaneously within the same system. Increase picking productivity while minimizing distribution conveyor system usage. 
  • Strengthen Order Management: Streamlines inventory management by placing and delivering perfect orders while validating physical configuration setups. Conduct visual queries of locations, orders and inventory. Get immediate updates by viewing active, aged and historical tasks using color heat indicators. 
  • Minimize Cost: Research inventory located in remote facilities and transfer units instead of purchasing additional quantities. Provides visibility across different locations to meet order requirements. 
  • Streamline Warehouse Operations: Manage distributed warehouses by enabling a central management system. Combines modern functionalities like web receiving, cross-docking, 3D animation, multi-sequenced put-away, slotting, wave management, serialization and more. 
  • Improve Picking Flow: Provide real-time updates by calculating the optimum pick order with the shortest path for workers. Simultaneously recognizes and manages multiple types of picking zones to improve efficiency. 

Industry Expertise

The vendor offers WMS solutions to medium and large-sized businesses across multiple industries.

Infor WMS Reviews

Average customer reviews & user sentiment summary for Infor WMS:

User satisfaction level icon: great

53 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Infor WMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Adaptable to Complex Operations: Infor WMS excels in handling intricate warehouse layouts and diverse workflows, making it suitable for businesses with unique requirements.
  • Labor Management: The system offers tools to optimize labor allocation and track employee performance, leading to increased productivity and cost savings.
  • Inventory Visibility: Infor WMS provides real-time insights into inventory levels and locations, enabling efficient inventory management and reducing stockouts.

Cons

  • Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Infor WMS may require more clicks and manual data entry compared to other contemporary WMS solutions.
  • Customization Complexity: Tailoring the system to specific workflows can be complex and often requires assistance from Infor consultants or developers. This can lead to additional costs and longer implementation timelines.
  • Reporting Limitations: Generating reports or extracting data for analysis may require specialized knowledge or additional tools. Some users find the reporting capabilities to be less intuitive and flexible than desired.
  • Integration Concerns: Integrating Infor WMS with existing ERP or other business systems can present challenges and may require custom development or middleware solutions. This can impact project timelines and budgets.

Researcher's Summary:

Infor WMS emerges as a compelling contender, boasting a rich history and a robust suite of features. User feedback from the past year paints a picture of a solution that excels in comprehensive inventory control, order orchestration, and shipment planning, making it a valuable asset for businesses grappling with complex logistical challenges. Infor WMS empowers users with real-time inventory tracking across multiple locations, enabling them to optimize stock levels based on demand forecasts and gain insights into key performance metrics such as productivity, cost savings, and customer satisfaction. The system's ability to streamline 3PL billing processes, with features for creating customer billing strategies, invoicing, and costing, is particularly noteworthy for multi-warehouse and multi-owner facilities.

However, the path to warehouse management nirvana with Infor WMS is not without its bumps. Users frequently cite the system's high cost and complex user interface as drawbacks. While Infor WMS offers a wider range of functionality than some of its competitors, such as Manhattan Associates, Blue Yonder, and Körber, its intricate interface can present a steep learning curve for new users. Additionally, the system's pricing structure may pose a barrier for smaller businesses or those with tighter budgets. Despite these challenges, Infor WMS consistently receives praise for its scalability and ability to adapt to the evolving needs of growing businesses. Its comprehensive feature set, including advanced wave and task management, 3D visual analysis tools, and embedded labor management capabilities, positions it as a top choice for enterprises seeking a holistic warehouse management solution.

In essence, Infor WMS is best suited for businesses that prioritize a feature-rich, scalable solution and are willing to invest in a system that requires dedicated training and support. Its ability to provide granular visibility into warehouse operations, optimize inventory levels, and streamline complex processes makes it an invaluable tool for large enterprises, 3PL providers, and businesses with intricate supply chains. While the initial investment and learning curve may seem daunting, the long-term benefits of enhanced efficiency, accuracy, and cost savings can far outweigh these challenges for the right organization.

Key Features

  • Task Management: Provides sufficient resources to allocate tasks and balance workloads. Prioritizes tasks by grouping orders and locations into batches for timely shipment while supporting B2C and B2B fulfillment. 
  • 3D Visual Warehouse: Transform warehouse operations by viewing workflows, high-risk inventory and bottlenecks via the interactive and embedded interface. 
  • Labor Management: Ensures workforce planning, execution capabilities and staffing metrics stay in sync, maximizing worker performance. Enable direct and indirect labor monitoring and feedback. 
  • 3PL Billing: Provides agile fulfillment by combining intuitive solutions, including customer-level costing, billing and invoicing in a single system. Supports multi-owner and multi-warehouse operations by integrating workflows and traceability. 
  • Inventory Management: Identify and track inventory while optimizing accurate orders for delivery. Monitor and track the condition of the goods, location, raw material and components. Track serial numbers, inventory aging, lot control, expiry dates and date code tracking to improve visibility and flexibility. 
  • Voice Direction: Voice-enabled technology lets workers operate hands-free. Uses speech recognition for order selection, transfers, put-aways, receiving and replenishment. Eliminate the need for manual listing, labeling and scanning to improve order accuracy and productivity. 
  • Slotting: Manage slots and arrange SKUs based on the nearest range of pick-faces to reduce travel time. Optimizes warehouse space with faster and more accurate picking. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Requires external add-on packages. 
  •  Slow loading time. 

Suite Support

Access professional services and self-help information by setting up an account with the vendor.

mail_outlineEmail: Send direct email via the Contact Us page.
phonePhone: (877) 772-4111.
schoolTraining: Training available.
local_offerTickets: Submit tickets via the support portal.

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