Industry Specialties: Service Providers, Call Centers, VoIP Integrators, Mobile Operators, Digital Marketing, Customer Support, Customer Experience Management.
Zoiper is a versatile VoIP Softphone software designed to facilitate seamless communication through voice, video, and instant messaging. It is particularly well-suited for businesses and professionals who require reliable and efficient communication tools. The software supports various platforms, including Windows, macOS, Linux, iOS, and Android, making it accessible and convenient for users across different devices.
One of the key benefits of Zoiper is its compatibility with a wide range of VoIP service providers and PBX systems, ensuring flexibility and ease of integration. Users appreciate its high-quality audio and video calls, secure encryption, and user-friendly interface. Popular features include call recording, contact management, and support for multiple SIP accounts, which enhance productivity and streamline communication processes.
In comparison to similar products, Zoiper is often praised for its stability, ease of use, and comprehensive feature set. Pricing details can vary based on specific needs and usage, so it is recommended to contact SelectHub for a tailored pricing quote. Overall, Zoiper stands out as a robust and reliable solution for VoIP communication needs.
Based on 186 reviews:
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Zoiper is ranked #23 in the VoIP Softphones product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.
Based on our most recent analysis, Zoiper pricing starts at $50 (One-Time).
Zoiper is supported with the following types of training:
The following support services are available for Zoiper:
Average customer reviews & user sentiment summary for Zoiper:
186 reviews
88%
of users would recommend this product
Based on an aggregate of Zoiper reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Is Zoiper all it's cracked up to be? User reviews from the past year reveal a mixed bag. Zoiper is praised for its user-friendly interface, making it a breeze to navigate, even for non-tech-savvy individuals. Users specifically appreciate the clear layout and easy access to essential features like call history, contacts, and voicemail. Its compatibility with various SIP-based PBX systems is another strong point, allowing for seamless integration with existing business communication setups. However, Zoiper stumbles when it comes to technical aspects. Several users report frustrating issues with DNS configurations and registration failures, especially on IPv6 networks. These technical hiccups can be a major headache for users who aren't tech-savvy and rely on a stable connection.
While Zoiper shines in its core functionality, its customer support leaves much to be desired. Users have expressed dissatisfaction with the lack of timely and helpful assistance when encountering technical difficulties. This lack of reliable support can be a dealbreaker for businesses that require immediate assistance for critical communication tools.
Overall, Zoiper is best suited for individuals or small businesses seeking a budget-friendly VoIP solution with a user-friendly interface. Its compatibility with various PBX systems makes it a versatile option for those already invested in VoIP infrastructure. However, its technical issues and lackluster customer support make it a less desirable choice for larger enterprises or those requiring rock-solid reliability and responsive assistance.
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