Citrix Endpoint Management Reviews & Pricing

by Citrix Systems, Inc. | Founded 1989, Fort Lauderdale, Florida

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What is Citrix Endpoint Management?

Industry Specialties: IT Services And IT Consulting, Software Development, Hospitals And Health Care, Staffing And Recruiting, Government Administration.

Citrix Endpoint Management is a sophisticated software solution designed to streamline Unified Endpoint Management (UEM) tasks. It excels in managing and securing a wide array of devices, including smartphones, tablets, laptops, and desktops, making it particularly beneficial for industries like healthcare, finance, and education that require stringent data security and compliance. Users appreciate its robust features such as comprehensive device management, application deployment, and secure content collaboration. The platform stands out for its seamless integration capabilities and user-friendly interface, which enhance productivity and simplify IT operations. Compared to similar products, Citrix Endpoint Management is praised for its reliability and scalability, though pricing details are typically customized based on organizational needs. For precise pricing information, potential users are encouraged to contact SelectHub for a tailored quote. This solution is ideal for businesses seeking a versatile and secure endpoint management system that adapts to diverse operational requirements.

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Citrix Endpoint Management Pricing

Based on our most recent analysis, Citrix Endpoint Management pricing starts at $2 (Per User, Monthly).

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Starting From: $2.25
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Citrix Endpoint Management is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Citrix Endpoint Management:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Citrix Endpoint Management Benefits and Insights

Why use Citrix Endpoint Management?

Key differentiators & advantages of Citrix Endpoint Management

Enhanced Security: Citrix Endpoint Management provides robust security measures, such as encryption and remote wipe capabilities, ensuring sensitive corporate data remains protected even if devices are lost or stolen.
Streamlined Device Management: The platform allows IT administrators to manage a diverse range of devices, including smartphones, tablets, and laptops, from a single console, reducing complexity and saving time.
Improved User Experience: With features like single sign-on and self-service portals, employees can access necessary applications and resources seamlessly, enhancing productivity and satisfaction.
Cost Efficiency: By consolidating device management tasks into one platform, organizations can reduce the need for multiple software solutions, lowering overall IT costs.
Scalability: Citrix Endpoint Management can easily scale to accommodate growing numbers of devices and users, making it suitable for businesses of all sizes.
Compliance Assurance: The software helps organizations adhere to industry regulations and standards by providing tools for monitoring and reporting on device compliance.
Remote Work Enablement: With secure access to corporate resources from any location, Citrix Endpoint Management supports flexible work arrangements, which can lead to increased employee morale and retention.
Application Management: IT teams can efficiently deploy, update, and manage applications across all devices, ensuring users have access to the latest tools without manual intervention.
Reduced Downtime: Automated processes and remote troubleshooting capabilities minimize device downtime, keeping employees productive and reducing IT support burdens.
Data Loss Prevention: By controlling data sharing and access on mobile devices, the platform helps prevent unauthorized data leaks and breaches.
Integration Capabilities: Citrix Endpoint Management integrates with existing IT infrastructure and third-party applications, allowing for a seamless transition and enhanced functionality.
Customizable Policies: Organizations can tailor security and usage policies to meet specific business needs, ensuring a balance between security and user freedom.
Analytics and Insights: The platform provides detailed analytics on device usage and performance, enabling data-driven decision-making to optimize IT operations.
Support for BYOD: Citrix Endpoint Management supports Bring Your Own Device (BYOD) policies, allowing employees to use personal devices securely for work purposes, which can increase job satisfaction and reduce hardware costs.
Consistent User Interface: A unified interface across devices ensures a consistent user experience, reducing the learning curve and increasing efficiency.

Industry Expertise

Citrix Endpoint Management is particularly well-suited for organizations that prioritize security and compliance, especially those with a large and diverse workforce using a variety of devices. It's ideal for businesses that need to manage and control access to sensitive data across multiple platforms, ensuring a secure and productive work environment.

Synopsis of User Ratings and Reviews

Based on an aggregate of Citrix Endpoint Management reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Management: Citrix Endpoint Management provides a single platform to manage various devices and operating systems, simplifying IT tasks and reducing the need for separate management tools.
Enhanced Security: With over 300 security policies, including micro VPN settings and device compliance checks, Citrix helps protect sensitive data and ensures secure access to corporate resources.
Improved User Experience: Citrix focuses on providing a seamless and productive experience for end-users by simplifying device enrollment, application access, and overall workspace management.

Cons

Application Wrapping Complexity: The process of wrapping apps within Citrix Endpoint Management can be a bit challenging, sometimes requiring extra effort to ensure compatibility and functionality.
Slow Update Rollouts: Some users have mentioned that updates to the software, particularly those related to compliance, can be slow. This lag might put you a step behind in meeting the latest security standards.
Tricky Setup and Integration: While Citrix Endpoint Management generally plays well with other systems, the initial setup process can be complex. It might demand additional training or support to get everything working smoothly.

Researcher's Summary:

How do you manage to keep up with the latest in Unified Endpoint Management? Citrix Endpoint Management (CEM) has garnered a mixed bag of user reviews, with some praising its robust feature set and others finding it a tad clunky. Users rave about CEM's comprehensive device management capabilities, highlighting its ability to wrangle a diverse herd of devices and operating systems under one digital roof. They also give a thumbs-up to its tight integration with the Citrix Workspace suite, making it a natural fit for organizations already invested in the Citrix ecosystem. However, the honeymoon phase seems to fade a bit when it comes to user-friendliness. Several users have pointed out that the application wrapping process can feel like navigating a maze, and the pace of updates sometimes lags behind the speed of the IT world.

This sluggishness, some argue, can make maintaining compliance a bit of a tightrope walk. Resource consumption is another area where CEM seems to be a bit of a gourmand, potentially leaving older systems feeling a bit sluggish. Despite these hiccups, CEM's strengths in managing a diverse device landscape and its seamless integration capabilities make it a good fit for organizations already swimming in the Citrix pool and those prioritizing robust security features. However, those seeking a more lightweight and intuitive solution might want to explore alternatives like NinjaOne, especially if extensive training resources aren't on the menu.

Key Features

Notable Citrix Endpoint Management features include:

Unified Console: Manage all devices, apps, and data from a single, integrated platform, simplifying IT operations.
Comprehensive Device Support: Supports a wide range of devices including iOS, Android, Windows, and macOS, ensuring flexibility in device choice.
Secure App and Data Access: Provides secure access to corporate apps and data, protecting sensitive information from unauthorized access.
App Management: Offers app wrapping and micro VPN capabilities, allowing secure deployment and management of mobile apps.
Identity and Access Management: Integrates with existing identity providers to streamline user authentication and access control.
Endpoint Security: Includes features like remote wipe, lock, and locate, enhancing the security of lost or stolen devices.
Policy Enforcement: Allows IT to enforce security policies across all managed devices, ensuring compliance with corporate standards.
Workspace Environment Management: Optimizes user experience by managing and monitoring workspace performance and resource allocation.
Automated Workflows: Automates routine tasks such as device provisioning and app updates, reducing administrative overhead.
Analytics and Reporting: Provides detailed insights into device usage, compliance, and security incidents, aiding in informed decision-making.
Scalability: Designed to scale with organizational growth, accommodating an increasing number of devices and users without compromising performance.
Integration Capabilities: Seamlessly integrates with other Citrix products and third-party solutions, enhancing overall IT ecosystem functionality.
Geofencing and Location Services: Enables location-based policies and services, allowing for context-aware management of devices.
BYOD Support: Facilitates Bring Your Own Device programs by separating personal and corporate data, ensuring privacy and security.
Remote Support: Provides tools for IT to remotely troubleshoot and resolve device issues, minimizing downtime for end-users.