VirtualPBX Reviews & Pricing

Key Features

• Auto Attendant: A virtual receptionist that greets callers and directs them to the appropriate department or individual.
• Call Forwarding: Redirect incoming calls to another phone number, ensuring you never miss an important call.
• Voicemail to Email: Receive voicemail messages directly in your email inbox as audio files, making it easy to listen and respond.
• Custom Greetings: Create personalized greetings for different departments or times of day to enhance caller experience.
• Call Recording: Record calls for training, quality assurance, or compliance purposes, with easy access to playback and storage.
• Conference Calling: Host multi-party conference calls with ease, supporting collaboration across different locations.
• Virtual Extensions: Assign virtual extensions to employees, allowing them to be reached easily without the need for physical phone lines.
• Ring Groups: Group multiple extensions under a single number, so calls can be answered by the first available team member.
• Call Queues: Manage high call volumes by placing callers in a queue, with options for hold music and estimated wait times.
• Business SMS: Send and receive text messages using your business phone number, facilitating quick and efficient communication.
• CRM Integration: Seamlessly integrate with popular CRM systems like Salesforce, enabling streamlined customer relationship management.
• Mobile App: Access your business phone system from your smartphone, ensuring connectivity even when you're on the go.
• Analytics and Reporting: Gain insights into call patterns, durations, and other metrics to optimize your communication strategy.
• HD Voice Quality: Experience crystal-clear call quality with high-definition voice technology, enhancing communication clarity.
• Fax to Email: Receive faxes directly in your email, eliminating the need for a physical fax machine.
• Do Not Disturb: Temporarily block incoming calls to focus on important tasks without interruptions.
• Call Screening: Identify incoming callers and decide whether to accept, reject, or forward the call based on the caller ID.
• International Calling: Make and receive calls from international numbers, expanding your business reach globally.
• Scalability: Easily scale your phone system as your business grows, adding new users and features without hassle.
• 24/7 Support: Access round-the-clock customer support to resolve any issues or queries promptly.