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What is Exponential-e?

Industry Specialties: Telecom, Business Services, IT Consulting and Outsourcing, Network Management Software, Other Communications and Networking, Digital Marketing, Healthcare, Retail, ERP, Startups, Media and Entertainment, Electric and Concept Cars, Gaming and VFX, Travel a

Exponential-e offers a comprehensive suite of software solutions designed to manage Cloud and Network services, as well as Unified Communications. This platform is particularly well-suited for medium to large enterprises seeking robust, scalable, and secure IT infrastructure. The software excels in providing seamless integration, high reliability, and enhanced performance, making it ideal for businesses that require uninterrupted connectivity and efficient communication tools. Key benefits include enhanced data security, improved operational efficiency, and the ability to scale services according to business needs. Popular features encompass advanced network management, cloud storage solutions, and unified communication tools such as VoIP and video conferencing. User experiences often highlight the platform's reliability and ease of use, noting its superior customer support and comprehensive service offerings. Pricing details are typically customized based on specific business requirements, so it is advisable to contact SelectHub for a tailored quote.
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#46

Exponential-e is ranked #46 in the UCaaS Providers product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Exponential-e Pricing

Based on our most recent analysis, Exponential-e pricing starts at $250 (Monthly).

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Starting From
$250
Pricing Model
Monthly
Free Trial
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Training Resources

Exponential-e is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Exponential-e:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Exponential-e Benefits and Insights

Why use Exponential-e?

Key differentiators & advantages of Exponential-e

  • Enhanced Security: Exponential-e offers robust security measures, including end-to-end encryption and advanced threat detection, ensuring your data remains protected against cyber threats.
  • Scalability: Easily scale your IT infrastructure up or down based on your business needs, without the hassle of physical hardware adjustments.
  • Cost Efficiency: Reduce capital expenditure by leveraging Exponential-e's cloud services, which eliminate the need for costly on-premises equipment.
  • Improved Collaboration: Unified Communications tools facilitate seamless collaboration among team members, regardless of their location, enhancing productivity and teamwork.
  • High Availability: Benefit from Exponential-e's reliable network infrastructure, which ensures minimal downtime and consistent access to critical applications and services.
  • Performance Optimization: Advanced network management features optimize bandwidth usage and application performance, providing a smoother user experience.
  • Compliance Support: Exponential-e helps you meet industry-specific regulatory requirements, such as GDPR and HIPAA, through comprehensive compliance solutions.
  • Disaster Recovery: Implement robust disaster recovery plans with Exponential-e's cloud solutions, ensuring business continuity in the event of data loss or system failures.
  • Customizable Solutions: Tailor Exponential-e's services to fit your unique business needs, allowing for a more personalized and effective IT strategy.
  • Expert Support: Access 24/7 technical support from a team of experts, ensuring any issues are promptly addressed and resolved.
  • Reduced Latency: Experience lower latency and faster data transfer speeds, thanks to Exponential-e's high-performance network infrastructure.
  • Environmental Sustainability: By utilizing cloud services, reduce your carbon footprint and contribute to environmental sustainability through decreased energy consumption.
  • Seamless Integration: Easily integrate Exponential-e's solutions with your existing IT systems, ensuring a smooth transition and minimal disruption to operations.
  • Future-Proofing: Stay ahead of technological advancements with Exponential-e's cutting-edge solutions, ensuring your business remains competitive in a rapidly evolving market.

Industry Expertise

Exponential-e specializes in providing technology solutions for the manufacturing sector, particularly in the development of smart places. They offer bespoke solutions that streamline and automate processes, prioritizing physical safety and cyber security. Their expertise is best suited for organizations in the manufacturing industry looking to optimize operations, improve safety, and enhance their technological capabilities.

Synopsis of User Ratings and Reviews

Based on an aggregate of Exponential-e reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Secure Cloud Options: Exponential-e provides a range of secure cloud options, including private, public, and hybrid cloud solutions, ensuring data security and compliance.
  • Unified Communications Expertise: The company excels in unified communications, offering solutions like Microsoft Teams Direct Routing and Cisco Webex, streamlining communication and collaboration.
  • Robust Cybersecurity Measures: Exponential-e prioritizes cybersecurity with end-to-end services like threat monitoring and incident response, safeguarding businesses from evolving cyber threats.
  • Commitment to Innovation: Exponential-e is known for its innovative solutions, such as its software-defined networking (SDN) and Layer 2 VPLS Network, ensuring efficient and scalable network infrastructure.

Cons

  • Mixed Employee Sentiment: A 3.1 Glassdoor rating with only 33% willing to recommend the company suggests potential internal challenges which could impact customer service and support down the line.
  • Limited Public Information on Pricing: Exponential-e doesn't readily disclose pricing on its website, which can be a roadblock for businesses seeking transparency and comparing options during vendor selection.

Researcher's Summary:

Is Exponential-e really exponentially better than the competition?

User reviews of Exponential-e over the last year present a mixed bag. While many appreciate the company's robust network and comprehensive cloud solutions, some have raised concerns about customer service and bureaucratic hurdles. For instance, one user on Spiceworks lauded Exponential-e's "great pricing, great support and amazing SLA," highlighting its reliability with only "2 major outages in 15 years of service." Conversely, another user criticized the company's slow service and exorbitant fees, citing a £2.5k charge for a seemingly simple tail circuit move. This disparity in experiences suggests that Exponential-e's strengths lie in its technical capabilities, particularly its network infrastructure and cloud offerings, which are praised for their reliability and performance. However, its customer service seems to be an area for improvement, with some users experiencing slow response times and inflexible processes. Therefore, Exponential-e is best suited for businesses that prioritize technical performance and reliability over personalized customer service, particularly those with in-house IT expertise who can navigate any potential bureaucratic challenges.

Key Features

Notable Exponential-e features include:

  • Cloud Networking: Seamless integration of cloud services with high-performance network infrastructure, ensuring low latency and high reliability.
  • Unified Communications: Comprehensive suite of communication tools including VoIP, video conferencing, and instant messaging, all accessible from a single platform.
  • SD-WAN Technology: Advanced Software-Defined Wide Area Network (SD-WAN) capabilities for optimized traffic routing and enhanced network performance.
  • Data Security: Robust security measures including end-to-end encryption, DDoS protection, and compliance with industry standards such as GDPR and ISO 27001.
  • Scalability: Flexible infrastructure that allows businesses to easily scale their network and cloud resources up or down based on demand.
  • 24/7 Support: Round-the-clock technical support with dedicated account managers and a proactive monitoring system to ensure minimal downtime.
  • Disaster Recovery: Comprehensive disaster recovery solutions with automated backups and rapid recovery options to minimize data loss and downtime.
  • Hybrid Cloud Solutions: Integration of public and private cloud environments, providing the best of both worlds in terms of flexibility and control.
  • Network Visibility: Advanced monitoring tools that provide real-time insights into network performance and usage, helping to identify and resolve issues quickly.
  • Customizable Solutions: Tailored services that can be customized to meet the specific needs and requirements of different industries and business sizes.
  • High Availability: Redundant systems and failover mechanisms to ensure continuous operation and high availability of services.
  • Collaboration Tools: Integrated collaboration features such as shared workspaces, document sharing, and project management tools to enhance team productivity.
  • Cost Efficiency: Pay-as-you-go pricing models and cost-effective solutions that help businesses manage their IT budgets more effectively.
  • Global Connectivity: Extensive global network coverage with multiple points of presence (PoPs) to ensure reliable connectivity across different regions.
  • Application Performance Management: Tools to monitor and optimize the performance of business-critical applications, ensuring they run smoothly and efficiently.
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