Shipwell Reviews & Pricing
What is Shipwell?
Industry Specialties: Serves all industries.
Shipwell Pricing
Based on our most recent analysis, Shipwell pricing starts at $1,000 (Monthly).
- Price
- $$$$$
- Starting From
- $1,000
- Pricing Model
- Monthly
- Free Trial
- Yes, Request for Free
Training Resources
Shipwell is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Shipwell:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Shipwell Benefits and Insights
Key differentiators & advantages of Shipwell
- Easily Scalable: Connect and automate workflows using scalable APIs and webhooks. Share real-time shipping updates, trigger event-based actions and document critical data.
- Enhance Performance: Boost customer experience and logistics performance with advanced tools. Track shipment status with access to major carriers and brokers. Manage and track inbound, outbound and private fleets. Eliminate supply chain gaps with visibility into driving distance.
- Streamline Daily Operations: Monitor orders and shipments, identify issues and resolve them via a compass dashboard. Ensure responsive ETAs by considering traffic and weather situations.
- Build Resilience: Offers a flexible and configurable platform with access to logistics experts. Focus on strategic tasks by outsourcing execution.
- Gain Intelligent Insights: Improve planning with analytics and increase efficiency through data-driven workflows using machine learning capabilities. Boost customer satisfaction and monitor carrier compliance and insurance status by accessing carrier and lane performance data.
- Centralized Management: Discover growth opportunities with real-time data and insights from a graphical dashboard. Monitor and improve order statistics, carrier performance, compliance and more. Generate shipments from ERP and eliminate data transcription errors.
Industry Expertise
Shipwell Reviews
Based on our most recent analysis, Shipwell reviews indicate a 'great' User Satisfaction Rating of 88% based on 16 user reviews from 1 recognized software review sites.
16 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of Shipwell reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Recent user reviews of Shipwell's TMS software reveal a mixed bag. While many appreciate its comprehensive features, particularly its robust order tracking and freight rate negotiation tools, some find its user interface less intuitive than competitors like Project44 or Blue Yonder. Users praise Shipwell's ability to streamline complex shipping processes, citing its intuitive dashboard and real-time visibility as major wins. However, some express frustration with occasional glitches and a steeper learning curve compared to more user-friendly alternatives.
Shipwell seems best suited for medium to large businesses with intricate shipping needs who are willing to invest time in learning the platform. Smaller businesses or those seeking a more plug-and-play solution might find other TMS options more appealing. Ultimately, Shipwell's strengths lie in its powerful functionality and customization options, making it a good fit for companies that prioritize granular control and in-depth analytics over sheer simplicity.
Key Features
- Connected Supply Chain: Offers pre-vetted, connected carriers to expand capacity. Get dedicated support on shipments from booking to settlement.
- Real-Time Tracking: Provides visibility to avoid delays and offers insurance policies to eliminate risks. Keep track of 2 million ELD-connected trucks and communicate with over 850,000 drivers.
- Drayage Carriers: Implement advanced shipping technology to track containers from port to terminal. Connects shippers, brokers and carriers and provides centralized information.
- Upgrade Transaction Modules: Integrate with existing payment and billing modules. Offers native support for TriumphPay, NetSuite and QuickBooks. Includes line-item level financials and accessorial fees.
- Data Import/Export: Supports EDI, REST API, XML and flat files. Import bulk item, order, contract, location or carrier data.
- Smart Prediction: Predict market prices for up to 14 days. Locate outliers, improve tendering and book lanes or carriers without risk.
- AI-Powered Insights: Use proprietary algorithms throughout all shipping operations to generate continuous revenue. Implement predictive analytics for order planning.
- Intelligent Routing: Plan and assign loads using a data-driven routing system. Set a budget by prioritizing market risks. Use business rules to tender to a rank-order list of carriers. Duplicate and improve routing guides and deals.
- Load Management: Quickly access capacity by broadcasting to a spot-market carrier network. Reduce load booking time, manage carriers based on price and performance indicators, and deliver according to market requirements.
- Automate Workflows: Provides triggers, alerts and statuses for each load. Automate communications and manage exceptions to enable teams to focus on high-priority tasks.
Limitations
- Doesn’t offer international shipping services.
- The mobile site isn’t user-friendly.
- Doesn’t offer exhaustive reporting functionalities.
Suite Support
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