GetSwift Reviews & Pricing

by GetSwift | Founded 2013, New York City, NY

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Overview Pricing Benefits Reviews Features

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What is GetSwift?

Industry Specialties: Delivery Scheduling, Tracking and Management, Fleet, Logistics, GPS Fleet Tracking, Dispatch

Getswift is a last-mile delivery management company that offers business and logistics automation, task and shift management, data management and analysis, communications, information security and route optimization. It also provides asset tracking, real-time alerts and cloud communications for users to keep track of vehicles and drivers.

It allows users to integrate orders from POS and view all stores and driver locations, providing visibility for smooth functioning. The cash management feature helps track drivers’ cash payments and offers cash bonuses. Automated dispatching and scheduling help reduce planning time and potential errors.

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User Sentiment

Based on 14 reviews:

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GetSwift Pricing

Based on our most recent analysis, GetSwift pricing starts at $0.

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Starting From: $0.28
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

GetSwift is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for GetSwift:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

GetSwift Benefits and Insights

Why use GetSwift?

Key differentiators & advantages of GetSwift

Set Up Easily: Get started in minutes after answering simple questions about requirements and get a customized plan for business.
Minimize Manual Work: Save time by automatically ordering, routing and tracking delivery jobs.
Boost Accuracy: Increase accuracy and speed with real-time driver tracking. Allow drivers to see upcoming tasks and send alerts to customers before delivery.
Build Good Reputation: Prevent bad reviews by getting immediate customer feedback over SMS to make things right immediately.
Grow Customers: Satisfy customers with real-time alerts, live tracking and fast delivery. Allow them to give immediate feedback and use this data to improve products and services and grow the business. Get daily reports and heat maps to understand customers better and boost growth.
Speed Up Deliveries: Leverage automatic dispatching to fully view the delivery operation, allow drivers to view routes and tasks, and increase accuracy and delivery speed. Use real-time tracking, efficient routing and centralized data reporting to deliver faster.
Save Costs: Eliminate call centers with 24/7 customer support. Automate dispatching and keep drivers accountable, leading to smarter, shorter routes and less fuel consumption.
Improve Communications: Centralize communications and connect managers, drivers and other team members. Export delivery data to any reporting engine needed.
Get Configured Solutions: Seamlessly link all systems from POS to ERP.
Leverage Comprehensive Logistics Management: Get access to features like staff scheduling, cash management, customer marketplace and farm-to-table delivery management for comprehensive logistics management.
Boost Capacity: Optimize and scale the scope of tools and features. Streamline communications with drivers, create efficient routes, and track drivers and vehicles in real time for better management.
Increase Visibility: Get one centralized map to track the fleet in real time, and monitor results for every retail location.
Drive Growth: Download delivery data to check what products are the most popular, with which customers and at what times to suggest orders proactively.
Customize the Platform: Customize as needed. Adjust how to dispatch, route and schedule alerts. Add company branding and get help from the vendor to improve and scale features as required.
Empower Drivers: Allow drivers to keep track of upcoming tasks and help them stay on time.

Industry Expertise

The vendor serves small, mid-size and enterprise companies from food and restaurants, eCommerce, logistics, retail, cannabis, food distribution, laundry, healthcare, professional services, installation and repair industries and more.

GetSwift Reviews

Based on our most recent analysis, GetSwift reviews indicate a 'good' User Satisfaction Rating of 72% based on 14 user reviews from 1 recognized software review sites.

14 reviews

72%

of users would recommend this product

Key Features

Advanced Dispatching: Free up staff time by automatically dispatching jobs. Choose to dispatch based on distance, driver rating and other settings that make the most sense.
Route Optimization: Leverage the constantly improving algorithm to evaluate, score and select the most efficient routes and decrease fuel costs, waiting and delivery time.
Driver Tracking in Real Time: Keep the operation team updated about driver locations and ensure drivers are accountable and efficient. Get alerts when a driver is running late and manage exceptions.
Driver App: Help drivers through the hands-free app. Send automatic SMS alerts to customers helping drivers focus on routes or communicate with customers directly if needed.
Automated Customer Alerts: Keep customers informed by providing them ETAs, live tracking maps and customized alerts through SMS at each delivery stage.
Customer Feedback Forms: Send feedback forms to customers and collect them in a single place to evaluate and improve.
Proof Of Delivery: Ensure a safer delivery experience and help drivers collect proof of delivery via the driver app.
Fleet Management: Separately manage multiple fleets of handlers and drivers operating from different stores.
Cash Management: Track drivers’ cash payments through dashboard. Offer cash bonuses, record a float and settle at the end of shifts.
Data and Business Intelligence: Analyze daily metrics such as driver performance and average delivery time. Export data to multiple reporting platforms and improve delivery business.
Scheduling and Payroll: Manage the fleet’s payroll and scheduling using the scheduling platform – Scheduling+.
Home Delivery Management Software: Start a local delivery business or upgrade the current delivery system using Delivery Biz Pro. Get access to a complete suite of sales, marketing, management and data tools.
Integrations Capabilities: Connect invoicing, integrate orders, export delivery metrics and more while connecting with multiple apps.