FreightPOP Reviews & Pricing

by FreightPOP | Founded 2015, Lake Forest, CA

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Overview Pricing Benefits Reviews Features

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What is FreightPOP?

Industry Specialties: Serves all industries

FreightPop is a cloud-based suite that streamlines and optimizes logistics and management for transportation processes. It includes inbound as well as outbound freight and transportation management. It can also seamlessly integrate with existing business systems a company may have, such as ERP and WMS.

By making shipping operations more efficient, it helps reduce cost for 3PLs, retailers, distributors and manufacturers. Features include reporting and analytics, rate shopping, multiple integrations, tracking and more.

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User Sentiment

Based on 29 reviews:

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FreightPOP Pricing

Based on our most recent analysis, FreightPOP pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Quote-Based, Usage-Based
Free Trial: No

Training Resources

FreightPOP is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for FreightPOP:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

FreightPOP Benefits and Insights

Why use FreightPOP?

Key differentiators & advantages of FreightPOP

Shipment Inventory and Control: Enables complete visibility and control over all shipments starting from pickup stage to item delivery. Track shipments in real time, share red flag alerts and notifications in real time, and more.
Optimal Carriers: View all shipment carriers in a single dashboard and select the most suitable for the consignment.
Fewer Expenses: Cut shipment cost by 10%-30% according to the vendor by viewing and comparing multiple carriers, modes and discounted rates to select the best out of the lot.
Streamlined BOLs: Create, customize, access and print shipping labels and BOLs for shipping carriers, ocean freight and international air carriers.
Accurate Invoices: Reduce the chances of errors in shipping invoices and save time and effort with automated invoicing. Regular and simplified auditing removes duplicate charges, incorrect classifications and more.

Industry Expertise

Serves all types and sizes of transportation and freight management companies.

FreightPOP Reviews

Average customer reviews & user sentiment summary for FreightPOP:

29 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of FreightPOP reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Shipping Processes: FreightPOP helps users save time by automating tasks like generating shipping labels and documents, which reduces manual data entry and the risk of errors.
Improved Visibility and Tracking: The platform provides real-time shipment tracking and visibility, allowing users to monitor their shipments' progress and proactively address any potential issues.
Cost Savings: FreightPOP helps users optimize shipping costs by providing tools for comparing carrier rates, identifying the most cost-effective shipping options, and consolidating shipments.
Enhanced Customer Service: The platform's tracking and visibility features enable users to provide their customers with accurate and up-to-date information about their shipments, improving customer satisfaction.

Cons

Customer Support: Users have reported challenges in getting timely and effective assistance from FreightPOP's customer support, leading to frustration and delays in resolving issues.
System Performance: Instances of system slowdowns and glitches have been noted, impacting user productivity and efficiency. This can be particularly disruptive for time-sensitive logistics operations.
Usability: Some users find the platform's interface to be less intuitive than desired, requiring a steeper learning curve and potentially hindering user adoption within organizations.

Researcher's Summary:

Navigating the sea of Transportation Management Systems (TMS) can feel overwhelming, but FreightPOP emerges as a contender worth considering, especially for businesses seeking an intuitive and efficient solution. User feedback over the past year paints a picture of a platform celebrated for its user-friendliness and ability to streamline freight management processes. Reviewers frequently highlight the ease of setup and the short learning curve, enabling teams to quickly adapt and integrate the software into their workflows. The platform's ability to efficiently manage both inbound and outbound shipments, encompassing parcel and freight, further solidifies its value proposition for businesses with diverse shipping needs.

However, like any software, FreightPOP isn't without its shortcomings. Some users point to a relative lack of features compared to more established competitors, potentially limiting its suitability for businesses with highly complex logistics requirements. Additionally, the pricing structure has drawn some criticism, with some users finding it comparatively expensive. Despite these drawbacks, FreightPOP's strengths in user experience and core TMS functionalities make it a compelling option for small to medium-sized businesses seeking to optimize their freight management without the complexity of feature-rich, enterprise-grade solutions. The responsive customer support team is frequently praised for its promptness and effectiveness in resolving issues, further enhancing the overall user experience. Ultimately, FreightPOP strikes a balance between ease of use, essential features, and customer support, making it a valuable tool for businesses looking to enhance their shipping efficiency and visibility.

Key Features

Rate Shopping: Facilitates comparison among foresight rates and optimal carrier services to choose the best carrier rates. Consolidates carrier names, mode, days, discounted rates and other details on a single page.
Quick Implementation: Quickly add carriers, set up integrations and carry out the implementation process to start shipping in a few minutes.
BOLs and Labels: Create shipping labels, BOLs and international documents including packing slips, invoices, customs forms and more.

Print for all carriers such as Fedex.
Print labels for intermodal, FTL and LTL carriers.
Print AWBs and SLIs for ocean freight and international air carriers.

Centralized Inventory Tracking: Track inbound and outbound shipments in real time, filter shipments based on categories, send red flag updates and view shipment details. Provides multileg visibility including third-party shipments.
Reporting and Analytics: Customized reporting capabilities help analyze and optimize efficiency and freight expenses across all modes and carriers. Assists in detailed comparison with historical data to create improved strategies.
Integrations: Provides a variety of integrations and carriers to choose for the business. Also connects with common business software used including CRM, inventory systems, WMS and ERP.
Batch Shipping: Enables processing a large number of shipments within a matter of minutes and helps determine the least costly choice to incur minimum spendings per freight batch.