Categories:

#158

BrokerWare is ranked #158 in the Service Dispatch Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

BrokerWare Pricing

Based on our most recent analysis, BrokerWare pricing starts in the range of $500 - $1,000.

Price
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Starting From
Undisclosed
Pricing Model
Annually, Quote-based
Free Trial
No

Training Resources

BrokerWare is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BrokerWare:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BrokerWare Benefits and Insights

Why use BrokerWare?

Key differentiators & advantages of BrokerWare

  • Increased Efficiency: Automate repetitive tasks such as load matching and dispatching, freeing up time for strategic planning.
  • Enhanced Visibility: Real-time tracking of shipments allows for proactive management and quick response to any issues.
  • Cost Savings: Optimize routes and reduce fuel consumption, leading to significant cost reductions over time.
  • Improved Customer Service: Provide clients with accurate, up-to-date information on their shipments, enhancing trust and satisfaction.
  • Data-Driven Decisions: Access to comprehensive analytics and reporting tools helps in making informed business decisions.
  • Regulatory Compliance: Ensure adherence to industry regulations and standards, minimizing the risk of legal issues.
  • Scalability: Easily scale operations to accommodate business growth without a proportional increase in overhead.
  • Integration Capabilities: Seamlessly integrate with other systems such as accounting software, reducing manual data entry and errors.
  • Enhanced Collaboration: Facilitate better communication and coordination among team members and with external partners.
  • Risk Management: Identify and mitigate potential risks through predictive analytics and real-time monitoring.

Industry Expertise

BrokerWare is designed specifically for freight brokers, offering a comprehensive solution for managing truckload, LTL, and other types of freight. It simplifies operations by integrating dispatch, carrier, and finance management in a single platform.

BrokerWare Reviews

Average customer reviews & user sentiment summary for BrokerWare:

User satisfaction level icon: great

7 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of BrokerWare reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: BrokerWare TMS is recognized for its intuitive and easy-to-navigate interface, making it simple for users to adapt to and utilize its features effectively.
  • Comprehensive Feature Set: BrokerWare TMS offers a wide array of tools designed specifically for freight brokerage operations, such as load tracking, carrier management, and seamless accounting system integration.
  • Strong Customer Support: Users consistently praise BrokerWare TMS for its reliable and responsive customer support, ensuring that any issues or questions are addressed promptly and efficiently.

Cons

  • Initial Setup Complexity: Some users have reported that the initial setup process for BrokerWare can be complicated and may require significant time and effort to configure properly.
  • Learning Curve: New users may face a learning curve when first using BrokerWare due to its extensive features and functionality, potentially requiring additional training or support to become proficient.

Researcher's Summary:

Is BrokerWare the "ware" to go when looking for robust TMS software? User reviews suggest it might just be. BrokerWare consistently receives praise for its user-friendly design and powerful features, which streamline freight brokerage operations. Users particularly appreciate the comprehensive tools for managing loads, carriers, and accounting integration. One user, with a company generating over $25M in revenue, stated that BrokerWare "continues to add value to my company every day," highlighting its long-term benefits. Another user praised the software's ease of use, support, developers, and overall performance, stating that it's "easily the best TMS for a 3pl Broker/Shipper." However, some users have pointed out that the initial setup can be intricate and the cost might be prohibitive for smaller businesses. A recurring suggestion for improvement is the development of a mobile app for increased accessibility and convenience. Overall, BrokerWare is best suited for mid-size to larger freight brokerage businesses looking for a comprehensive TMS solution to optimize their operations, improve efficiency, and gain valuable insights into their logistics management.

Key Features

Notable BrokerWare features include:

  • Load Management: Efficiently manage and track loads from origin to destination with real-time updates.
  • Carrier Selection: Access a comprehensive database of carriers, allowing for quick and informed selection based on performance metrics.
  • Rate Comparison: Instantly compare rates from multiple carriers to ensure cost-effective shipping solutions.
  • Automated Invoicing: Streamline the billing process with automated invoice generation and tracking.
  • Document Management: Securely store and manage all shipping documents in a centralized digital repository.
  • Customer Portal: Provide clients with a dedicated portal for tracking shipments, viewing invoices, and accessing reports.
  • Reporting and Analytics: Generate detailed reports and analytics to gain insights into operational performance and identify areas for improvement.
  • Integration Capabilities: Seamlessly integrate with other software systems such as accounting, CRM, and ERP platforms.
  • Mobile Access: Access the TMS from any mobile device, ensuring flexibility and on-the-go management.
  • Compliance Management: Ensure adherence to industry regulations and standards with built-in compliance tools.
  • Customizable Workflows: Tailor workflows to match specific business processes and improve operational efficiency.
  • Real-Time Tracking: Monitor shipments in real-time with GPS tracking and status updates.
  • Load Board Integration: Connect with popular load boards to find and post available loads quickly.
  • EDI Capabilities: Facilitate electronic data interchange (EDI) with trading partners for seamless communication and data exchange.
  • Customer Support: Access dedicated customer support for troubleshooting and assistance with the software.
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