Toggl Reviews & Pricing

by Toggl | Founded 2006, Tallinn, Estonia

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What is Toggl?

Industry Specialties: Serves all industries

Toggl is a project management and time tracking solution. It is cloud-based, with apps on desktop, iOS and Android. It allows for time logging, project creation and activity tracking. Projects can be tracked with an estimated completion time, giving insight into operations efficiency and deadlines. Worker productivity can be monitored through its timeline, which shows all sites and programs viewed for more than 10 seconds.

Custom tags can help filter data, which can be displayed on the timeline, in dashboard visualizations or reports, which are exportable in a variety of formats. Unique permissions and billing rates allow for employees at different levels and different locations to track time. It offers scaled pricing.

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User Sentiment

Based on 5377 reviews:

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Toggl Pricing

Based on our most recent analysis, Toggl pricing starts at $9 (Per User, Monthly, Freemium).

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Starting From: $9
Pricing Model: Per User, Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Toggl is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Toggl:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Toggl Benefits and Insights

Why use Toggl?

Key differentiators & advantages of Toggl

Increase Operations Insight: Managers get overarching views of projects and workers. They can view the status of projects and workers in real time or through customizable reports with unique tagging filters.
Address Work Inefficiencies and Promote Productivity: Project and employee activity tracking give managers glimpses into where they can improve operations. Estimated project times give a juxtaposition for actual project times, and tracking of employee websites and programs viewed shows productivity and focus.
Remote Team Support: Mobile apps and customizability allow workers to track time from wherever they work. Unique settings on an individual level enable workers to have different assignments, pay and permissions, regardless of location. Time tracking can be done offline to enable field work.
Better Organize Finances: Customizable billing rates help balance finances and address payroll and project costing. Integrations with third-party payroll providers streamline fulfillment.
Scaled Pricing: Three tiers of pricing let companies decide how much functionality they need compared to what they can afford, promoting usability by companies of any size and industry.

Industry Expertise

Like most time and attendance software, Toggl was created initially for internal purposes before going public. Since its inception in 2006, it has grown to more than 80 employees across the globe and transitioned to completely remote working. According to the most recent data, it has at least 1.6 million users on more than 70,000 teams. It is suitable for all industries, with a focus on software developers, legal teams, creative agencies and remote work.

Toggl Reviews

Average customer reviews & user sentiment summary for Toggl:

5377 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Toggl reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple Time Tracking: Toggl Track stands out for its straightforward approach to time tracking, making it easy for both individuals and teams to monitor their work hours effectively.
Detailed Reporting: The platform provides comprehensive reports that offer valuable insights into work patterns, project timelines, and team productivity, enabling data-driven decision-making.
Seamless Integrations: Toggl Track integrates with a wide range of popular project management and productivity tools, streamlining workflows and enhancing overall efficiency.

Cons

Limited Reporting Capabilities: Toggl's reporting features may not be sufficient for businesses with complex time and attendance needs, as they lack advanced filtering and customization options.
Integrations: Toggl's integrations with payroll and HR systems may be limited, making it difficult to streamline time and attendance processes.
Mobile App: The Toggl mobile app has been reported to have occasional syncing issues and a less intuitive interface compared to the web version.

Researcher's Summary:

Want to *toggle* your way to better time management? Toggl might just be the ticket! This cloud-based software has been making waves with its simple, intuitive interface and powerful features. Users rave about its ease of use – you can get up and running in no time, tracking your hours and managing projects like a pro. Toggl's versatility is a major plus, catering to both solopreneurs flying solo and teams collaborating on complex projects. Whether you're a freelancer juggling multiple gigs or a project manager keeping a team on track, Toggl's got your back.

But it's not all sunshine and rainbows. Some users find Toggl's customer support lacking, leaving them feeling stranded when they hit a snag. Additionally, while Toggl integrates with popular tools like Google Calendar and Slack, the options are somewhat limited compared to competitors like ClickUp or Hubstaff, which boast a wider range of integrations. Despite these drawbacks, Toggl's affordability and core time tracking and project management features make it a compelling choice for budget-conscious individuals and small teams who prioritize simplicity and ease of use. If you're looking for a no-frills, reliable time management solution that won't break the bank, Toggl is definitely worth checking out.

Key Features

Time Tracking: Users can track and log their time through installed or web apps. The platform allows for editing, autocompleting and rounding of time entries. Entries can be linked to projects and integrated calendar events. Set automatic reminders make sure employees clock in and out when they are supposed to. It allows for offline time tracking that syncs once an internet connection is established.
Activity Logging: A feature titled “Timeline” records all webpages and programs that are viewed for more than 10 seconds. It presents this data in 15-minute intervals.
Team Management: Administrators can manage workspaces and users. They can set user-specific user permissions, tracking reminders and billing rates.
Tasks: Tasks can be assigned to specific users. Task statuses can be set as in progress and completed. Time estimates can be set to encourage productivity and maintain deadlines.
Dashboard: Dashboards give managers overviews of workers and projects. They can view employee activity and hours, and track project progress in relation to estimated time.
Reporting: Reports can be exported in different formats, including PDF, Excel and CSV. Users can also implement custom tags for filtering purposes to produce deeper insights.
Billable Rates: Billing rates can be set by user, project or task. Variable billing rates can be set across different time entries, even for the same worker.
Mobile Apps: Apps for iOS and Android can track time offline. The iOS app is voice recognition enabled.
Pomodoro Timer: This feature promotes productivity through a browser extension available for Google Chrome and Firefox.
Integrations: More than 100 existing integrations increase functionality via third-party applications. Options include Google Calendar, Trello, GitHub and more. An open API allows users to develop their own integrations.

Limitations

At the time of this review’s publication, these are the limitations of Toggl according to user feedback:

Does not allow manual time input in the timeline
Does not allow report exporting from iOS and Android apps
Does not have a screenshot feature
Does not provide keystroke logging
Does not provide invoicing and scheduling

Suite Support

Email:Customers can get email support at [email protected].

Phone: Phone support is not provided.

Training: A knowledge base on the vendor’s website provides roughly 100 articles covering topics ranging from initial setup to data management. The vendor also has a YouTube channel with training videos.

Tickets: Support tickets can be submitted through the vendor’s website on the “Contact Us” page. A form requires name, email address and a message.