stratustime Reviews & Pricing

by nettime solutions | Founded 1996, Scottsdale, AZ

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Overview Pricing Benefits Reviews Features

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What is stratustime?

Industry Specialties: Serves all industries

Stratustime is a solution for small- to mid-sized businesses to automate and coordinate time tracking efforts. It is designed to be straightforward and intuitive, with little to no training needed by the end-user. Workers and administration both have full access to it from nearly any device with browser support and can punch-in, punch-out or coordinate scheduling.

It is cloud-based and uniquely includes time forecasting, points tracking for employee incentivizing and robust compliance and risk management support.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 46 reviews:

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Product Screenshots and Videos

stratustime Pricing

Based on our most recent analysis, stratustime pricing starts at $4 (Per Employee, Monthly).

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Starting From: $4
Pricing Model: Per Employee, Monthly
Free Trial: Yes, Request for Free

Training Resources

stratustime is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for stratustime:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

stratustime Benefits and Insights

Why use stratustime?

Key differentiators & advantages of stratustime

Stay on Top of Compliance and Risk Management: Stay up to date on legal compliance changes with a behind-the-scenes team of 60 people focused solely on risk management and monitoring legal and regulatory changes at every level. The platform has a module for tracking ACA compliance.
Manage the Past and Future: Manage in retrospect and plan ahead, as it reports on all aspects of a timecard during previous pay periods. It includes time clock disparities, shift substitutions, projecting future employee hours, tracking paid time off and benefits and enabling scheduling with two-way communication between workers and bosses.
Increase Employee Management and Accountability: It reduces time theft and time clock fraud through a series of accountability features, such as geofencing and facial recognition. The system also has a built-in framework for tracking employee tardiness by giving late employees “points” that bosses can interpret easily.
Easy and Accessible: The platform is intuitive and easy to use. A web-based, mobile-friendly portal is accessible from most devices.
Bring-Your-Own-Device Support: Employee flexibility is increased by relying on a web-based punch clock and resources portal. Employees also do not need an internet connection for some punch clock tasks and can log business miles in-platform.

Industry Expertise

Stratustime was one of the first time and attendance software to move completely to the cloud, doing so in 2008. Its merger with Paychex in 2014 gave it direct access to a top payroll provider, building the system’s credibility.

stratustime Reviews

Average customer reviews & user sentiment summary for stratustime:

46 reviews

71%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of stratustime reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: Around 85% of users who referred to user-friendliness said that the system is easy to use, learn and navigate.
Tracking: Keeps track of work hours, requests, vacations and more for accurate billing and productivity, as noted by all users who talked about tracking.
Reports: Reporting options are comprehensive and easy to customize, as mentioned by all users who specified reports.

Cons

User Experience: The system can be buggy or glitch at times, as observed by all users who referred to UX.
Customer Support: Approximately 63% of users who mentioned customer support said that the support service is slow and hard to find.

Researcher's Summary:

Stratustime is a cloud-based solution that fits companies of all sizes. Employees can view schedules, clock in and out and request time off without assistance. It tracks employee hours via PCs, mobile devices and POS systems and transmits time and attendance information to payroll services. Offers comprehensive reporting types that fit specific times and jobs. Some reviewers mentioned that the system can be buggy or glitchy at times; clock-in/out buttons become larger and data needs to be retried constantly as the software fails or deletes data. According to few users, support services were difficult to find, slow and not knowledgeable. Users need to enter their client ID every single time they need to login into the product.

Key Features

Time Forecasting: Employers can get ahead of payroll expenses and control overtime through the service’s ability to project out hours during a pay period.
Points Tracking: Employee accountability is increased by quantifying tardiness through the service’s points tracking system. Workers are given a determined number of points for specified intervals of absenteeism that can be easily reviewed.
Geofencing: Employees can only clock-in or clock-out from specified locations, and employers can see where those punches originate.
Scheduling: Build schedules based on employee-input availability, with insight on who’s approaching overtime. Employees can request shift changes through the platform.
Cloud Deployment: Data is stored on a primary server as well as a backup. Changes to schedules and reporting are made available in real time.
Paychex and Other Integrations: Paychex owns NETtime solutions, and has seamless integration with the platform for easy payroll exports. The product also integrates with more than 60 other payroll providers.

Limitations

No mobile app — customers must log in through the browser
Customer reviews have noted a tendency for the clock to get knocked offline easily

Suite Support

Email: Email support is available at support@nettimesolutions, but the vendor recommends utilizing phone support for immediate/urgent assistance.

Phone: Phone support is available at 480-296-0374, and is the vendor’s preferred method of urgent assistance.

Training: Training is not directly provided, but the vendor’s blog offers training on a multitude of topics, often through the eyes of the product’s features, which help explain how to use them.

Tickets: Tickets can be submitted through the vendor’s website.