Insperity TimeStar Reviews & Pricing

by Insperity, Inc. | Founded 1986, Kingwood,TX

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What is Insperity TimeStar?

Industry Specialties: Serves all industries

Insperity TimeStar is a sophisticated software solution designed to streamline time and attendance management. It excels in automating time tracking, simplifying payroll processing, and ensuring compliance with labor laws. This software is particularly well-suited for mid-sized to large organizations that require robust and scalable time management tools to handle complex workforce needs efficiently.

One of the standout benefits of Insperity TimeStar is its ability to reduce administrative overhead by automating routine tasks, thereby freeing up HR personnel to focus on strategic initiatives. Popular features include real-time attendance tracking, customizable reporting, and seamless integration with payroll systems. Users appreciate its intuitive interface and the accuracy it brings to timekeeping, which minimizes errors and enhances productivity.

Compared to similar products, Insperity TimeStar is often praised for its reliability and comprehensive feature set. Pricing typically varies based on the number of users and specific needs of the organization, with options for monthly or annual payment plans. This flexibility makes it a cost-effective choice for businesses looking to optimize their time and attendance processes.

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User Sentiment

Based on 16 reviews:

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Insperity TimeStar Pricing

Based on our most recent analysis, Insperity TimeStar pricing starts at $99 (Monthly).

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Starting From: $99
Pricing Model: Monthly
Free Trial: No

Training Resources

Insperity TimeStar is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Insperity TimeStar:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Insperity TimeStar Benefits and Insights

Why use Insperity TimeStar?

Key differentiators & advantages of Insperity TimeStar

Better Organize Employees: Supervisors can use several methods to build employee schedules and monitor their hours and punches. A time off schedule helps give managers an overhead view of when employees are available.
Transparent Communication: Both supervisors and employees get access to schedules. Workers can request time off in the platform and utilize its messaging capabilities. Both parties can get alerts about timesheet discrepancies.
Reduce Costs: Businesses save money on labor by tracking and managing overtime, ensuring labor regulation compliance and reducing time spent on time tracking efforts.
Prevent Time Fraud: Time theft is reduced by preventing “buddy punching” on time clocks and flagging timesheet discrepancies.

Industry Expertise

Insperity, formerly known as Administaff, provides a suite of HR management products. It expanded from a small, one-office operation at its founding in 1986 to a conglomerate with more than 70 offices nationally. While its software is widely applicable, some of its key clients work in the nonprofit, manufacturing and hospitality industries. It serves more than 100,000 businesses.

Insperity TimeStar Reviews

Average customer reviews & user sentiment summary for Insperity TimeStar:

16 reviews

75%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Insperity TimeStar reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users consistently praise TimeStar's intuitive interface, making it simple for employees to clock in and out, request time off, and view their time records.
Mobile-Friendly: The mobile app allows employees to manage their time and attendance from anywhere, eliminating the need for them to be physically present at the office.
Accurate Time Tracking: TimeStar's robust features ensure accurate time tracking, reducing errors and disputes related to payroll.
Streamlined Approvals: The system simplifies the approval process for time off requests, reducing administrative burden and improving efficiency.
Integration with Other Systems: TimeStar integrates seamlessly with other HR and payroll systems, simplifying data exchange and reducing manual data entry.

Cons

Limited Customization: Some users have reported difficulty customizing the system to fit their specific needs, such as tracking different types of leave or adding custom fields for employee information. For example, some users have found it difficult to track different types of leave, such as sick leave, vacation leave, and unpaid leave, or to add custom fields for employee information, such as their job title or department.
Mobile App Issues: The mobile app has been criticized for being clunky and difficult to use, with some users reporting issues with logging in, submitting time off requests, and viewing their time sheets. For example, some users have reported that the app is slow to load, that it crashes frequently, or that it is difficult to navigate.
Customer Support: Some users have expressed frustration with the customer support team, reporting long wait times and difficulty getting their issues resolved. For example, some users have reported that they have had to wait for hours to speak to a customer service representative, or that they have been unable to get their issues resolved after multiple calls.

Researcher's Summary:

Is Insperity TimeStar a shining star or a time-wasting dud? User reviews paint a mixed picture, with some praising its features while others find it lacking.

Users who appreciate Insperity TimeStar highlight its seamless integration with other HR systems, making it a breeze to manage payroll and employee data. They also rave about its ability to track time off and ensure compliance with federal regulations, which is crucial for businesses of all sizes. However, some users find the software clunky and difficult to navigate, especially when it comes to managing complex schedules and resolving timekeeping discrepancies. They also complain about the lack of customization options, which can make it challenging to tailor the software to their specific needs.

Insperity TimeStar is best suited for businesses that need a reliable and straightforward time and attendance system that integrates well with their existing HR infrastructure. It's a good choice for companies with a relatively simple workforce and straightforward scheduling needs. However, businesses with complex scheduling requirements or a need for extensive customization may find other time and attendance solutions more suitable.

Key Features

Employee Scheduling: Supervisors can design employee schedules through three methods: by assigning employee groups, individual employees or by manual input week-by-week.
Timesheets: Employees can easily log their hours and account for breaks and lunches.
Time Off Management: Workers can request time off through the platform, and can check a time off schedule to determine what days work best. Supervisors can approve or deny requests, and both parties can message each other through the interface.
Time Tracking: It automatically flags when worker punches don’t align with their schedule or company break rules. The system tracks tardiness and absences.
Alerts: Managers can be notified when a worker punches in late or is a no-show. Employees can be prompted to correct mistakes. These alerts can be delivered in-platform or over email.
Time Clock Options: Punches can be recorded from a web portal or through time clocks. Insperity’s line of time clocks supports fingerprint and badge scanners.
Integrations: Data can be exported to a third-party for payroll or business intelligence.
Compliance Management: It ensures that workers take enough breaks to comply with the Fair Labor Standards Act and that they are accordingly compensated for overtime.
Overtime Monitoring: Employee hours are tallied, allowing supervisors to see which workers are approaching overtime.

Suite Support

Insperity offers support for TimeStar from 7 a.m. – 7 p.m. CT, Monday – Friday. On top of phone, email and ticket support, it provides training and live chat through its website.

Email: Customers can email [email protected] for support. The vendor requests the customer’s name, company, phone number and support request description.

Phone: Phone support can be reached from 7 a.m. – 7 p.m. CT, Monday – Friday at 1-800-314-8223.

Training: The vendor offers hands-on product training and other consulting, organized through other contact methods. On its website, it provides documentation and how-to videos.

Tickets: Customers can submit a support ticket through the Customer Service tab on the vendor’s website.