Clockify Reviews & Pricing

by Clockify | Founded 2009, San Francisco, CA

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Overview Pricing Benefits Reviews Features

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What is Clockify?

Industry Specialties: Serves all industries

Clockify is a SaaS or cloud-deployed time and project tracking tool. Information is presented on a dashboard and in customizable reports, tailored based on projects, tasks, times and users. Hours are logged into timesheets that can be used to organize payroll. Single sign-on allows companies to use their existing credentials to maintain security.

It has customization options, including white-labeling and subdomains to assimilate with company branding. It can be deployed via desktop, browser or mobile with offline capabilities. It has a variable pricing scale, including a free version with unlimited users.

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User Sentiment

Based on 4174 reviews:

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Clockify Pricing

Based on our most recent analysis, Clockify pricing starts at $4 (Per User, Monthly).

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Starting From: $3.99
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Clockify is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Clockify:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Clockify Benefits and Insights

Why use Clockify?

Key differentiators & advantages of Clockify

Track Employees and Work: Managers can track employees and projects from a centralized platform. Employees can utilize a stopwatch-style timer to clock in and clock out, and information is logged into a timesheet with tasks worked on.
Better Organize Business: Timesheets and project tracking give management a complete view of processes. Employees can be assigned to tasks and have their hours organized as needed. Projects can be monitored from an estimated timeline and budgeting perspective.
Customization: The system is tailorable to a business’s needs. Custom fields can be created for anything from job location to documentation. The platform allows access from a custom subdomain and white-labeling to match company branding.
Unintrusive: While many time tracking software options are increasing visibility into employee activity through screenshots and keystroke logging, Clockify takes a hands-off approach, alluding to trust in employees from management. It still nudges employees toward productivity through tools like a Pomodoro timer, but it does not deeply monitor specific employee actions.
Easy to Interpret Metrics: Visualizations in reports and dashboards make data understandable and accessible. Charts and graphs make trends or outliers obvious, and reports allow for drill-down analysis of specific points.
Reduce Costs: The vendor touts a “free forever” option, making the system an option for all companies to stop spending on time tracking. It allows unlimited users at no cost. It also offers project costing functions, which help account for finances.

Industry Expertise

Clockify, a division of COING Inc., was launched in 2017 on a platform of creating an affordable, unintrusive time tracking solution. The team had been unsatisfied with the cost of their current solution. It grew quickly to more than 1 million users in less than four years on the market. It is suitable for all company sizes in all industries, with customers in sectors like communications, software development, transportation and higher education.

Clockify Reviews

Average customer reviews & user sentiment summary for Clockify:

4174 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Clockify reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Free Plan: Clockify offers a free plan with unlimited users, projects, and tracking, making it a cost-effective solution for individuals and teams of all sizes.
User-Friendly Interface: The platform is known for its intuitive and easy-to-use interface, allowing users to quickly track time, manage projects, and generate reports without a steep learning curve.
Cross-Platform Compatibility: Clockify is available as a web app, desktop app (Windows, Mac, Linux), and mobile app (iOS, Android), ensuring accessibility and flexibility for users across various devices.
Integrations: Clockify integrates with numerous popular project management, productivity, and communication tools, such as Trello, Asana, Jira, and Slack, streamlining workflows and data synchronization.
Reporting and Insights: The platform provides comprehensive reporting features, allowing users to gain insights into time usage, project progress, and team productivity, facilitating data-driven decision-making.

Cons

Limited Project Budgeting Features: Clockify's project budgeting capabilities may not meet the needs of all users, especially those requiring advanced features like budget forecasting or expense tracking.
Integrations: While Clockify offers integrations with popular project management tools, it may not have as extensive a range of integrations as some other time tracking solutions.
Mobile App Functionality: Some users have reported that the Clockify mobile app lacks certain features or has occasional performance issues.

Researcher's Summary:

Clockify emerges as a beacon of simplicity and affordability. Users consistently highlight its intuitive interface, making it a breeze to track time, manage projects, and generate insightful reports. This ease of use is particularly beneficial for small businesses and freelancers who may not have dedicated IT support. Clockify's free plan with unlimited users is a game-changer, allowing teams of all sizes to experience its core features without financial constraints.

While Clockify excels in its core functionalities, some users note the absence of advanced features found in competitors like Asana or Monday.com. For instance, Clockify lacks robust task dependencies and automation capabilities, which can limit its effectiveness for complex project management workflows. Additionally, integrations with other business tools could be more extensive, although Clockify does offer basic connections with popular platforms like Google Calendar and Trello. Despite these limitations, Clockify's strengths lie in its straightforward approach, making it ideal for teams prioritizing time tracking and basic project management over intricate workflows. Its affordability and user-friendly interface make it a compelling choice for small businesses, freelancers, and teams seeking a reliable time management solution without the complexity of feature-rich alternatives.

Key Features

Time Tracking: A stopwatch allows time to be tracked while working. Time can be logged under specific projects and marked as billable. Time can also be added manually.
Timesheet: Timesheets can be used not only to display logged time but also to predefine tasks, projects and schedules. Projects and assignments can be created and inserted into a worker’s timesheet ahead of time. Timesheet templates can be created for easy reuse and recurring assignments.
Dashboard: Dashboards give users an overarching view of how time is spent. Visualizations make insights intuitively digestible. It breaks down team members and personal workload, with drill-down options into specific work sessions and data points.
Reports: Customizable reports can be exported in three formats: PDF, CSV or Excel. They can be filtered by user, day and activity.
Single Sign-On: SSO through the company’s authentication increases security. Only one set of credentials is needed, relieving companies from dependency on several databases and their security measures.
Mobile Support: Apps on iOS and Android make time tracking mobile. It has offline capabilities, and any changes or recordings made offline automatically sync when a connection is restored.
Custom Fields: Custom fields can be created to better describe jobs. Types of fields include text, numbers, switches, links and selection. Links allow access to external data points to help contextualize jobs.
Time Auditing: Suspicious time entries are flagged for manager review. Entries that are too long, too short or missing information can be noted.
Project Management: Project progress can be tracked and relevant metrics can be drilled into. Individual tasks and users can be tracked in a project context. Billable and nonbillable work is accounted for, and estimated cost and time spent are displayed.
Integrations and API: It provides more than 50 integration options for increased functionality, and provides a REST API for creating more integrations, including company software.
Pomodoro Timer: A Pomodoro timer is available as a browser extension and sends notifications when it is time for a break or to resume work, boosting employee productivity.

Limitations

At the time of this review’s publication, these are the limitations of Dr. Pad according to user feedback:

Clockify does not have a screenshot feature
It does not offer keystroke logging
Does not have billing and invoicing

Suite Support

Clockify offers a help section and support forum for customers to get community-based assistance and raise specific questions. It also provides traditional support, as described below:

Email:Email support can be reached at [email protected].

Phone: Phone support is not provided.

Training: A series of training videos hosted on YouTube and provided on the vendor’s website help launch the system. A help section with several articles on getting started and seven other topics use steps and screenshots to lead users through common actions. The website also includes a FAQ section.

Tickets: Users can submit ticket support requests through the vendor’s websites. It includes filling out a form with an option to include an attachment for contextualizing the issue.