Buddy Punch Reviews & Pricing

by Buddy Punch | Founded 2013, Grandville, MI

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Overview Pricing Benefits Reviews Features

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What is Buddy Punch?

Industry Specialties: Serves small and medium businesses

Buddy Punch is an online solution that monitors employee time and attendance efficiently. It offers capabilities like GPS tracking, overtime calculating, PTO accrual, job costing and time card approval. Employees can clock-in from different locations using respective job codes. Organizations can enable webcam functions to obtain visual information of employee punch-in/out locations.

Edit and view employee information and approve leave requests and time cards. It rounds up employee logins and calculates overtime. Employees can clock-in and out using web browsers or mobile apps. Track employee location using GPS and limit sites where they can punch. Its data can be exported to Excel while it integrates with third-party modules like ADP, SurePayroll and QuickBooks.

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User Sentiment

Based on 1339 reviews:

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Buddy Punch Pricing

Based on our most recent analysis, Buddy Punch pricing starts at $4 (Per User, Monthly).

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Starting From: $3.99
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Buddy Punch is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Buddy Punch:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Buddy Punch Benefits and Insights

Why use Buddy Punch?

Key differentiators & advantages of Buddy Punch

Ease-of-Use: Let employees punch-in and out using mobiles or any web browser. Assign employees usernames, passwords or QR codes to scan using webcams or smartphones.
Mobile App: Employees can clock-in and out from anywhere using mobile apps for Android and iOS devices. Use mobile app GPS tracking capabilities to monitor employee log-in and out locations. Activate GPS tracking for remote teams.
Manage PTOs: Manage leaves, PTOs and track accruals. Let employees request time off using the built-in calendar and get approvals.
Integrations: Integrate with multiple third-party modules like QuickBooks, Gusto, Zapier, ADP, Paychex, WorkDay, SurePayroll, Paylocity, PayPlus and more to simplify payroll.
Employee Portal: Grant employees access to the employee portal to correct time card errors and leaves pending approvals. Employees can submit time cards from an easy-to-navigate interface.

Industry Expertise

Buddy Punch provides time tracking solutions to small and medium businesses in industries like real estate, hospitality, healthcare, IT, education, manufacturing and more. Its intuitive and user-friendly interface simplifies employee time tracking, leave tracking, monitoring overtime, payroll and calculating break time.

Buddy Punch Reviews

Average customer reviews & user sentiment summary for Buddy Punch:

1339 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Buddy Punch reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Facial Recognition: Buddy Punch offers facial recognition as a method for employees to clock in and out, which can help to prevent time theft and buddy punching.
Geofencing: Buddy Punch's geofencing feature ensures employees can only clock in or out when they are within a designated area, promoting accountability and preventing inaccurate timekeeping.
Integrations: Buddy Punch integrates with various payroll and HR software, streamlining processes and reducing manual data entry.
PTO Management: The platform simplifies paid time off (PTO) management, allowing employees to request time off and managers to approve or deny requests efficiently.
Overtime Calculations: Buddy Punch automatically calculates overtime based on company policies, ensuring accurate pay for employees and compliance with labor regulations.

Cons

Limited Customization: Buddy Punch may not be suitable for businesses with complex scheduling or payroll needs due to its limitations in customization options.
Mobile App Issues: Some users report experiencing occasional glitches or syncing problems with the Buddy Punch mobile app, which could impact the accuracy of time tracking data.
Customer Support: While Buddy Punch offers customer support, response times can vary, and some users have expressed a desire for more prompt and comprehensive assistance.

Researcher's Summary:

Buddy Punch appears to be a popular choice among businesses seeking a reliable time and attendance solution. Users frequently highlight its user-friendly interface, making it simple for employees to clock in and out, and for managers to track hours and generate reports. The software's geofencing capabilities have also received praise, allowing businesses to monitor remote employees and ensure they are working from designated locations. This feature is particularly valuable for businesses with a distributed workforce or those concerned about time theft.

While Buddy Punch receives generally positive feedback, some users note that the mobile app can occasionally be glitchy. Additionally, a few users mention that the reporting features could be more robust, particularly for larger organizations with complex reporting needs. Despite these minor drawbacks, Buddy Punch seems to be a good fit for small to medium-sized businesses across various industries, including construction, healthcare, education, and professional services. Its ease of use, affordability, and comprehensive features make it a valuable tool for managing employee time and attendance, ensuring compliance with labor laws, and streamlining payroll processes.

Key Features

Time Tracking: Get real-time insights into employee working hours. Monitor overtime while adjusting weekly and monthly schedules accordingly. Enable webcam and device lock features to ensure employees clock-in and out for themselves. Use a GPS tracker to monitor employee locations and limit punch sites.
Employee Scheduling: Create employee schedules within minutes using drag-and-drop functionality. Copy previous schedules, add or remove shifts and notify teams of modifications. Send notifications to the entire staff or specific teams while ensuring everyone receives updates schedules.
Payroll: Verify, review and enter timesheets within minutes. Forget manual entry and automate timesheet calculations. Compute payroll by entering hourly rates or unpaid time accruals, including sick leaves, vacation and PTOs. Simplify payroll by integrating with popular third-party modules.
Reporting: Generate reports within seconds to get the big picture of individual employees, teams or departments. Get detailed insights, print or export reports, when required. Monitor employee work hours, locations, departments and overtime. Get a summary of employees present on a day, hours worked and accrued paid or unpaid time off.
Accountability: Use image and GPS tracking to track employee work locations. Send push notifications for updated work schedules and forgotten punch-ins or outs. Monitor remote employee work locations while ensuring they work when required by specific IP addresses to each one.

Limitations

Some of the product limitations include:

Not compatible with traditional time clocks.
Costs extra for scheduling capabilities.
Sluggish live customer support.
Slow mobile interface.
Prone to glitches.

Suite Support

Email: Email queries can be directed to [email protected].

Phone: Phone inquiries can be made by appointment. A live chat option is available.

Training: Their site features several resources like articles, blogs, videos and other materials to guide users and ways to unlock the solution’s full potential.

Tickets: This information is not available currently.