VSee Clinic Reviews 2024: Pricing, Features & More

VSee Clinic Pricing

Based on our most recent analysis, VSee Clinic pricing starts at $29 (Per Provider, Monthly).

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Starting From: $29
Pricing Model: Per Provider, Monthly
Free Trial: Yes, Request for Free

Training Resources

VSee Clinic is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for VSee Clinic:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

VSee Clinic Benefits and Insights

Why use VSee Clinic?

Key differentiators & advantages of VSee Clinic

Improve Patient Engagement: Increase patient engagement by providing them options to connect with physicians through video call. Encourage them to participate in their medical plans to improve outcomes.
Increase Patient Satisfaction: Improve patients’ clinic visits with customized intake forms, easier payments and more.
Save Time: Save time for patients and staff with better communication. Encourage patients to reach out whenever they have queries or health issues.
Simplify Patient Access: Patients can fill out online forms and book appointments from the comfort of their homes.

Industry Expertise

Caters to telemedicine institutes of all sizes.

VSee Clinic Reviews

Average customer reviews & user sentiment summary for VSee Clinic:

93 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of VSee Clinic reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users appreciate the platform's straightforward interface and intuitive design, making it accessible for individuals with varying levels of technical expertise. The simplicity of joining appointments and navigating the platform contributes to a positive user experience.
Reliable Connection: VSee Clinic is recognized for its stable and dependable connection quality, ensuring smooth video consultations with minimal disruptions or technical issues. This reliability is crucial for maintaining effective communication and a seamless telehealth experience.
Screen Sharing Capabilities: The platform's screen sharing feature enhances consultations by allowing healthcare providers to share medical images, test results, or educational materials directly with patients. This capability facilitates clear communication and patient education during virtual appointments.

Cons

Limited Features: VSee Clinic may not have all the features that some users need, such as the ability to easily share medical images or integrate with other healthcare software.
Technical Issues: Some users have reported experiencing technical issues with VSee Clinic, such as poor video quality or dropped calls.
Cost: VSee Clinic can be more expensive than some other telemedicine platforms, which may be a barrier for some users.

Researcher's Summary:

Stepping into the realm of telehealth, VSee Clinic emerges as a contender, sparking curiosity about its performance in the eyes of its users. Over the past year, feedback from healthcare professionals has painted a picture of both strengths and weaknesses, shaping an understanding of where VSee Clinic stands in the telehealth landscape.

VSee Clinic distinguishes itself with its user-friendly interface, making it accessible even for those with limited technical expertise. The platform's intuitive design streamlines appointment scheduling, patient communication, and virtual consultations, enhancing efficiency for healthcare providers. Its robust security features, including HIPAA compliance, instill confidence in users regarding patient data protection. However, some users have expressed concerns about occasional connectivity issues and the absence of certain advanced features found in competing telehealth platforms. While VSee Clinic excels in its core functionalities, it may not encompass the full spectrum of tools required by specialists or larger healthcare institutions.

VSee Clinic appears to be an ideal fit for individual practitioners and small clinics seeking a straightforward and secure telehealth solution. Its ease of use and focus on essential features cater to those who prioritize a streamlined experience without the complexities of extensive functionalities. For healthcare providers venturing into the realm of telemedicine or those with a focus on basic virtual consultations, VSee Clinic presents a valuable option. As the telehealth landscape evolves, staying informed about the latest advancements and user feedback is crucial for making informed decisions. Consider checking recent reviews and updates to ensure VSee Clinic aligns with your current needs.

Key Features

Clinic

Custom Waiting Rooms: Incorporate custom branding into a virtual patient waiting room. Include video and text materials, check patient wait times and see when patients are ready for appointments.
Schedule Visits: Set availability for on-demand visits and scheduled appointments. Patients can schedule follow-up appointments immediately after a visit.
Online Payment: Generate invoices for remote visits and set up online credit card payments. Require patient payment prior to appointment or send bills afterward
Live Support: Contact support directly from the platform via live chat functions. Reduce time spent resolving software issues and focus on patient care.
E-Prescriptions: Prescribe patient medication electronically through a secure telemedicine platform.
Customize Features: Access more than 250 points of configuration to customize functionality for existing workflows. Toggle features, upload custom forms and documents, and create provider profiles.
Mobile Notifications: Receive mobile notifications to stay up to date with communications taking place on the platform. See when patients check in for appointments
Surveys: Prompt patients with a survey upon ending a visit. Receive timely feedback on telehealth visits to enhance virtual care.
Confirmations & Reminders: Automatically send patients appointment confirmations and reminders to decrease missed visits. Send confirmations and reminders through email or SMS text messages.

Messenger

HD Video: Hold one-on-one or group video calls with patients and health care professionals. Adhere to HIPAA regulations using 256-bit AES encrypted video chat.
- Video Recording: Securely save recordings of video calls to local or cloud storage. Access and manage call recordings directly in the platform.
- Screen Share and Live Annotation: Share important documents, lab results, X-rays and more with patients and colleagues during video visits. Provide explanations with real-time markups, so call members can see exactly what is being referenced.
- Live Stream Peripherals: Connect telemedicine devices to stream video image results during appointments. Perform examinations such as EKGs or ultrasounds and share the results with remote physicians in real time.
- PTZ Camera Control: Remotely operate a pan-tilt-zoom camera at a patient’s location to conduct thorough virtual care examinations.
Text Chat: Create individual and group chats between patient and provider or among colleagues. Send pictures directly through chat functions.
Patient Progress: Track patients’ health goals and engage in daily activities. Patients can sync at-home digital health devices, such as Fitbits and digital scales, to share progress data with health care providers.

SDK

API: Purchase access to the platform’s API to custom-build telemedicine features directly into a provider’s existing web and mobile health care platforms. The API is supported on Windows, Mac, Android and iOS.

Telemedicine Carts and Kits

Telemedicine Kit: Purchase a comprehensive kit so on-site health care professionals can perform examinations while communicating results to remote physicians.
Home Care Kit: Incorporate a lightweight medical kit for communication between on-site and remote health care professionals. Equip devices to iPhones to perform exams and share results.
Telemedicine Cart: Maneuver carts between rooms of a physical healthcare location to provide patient access to remote health care providers. Physicians can control camera functions and communicate with patients and on-site caretakers.

Limitations

At the time of this review, these are the limitations according to user feedback:

Lacks troubleshooting options in case of difficulty with functioning.
Doesn’t provide top-class support.
Provides a steep learning curve.

Suite Support

Email: Live chat through the web portal or mobile app.

Phone: This information is not available.

Training: Access video tutorials and training articles on the vendor’s website.

Tickets: Submit a ticket on the vendor’s website.

VSee Clinic Reviews & Pricing

What is VSee Clinic?

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