ViTel Net Reviews & Pricing

by ViTel Net | Founded 1990, McLean, VA

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Overview Pricing Benefits Reviews Features

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What is ViTel Net?

Industry Specialties: Telemedicine

An enterprise telehealth platform, ViTel Net caters to clinics and hospitals, helping them offer remote care to patients. It helps clinicians access medical images, patient data and live video conferencing to improve the quality of care delivery. It helps automate mundane, day-to-day tasks to free up time for staff to focus on revenue-driven operations. It connects the health IT infrastructure, providing seamless data transmission to care teams.

With features such as appointment scheduling, online forms and more, it fills gaps in operational workflows.

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User Sentiment

Based on 4 reviews:

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ViTel Net Pricing

Based on our most recent analysis, ViTel Net pricing starts at $2,400 (Annually).

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Starting From: $2,400
Pricing Model: Annually
Free Trial: No

Training Resources

ViTel Net is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ViTel Net:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ViTel Net Benefits and Insights

Why use ViTel Net?

Key differentiators & advantages of ViTel Net

Enhanced Accessibility: ViTel Net makes healthcare services reachable to patients in remote or underserved areas, breaking down geographical barriers to care.
Improved Patient Engagement: The platform facilitates easier communication between patients and healthcare providers, encouraging patients to take an active role in their health management.
Cost Efficiency: By reducing the need for physical office visits, ViTel Net helps lower healthcare costs for both providers and patients, making it a financially viable option for routine check-ups and consultations.
Time Savings: ViTel Net streamlines the appointment process, significantly reducing wait times and enabling quicker access to care, which is especially beneficial in urgent situations.
Scalability: The software is designed to grow with a healthcare organization, easily adapting to increased patient loads or expanding services without compromising performance.
Data Security: ViTel Net employs robust security measures to protect patient data, ensuring compliance with healthcare regulations and maintaining patient trust.
Integrated Care Coordination: The platform supports seamless collaboration among healthcare professionals, facilitating a multidisciplinary approach to patient care that improves outcomes.
Customizable Solutions: ViTel Net offers flexible configurations to meet the specific needs of different healthcare settings, whether it's a small clinic or a large hospital system.
Real-Time Monitoring: Providers can monitor patients' health in real-time, enabling timely interventions that can prevent complications and hospital readmissions.
Comprehensive Reporting: The software generates detailed reports that help healthcare providers track performance metrics, patient outcomes, and other critical data for informed decision-making.
Continuous Innovation: ViTel Net is committed to evolving with the healthcare industry, regularly updating its platform with the latest technology advancements to enhance care delivery.
Professional Support: Users receive dedicated support from the ViTel Net team, ensuring any technical issues are promptly addressed and that the platform operates smoothly.
Enhanced Patient Satisfaction: The convenience and efficiency of telemedicine services provided through ViTel Net lead to higher patient satisfaction rates, contributing to better patient retention and loyalty.
Environmental Impact: By reducing the need for physical travel to healthcare facilities, ViTel Net contributes to lower carbon emissions, aligning with sustainability goals.

ViTel Net Reviews

Average customer reviews & user sentiment summary for ViTel Net:

4 reviews

100%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ViTel Net reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Accessibility: Patients in remote or underserved areas can access healthcare services without needing to travel long distances, overcoming geographical barriers to receiving care.
Convenience: Patients can schedule appointments and consult with healthcare providers from the comfort of their own homes, eliminating the need for transportation and reducing wait times.
Cost-effectiveness: Telemedicine can be more affordable than in-person visits, as it reduces overhead costs for healthcare providers and eliminates travel expenses for patients.
Expanded access to specialists: Patients can connect with specialists who may not be available in their local area, expanding their options for specialized care.
Improved continuity of care: Telemedicine allows for regular follow-up appointments and monitoring of chronic conditions, leading to better management of health concerns.

Cons

Limited Doctor Selection: Users have expressed frustration with the limited number of doctors available through ViTel Net, particularly specialists and those accepting new patients. This can make it challenging to find a suitable healthcare provider for specific needs.
Technical Issues: Reports of technical problems, such as dropped calls and video freezing, have surfaced, disrupting the flow of consultations and potentially compromising the quality of care. It's important to note that the reliability of technology can change over time, so checking recent user reviews is recommended.
Insurance Coverage: ViTel Net's acceptance by insurance providers appears to be inconsistent, with some users encountering challenges getting their virtual visits covered. This can lead to unexpected out-of-pocket expenses, making it crucial to verify coverage beforehand.

Researcher's Summary:

ViTel Net has carved out a distinct niche for itself in the telehealth software market, offering a unique blend of features that cater to specific user needs. Reviews from the past year highlight both the strengths and weaknesses of the platform, painting a comprehensive picture of its suitability for different types of users. A recurring theme in user feedback is the platform's robust scheduling and appointment management tools, which streamline the process of booking and managing virtual consultations. This functionality is particularly valuable for healthcare providers with a high volume of telehealth appointments, as it reduces administrative burden and enhances efficiency. Furthermore, ViTel Net's integration with electronic health records (EHR) systems is a significant advantage, enabling seamless data exchange and a more holistic view of patient information. However, some users have expressed concerns about the platform's user interface, finding it less intuitive and user-friendly compared to competitors like Doxy.me and Mend. Additionally, while ViTel Net offers a comprehensive suite of features, its pricing structure may be a deterrent for smaller practices or individual providers seeking a more budget-friendly option. Despite these drawbacks, ViTel Net's strengths in scheduling, EHR integration, and its focus on security and compliance make it a compelling choice for larger healthcare organizations and those prioritizing robust functionality and data protection. Its comprehensive feature set and emphasis on efficiency make it particularly well-suited for specialists and multi-provider practices managing a complex patient load.

Key Features

Appointment Scheduling: Accept, update and cancel appointments according to doctors’ schedules. Avoid overlaps and fill empty slots to streamline patients’ clinical experiences.
Reminders: Send timely reminders to patients about medications and appointments to keep them informed.
E-Prescriptions: Automate prescription writing during an ongoing consultation to allow doctors to focus more on patients.
Online Forms: Enable patients to fill out forms online from the website to experience quicker check-ins. Save time to increase patient satisfaction significantly.
Secure Messaging: Set up one-on-one messaging rooms between doctors and patients to keep them connected. Patients can talk privately to doctors whenever they want.
Practice Management: Stay on top of processes, staff and appointments to monitor and allocate resources to revenue-driving tasks appropriately.
Video Conferencing: Add caregivers and specialists in a video call to provide accurate diagnoses to patients in real time.