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What is SnapMD?

Industry Specialties: Telemedicine

A full-service virtual care management (VCM) enterprise, SnapMD enables health care clinics and hospitals to provide seamless treatment through their platform. It helps medical professionals provide care at home, work or in other care settings. The HIPAA-compliant, intuitive platform gives patients access to health care from the comfort of their homes.

It streamlines care delivery and improves patient outcomes with features such as appointment scheduling, mobile payments and more.
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#41

SnapMD is ranked #41 in the Telemedicine Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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SnapMD Pricing

Based on our most recent analysis, SnapMD pricing starts at $575 (Monthly).

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Price
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Starting From
$575
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

SnapMD is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SnapMD:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SnapMD Benefits and Insights

Why use SnapMD?

Key differentiators & advantages of SnapMD

  • Expand Care Options: Provide remote health care services at home, the office and outdoor settings. Add new services to streamline care delivery and save time.  
  • Simplify Access to Health Care: Provide patients access to health care from the comfort of their homes. Offer services according to their needs.  
  • Reduce Costs: Leverage the intuitive platform to provide instant care to patients, limiting appointment no-show rates and increasing patient flow.  
  • Setup One-on-One Calls: Set up one-on-one calls with patients directly and provide quick diagnoses. Save time for both patients and doctors.  

Industry Expertise

Fulfills telemedicine requirements for hospitals and clinics of all sizes.

Synopsis of User Ratings and Reviews

Based on an aggregate of SnapMD reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use Interface: Many users find the platform intuitive and easy to navigate, making it simple to schedule appointments and connect with healthcare providers.
  • Convenient and Accessible: Users appreciate the ability to access healthcare services from the comfort of their own homes, eliminating the need for travel and time off work.
  • Time-Saving: The platform streamlines the healthcare experience, allowing users to quickly connect with providers and receive the care they need without lengthy wait times.

Cons

  • Technical Issues: Users have reported experiencing technical glitches, such as difficulty connecting to video calls or problems with the platform's interface.
  • Limited Doctor Availability: Some users have expressed frustration with the limited availability of doctors on the platform, leading to longer wait times for appointments.
  • Insurance Coverage: SnapMD's insurance coverage can be inconsistent, with some users finding that their insurance plans are not accepted or that coverage is limited.

Researcher's Summary:

Want to find out if SnapMD is a good fit for your telemedicine needs? SnapMD has been around for a while now, and users have given it a bit of a mixed bag of reviews. Some folks really dig how easy it is to use and how quickly it can connect patients and doctors. But, there are some grumbles about the price tag being a bit steep and it not having all the bells and whistles that some other telemedicine software options have. For example, users have noted that Caregility, a competitor, offers more robust features for virtual care and remote patient monitoring.

So, who's SnapMD a good fit for? It might be a decent choice for businesses that are just dipping their toes into the telemedicine world and want something straightforward without breaking the bank. But, if you need a more feature-rich platform, you might want to shop around a bit more.

Key Features

  • Appointment Scheduling: Enable patients to schedule doctor appointments through the web portal from the comfort of their homes.  
  • Mobile Payments: Receive patients’ payments directly after booking an appointment online. Further, help them save time and skip long queues by managing payments on their mobiles.  
  • Secure Data Storage: Safeguard patient information and chats from theft with HIPAA-approved security measures. Provide additional security by implementing data encryption and passwords. 
  • Patient Engagement:  Empower patients to make informed medical decisions and obtain better outcomes. They can add or retract services according to their will.  
  • Patient Portal: Provide patients access to health information 24/7 from anywhere. Enable patients to take control of their health and care plans.  
  • Practice Management: Accelerate revenue and grow business by implementing robust processes that streamline administrative workflows and save time for the staff to focus on revenue-driven operations. 
  • Personalized Messaging: Enable one-on-one messaging between patients and their doctors to expedite diagnosis and provide better outcomes.  

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Offers limited customization options. 
  •  Hangs in an event of internet outage. 
  •  Lacks robust mobile app functionality. 

Suite Support

mail_outlineEmail: Fill out a contact form on the vendor’s website.
phonePhone: (888) 515-5368.
schoolTraining: No information available.
local_offerTickets: No information available.

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