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#45

Bluestream Health is ranked #45 in the Telemedicine Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Bluestream Health Pricing

Based on our most recent analysis, Bluestream Health pricing starts at $25 (Monthly).

Price
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Starting From
$25
Pricing Model
Monthly
Free Trial
Still gathering data

Training Resources

Bluestream Health is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Bluestream Health:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Bluestream Health Benefits and Insights

Why use Bluestream Health?

Key differentiators & advantages of Bluestream Health

  • Drive Operational Efficiency: With intuitive tools, streamline daily mundane tasks and increase overall productivity. Process medical billing and claims faster to optimize workflows.  
  • Avoid No-Shows: Reduce the number of no-shows considerably as patients have the freedom to book their own appointments according to their time.  
  • Improve Access: Access the website remotely from anywhere, anytime. Patients can also book appointments online 24/7. 
  • Increase Revenue: Boost the bottomline by improving productivity, optimizing processes and adding new services to provide fast and efficient care.  

Industry Expertise

Fulfills telehealth requirements of hospitals, diagnostic centers and clinics.

Bluestream Health Reviews

Average customer reviews & user sentiment summary for Bluestream Health:

User satisfaction level icon: great

59 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Bluestream Health reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Simple and Easy to Use: Many users highlight the platform's intuitive design, making it easy for both patients and providers to navigate and use, even for those who are not tech-savvy.
  • Reliable and Stable: Users appreciate the platform's stability and reliability, with many reporting that they rarely experience technical issues or downtime during virtual visits.
  • Strong Customer Support: Bluestream Health is praised for its responsive and helpful customer support team, which is readily available to assist users with any questions or issues they may encounter.

Cons

  • Reliability Issues: Users have reported experiencing technical glitches like dropped calls and poor video quality, which can be disruptive during crucial telehealth appointments.
  • Limited Features: Compared to competitors, Bluestream Health lacks some advanced features that are becoming increasingly standard in telemedicine, such as screen sharing or digital signature capabilities.
  • User Interface: Some users find the platform's interface less intuitive than other telehealth solutions, leading to a steeper learning curve for both practitioners and patients.

Researcher's Summary:

Bluestream Health users praise its user-friendliness and robust features, particularly highlighting its seamless video conferencing capabilities and intuitive interface. For instance, one user emphasized the platform's ease of use, stating that "everything is self-explanatory." However, some users have reported technical issues, such as audio or video connectivity problems and slow loading times, especially on mobile devices or with unstable internet connections. One user recounted experiencing audio dropouts during calls due to incoming calls on their phone. Despite these drawbacks, users generally appreciate Bluestream Health's value, especially its free availability for certain users during the pandemic. Many consider it a viable alternative to Teladoc, particularly for smaller practices or individual practitioners seeking a cost-effective and easy-to-use telehealth solution.

Bluestream Health appears best suited for healthcare providers who prioritize ease of use and affordability, particularly those who primarily conduct telehealth consultations from desktop computers with stable internet connections. Its straightforward interface and comprehensive features make it a practical choice for individual practitioners or smaller practices seeking a streamlined telehealth solution without the bells and whistles of more complex platforms.

Key Features

  • Appointment Scheduling: Allow patients to schedule their own appointments according to their availability. Accelerate the scheduling process and pave the way for more business.  
  • Medical Billing: Automate the billing process by accepting mobile and online payments. Avoid congested queues and process bills and claims quickly.  
  • Reminders: Increase patient satisfaction by sending timely reminders to patients before their appointments.  
  • Secure Data Storage: Stay compliant with government regulations and rules like HIPAA. Employ additional security measures to keep patient data protected. 
  • Online Forms: Avoid overwhelming paperwork by providing digital forms to patients. Streamline claims processing and medical billing with online forms.  
  • Video Conferencing: Connect doctors and patients over online videos. Provide them with the option to add other specialists, if need be.  
  • Secure Messaging: Offer secure, HIPAA-compliant messaging to patients so they can connect with physicians for minor queries and skip a trip to the care facility. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Connectivity issues occur at regular intervals. 
  •  Doesn’t provide a robust mobile feature. 
  •  Doesn’t offer exhaustive reporting functionality. 

Suite Support

mail_outlineEmail: Fill out a contact form on the vendor’s website.
phonePhone: (929) 373-7005
schoolTraining: No information available.
local_offerTickets: No information available.

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