Rival Reviews & Pricing

by SilkRoad Technology | Founded 2003, Chicago, IL

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What is Rival?

Industry Specialties: Serves all industries

Rival (formerly called SilkRoad Technology) offers SaaS-based global client services, recruiting, onboarding, learning and performance solutions. Employers can identify the best talent for their organization, and engage and empower existing employees with up-to-date learning capabilities.

It also facilitates succession planning and supports a smooth transition from one role to another. Automation minimizes manual process and the chances of errors. It supports multiple languages including German, English, French, Spanish and simplified Chinese.

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DEPLOYMENT

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User Sentiment

Based on 61 reviews:

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Rival Pricing

Based on our most recent analysis, Rival pricing starts at $50 (Per User, Monthly).

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Starting From: $50
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Rival is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Rival:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Rival Benefits and Insights

Why use Rival?

Key differentiators & advantages of Rival

Tailored Onboarding: Improve brand value and strengthen the connection of new recruits with organizational strategies.
Team Retention: Promote a smooth transition between job positions and encourage employee retention.
Employee Experience: Offer structured and simplified onboarding, along with a tailor-made employee experience.
Better Candidates: Improve the candidate pool by expanding employer’s reach to a massive distribution network for jobs.
Time to Productivity: Bring clarity, and align employee onboarding with organizational goals, helping accelerate every employee’s time to productivity.
Employee Performance: Employees can consistently learn, upgrading skills and performance through customized learning solutions.
Less Paperwork: Digital recruitment and onboarding removes the need for paperwork on the part of employers and new recruits.

Industry Expertise

Rival provides human resource solutions to companies of all sizes and industries, with specific solutions for the airline, automotive, financial, healthcare, higher education and manufacturing industries.

Rival Reviews

Average customer reviews & user sentiment summary for Rival:

61 reviews

78%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Rival reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Turbocharged Resume Screening: Tired of sifting through endless resumes? Rival's keyword-based search cuts through the clutter, letting you find candidates with the skills and experience you truly need – faster than skimming through a Sunday paper.
Candidate Matchmaker: Think Tinder for top talent. Rival uses smart algorithms to match your ideal candidate profile with qualified individuals in their database, saving you the time and frustration of endless outreach.
Goodbye Scheduling Ping-Pong: Rival streamlines interview scheduling with automated tools. Candidates pick their preferred time slots from your calendar, eliminating the back-and-forth email nightmare and getting everyone on the same page – pronto.

Cons

Learning Curve Cliff: Some users report Rival's interface can be a bit clunky, especially for non-technical recruiters. It might take some time to navigate all the features and functionalities smoothly, like learning the controls on a new fancy coffee maker.
Mobile Maze: While Rival has mobile apps, some reviewers found them lacking compared to the desktop experience. Imagine trying to plan a complex vacation on a tiny phone screen – that's the frustration some users describe with mobile functionalities.
Integration Intrigue: A few users mentioned challenges integrating Rival with existing HR software. This data-juggling act can be a time-suck, like having to translate between two different languages to have a conversation.

Researcher's Summary:

Recent user reviews paint a mixed picture of Rival, a talent acquisition software. While reviewers praise its powerful search features and automated scheduling tools, some find the interface clunky and mobile functionalities lacking. Imagine searching for a needle in a haystack of resumes – Rival's keyword search acts like a magnet, pinpointing the perfect candidates. However, navigating the platform's features can feel like learning a new language, especially for non-tech-savvy recruiters. Similarly, the mobile app, while convenient, can be cumbersome for complex tasks, like reviewing candidate portfolios – think trying to edit a document on a phone with a tiny screen.

One key differentiator for Rival is its "Candidate Matchmaker" function. This AI-powered tool acts like a dating app for recruitment, suggesting qualified individuals from its database based on your ideal candidate profile. This saves recruiters hours weeding through unqualified applicants. However, a sticking point for some users is the lack of seamless integration with existing HR software. This can lead to data silos and extra work, forcing recruiters to juggle information between Rival and their HR platform – like translating between two different languages to have a conversation.

Overall, Rival seems best suited for small to medium-sized businesses with moderate hiring needs. Its search and scheduling features can streamline the recruitment process, and the "Candidate Matchmaker" can be a game-changer for busy recruiters. However, those who prioritize user-friendliness and seamless integration with existing HR systems might want to explore other options.

Key Features

Employee Recruiting: Streamlines recruiting processes, starting from applicant requisition to finding the right fit for the job. Reduces administrative efforts, improves HR team visibility and employee engagement with the organization.
RedCarpet Onboarding: Prepare, orient and align experiences with new recruits by managing and optimizing end-to-end onboarding. Provides a positive employee onboarding as well as transition experience that helps the workforce remain satisfied, motivated and productive.
Learning Solutions: Optimizes human resources with the latest learning solutions that are fit to suit the unique learning and developmental requirements of each employee. Lowers compliance risks and expenses, sustains employee engagement via upskilling, raises retention rates and more.
Performance and Feedback Management: Facilitates frequent and consistent communication about individual and team goals, with goal setting and feedback at all inflection points.
Policy Management: Consolidates multiple organizational policies through single review actions and manages effective compliance of all annual policies. Ensures better efficiency by providing essential policies to all employees for review and helps achieve a common point of signature.
Job Distribution Network: Hiring managers can source qualified candidates, review applications and create offers to easily onboard employees from anywhere.
Customized Brand Portals: Helps create and extend a consistent brand value, with engaging content and messages that are customized to suit the end-user’s geographical location.
Self-Service Portal: Employees can add and edit onboarding documents, access custom learning solutions, and view manager feedback in real-time.
Access Management: Allows user or role-based access to information and dashboards that helps increase network security and minimize unauthorized privilege.

Limitations

User feedback suggests the following product limitations at the time of this review:

Not fully integrated with common HRIS or payroll systems.
Complex UI for applicant tracking.
Inconsistent system upgrades.
Limited capabilities for preset reporting templates.

Suite Support

Email: Not available.

Phone: Not available.

Training: The website’s ‘Resources’ section consists of brochures, checklist, infographics, videos, podcasts, webinars and a blog that can be used for training purposes.

Tickets: Unavailable.