Magaya Reviews & Pricing

by Magaya | Founded 2001, Miami, FL

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Overview Pricing Benefits Reviews Features

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What is Magaya?

Industry Specialties: Serves logistics industry

Magaya is an on-premise or cloud-based solution that delivers robust functionality for managing accounting, operations, connectivity, tracking and compliance with a single, unified system. It offers a collection of extensions and modules designed specifically for the logistics industry.

It supports end-to-end functions that give users innovative inclusions and a comprehensive array of related professional services. It helps businesses to streamline complex and redundant processes, optimize productivity, reduce costs and grow revenue.

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Magaya Pricing

Based on our most recent analysis, Magaya pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-based
Free Trial: No

Training Resources

Magaya is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Magaya:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Magaya Benefits and Insights

Why use Magaya?

Key differentiators & advantages of Magaya

End-to-End Functionality: Its end-to-end solution lets users handle everything from order acquisition to product destination. Its single platform boosts efficiency, accuracy and smooths out processes.
Easy Customization: Users can personalize documents using customizable templates while working with JavaScript or more complex logic. Its events feature can be used to optimize and streamline workflows.
Integration Services: It provides an extensive range of pre-built standard integrations with various agencies, databases and systems, which saves valuable time and money. External developers can build extensions to meet specific needs within the market.
Real-Time Visibility: Magaya lets users make data-driven decisions through real-time visibility. It helps drive agility, efficiency, better inventory tracking and accurate shipping estimates.
Scalable and Extensible: Its flexible platform allows users to automate and optimize businesses using the required modules. As the business grows, it provides the ability to utilize more functionality.
Single System of Record: Magaya gives users a single, accessible place to store their records. A complete end-to-end logistics and supply-chain platform eliminates data silos, streamlines operations and reduces errors. It can provide users with a faster time to value and higher ROI over time.

Industry Expertise

Magaya has a customer base of more than 1700 businesses located in over 75 countries. Industries that it serves include freight forwarding, 3PL, NVOCC, warehouse management, courier service, customs brokerage and import/export.

Synopsis of User Ratings and Reviews

Based on an aggregate of Magaya reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Functionality: Magaya offers a full suite of features that cover various aspects of supply chain management, such as logistics, warehousing, and inventory control, eliminating the need for multiple software solutions.
Streamlined Operations: By automating tasks and centralizing information, Magaya helps businesses optimize their supply chain processes, improving overall efficiency and reducing manual effort.
Improved Visibility: With real-time tracking and reporting capabilities, Magaya provides businesses with greater visibility into their supply chain, enabling better decision-making and proactive problem-solving.
User-Friendly Interface: Many users find Magaya's interface intuitive and easy to navigate, even for those without extensive technical expertise, enabling them to quickly adapt to the system and maximize its benefits.

Cons

Complex Setup: Users have reported that the initial setup of the software can be complicated and time-consuming.
Customer Support: Some users have expressed that the response times for customer support could be better.

Researcher's Summary:

Magaya Supply Chain Management software has garnered largely positive feedback from users in the past year, lauded for its robust functionality and user-friendly design. Users have highlighted its strength in streamlining logistics, warehousing, and freight forwarding, praising its ability to enhance operational efficiency and transparency. One user, for instance, lauded the software's intuitive interface, noting that even warehouse clerks found it easy to use. This ease of use, however, seems to be contingent on adequate training, as several users reported difficulties navigating the software without it. Some users have pointed out that the initial setup can be complicated and that customer support responsiveness could be better. While generally perceived as a powerful tool for businesses aiming to optimize their supply chain operations, potential users should be prepared to invest in proper training.

Key Features

Advanced WMS: Magaya’s advanced WMS helps users stay organized with a single platform for maintaining records of arrival and locations of cargo, SKUs, serial numbers, lot numbers and multiple locations. It allows users to manage their workday efficiently with insights on real-time inventory, orders and more.
Quick Quotations: Users can avoid double entry by creating bookings, pickup orders, warehouse receipts, shipments and invoices directly from the quotes feature. Its quote process can be expedited using open quote templates.
PO Management: Users can maintain a high degree of accuracy and reduce repetitive tasks when making purchase orders. It provides complete visibility of a shipment down to the line item level, which allows compliance with customs. Shipment items can be classified correctly through customs clearance.
Accounting: It lets users keep operations and accounting synced in one platform while automating workflows, including recurring bills and periodic bills. Users can generate reports and manage receivable and payable accounts with ease.
Apps and Extensions: Magaya offers a collection of customizable desktop, web and mobile apps and extensions. It provides users with Livetrack, Dimensioner, Quickbooks Online, Binder, carrier connections, Logistico, insurance portals and more.
Seamless Shipments: Users can efficiently liquidate shipments and create accounting transactions for consolidation with one click. It can quickly create shipments and print labels with FedEx, UPS and USPS directly from the system.

Limitations

User feedback indicates the following limitations of Magaya, as of the time of this review:

It can be difficult to navigate through different features.
It can sometimes close sessions by itself.
The documentation process is cumbersome.
It delivers slow performance at times.

Suite Support

Email: Users cannot contact support via email.

Phone: For customer support, users can call the following numbers, based on their region: USA: +1-786-845-9150 Brazil: +55-13-3288-2727

Training: Customers can receive training through several resources that include blogs, videos, training courses, FAQs and live custom training programs.

Tickets: Customers are assigned a team of two support specialists, and support is available through Magaya system or by phone.