Gatekeeper Reviews & Pricing

by Cinergy Technology Limited | Founded 2010, London, United Kingdom

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What is Gatekeeper?

Industry Specialties: Serves all industries.

Gatekeeper, a solution by Cinergy Technology Limited, provides manufacturers and distributors with real-time visibility and influence over their supply chains. It assimilates information to track inventory, shipments and possible disruptions. It encourages informed decision-making, optimizes logistics, minimizes production slowdowns and elevates customer satisfaction. Businesses grappling with complex or geographically dispersed supply chains particularly benefit from it.

It also offers easy integration, a user-friendly interface and reliable data accuracy. The subscription model adapts costs according to the number of users and data volumes. Prices typically stand in the mid-range for comparable services.

Pros

Streamlined vendor onboarding
Centralized contract management
Improved compliance & visibility
Automated alerts & approvals
Reduced risks & costs

Cons

Initial setup & training
Integration with existing systems
Vendor adoption challenges
Limited customization options
Costly depending on features

PRICE

COMPANY SIZE

DEPLOYMENT

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User Sentiment

Based on 46 reviews:

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Gatekeeper Pricing

Based on our most recent analysis, Gatekeeper pricing starts at $1,125 (Annual).

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Starting From: $1,125
Pricing Model: Annual
Free Trial: Yes, Request for Free

Training Resources

Gatekeeper is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Gatekeeper:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Gatekeeper Benefits and Insights

Why use Gatekeeper?

Key differentiators & advantages of Gatekeeper

Enhance Visibility and Control: Gain real-time insights into every aspect of the supply chain, from inventory levels to shipment status, enabling proactive decision-making and risk mitigation.
Optimize Logistics and Operations: Streamline processes, identify bottlenecks and reduce operational costs by pinpointing areas for improvement and automating repetitive tasks.
Improve Delivery Accuracy and Customer Satisfaction: Ensure timely and reliable deliveries by predicting potential disruptions and proactively addressing them, leading to greater customer satisfaction.
Reduce Stockouts and Inventory Costs: Optimize inventory levels and prevent stockouts by accurately forecasting demand and proactively managing stock replenishment.
Enhance Collaboration and Communication: Foster seamless collaboration among internal teams and external partners with centralized data access and streamlined communication channels.
Enable Data-Driven Decision-Making: Use comprehensive analytics and reporting to gain actionable insights, drive continuous improvement and make informed decisions based on real-time data.
Ensure Risk Mitigation and Compliance: Proactively identify and address potential risks, streamline compliance processes and ensure adherence to industry standards and regulations.
Unlock Scalability and Adaptability: Accommodate growth and evolving business needs with a flexible solution that can adapt to changing market conditions and supply chain complexities.
Manage Contracts and Vendors: It improves supplier management by centralizing all third-party contracts, monitoring performance, keeping records for compliance and notifying users when contracts need renewals.

Industry Expertise

While the solution serves diverse industries, it has particular expertise in hospitality, technology and retail. It manages supplier risk, calculates risk scores and automates mitigation workflows. Moreover, it provides a complete audit history of actions taken and supports a seamless supplier onboarding process.

Gatekeeper Reviews

Average customer reviews & user sentiment summary for Gatekeeper:

46 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Gatekeeper reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simplified Collaboration and Communication: Foster seamless collaboration among internal teams and external partners with centralized data access and streamlined communication channels.
Improved Visibility and Control: Gain real-time insights into inventory levels, shipments, and potential disruptions, enabling proactive decision-making and risk mitigation.
Streamlined Operations and Logistics: Optimize processes, identify bottlenecks, and reduce operational costs by pinpointing areas for improvement and automating repetitive tasks.
Enhanced Delivery Accuracy and Customer Satisfaction: Ensure timely and reliable deliveries by anticipating potential disruptions and proactively addressing them, leading to greater customer satisfaction and loyalty.
Reduced Stockouts and Inventory Costs: Optimize inventory levels and prevent stockouts by accurately forecasting demand and proactively managing stock replenishment.

Cons

Mobile App Limitations: Expanding the mobile app’s functionality for greater parity with the desktop experience is needed.
Customization Difficulties: Tailoring dashboards and reports to highly specific organizational needs is difficult.
Integration Challenges: Integrating with certain legacy systems or niche platforms is challenging.
Reporting Constraints: Enhancing the depth of available analytics and reporting is wanted.

Researcher's Summary:

User reviews of Gatekeeper paint a nuanced picture. Many praise its real-time visibility and proactive approach, with one user calling it a "game-changer" for anticipating disruptions and preventing stockouts. Customizable dashboards and comprehensive analytics are often lauded, especially compared to "clunky legacy systems" in supply chain management.

However, some reviewers note limitations in report customization and mobile app functionality, wishing for deeper dives into data and a more feature-rich mobile experience. Integration is a mixed bag. Gatekeeper excels at connecting with common ERP and WMS systems, but some users report challenges with niche platforms, highlighting a potential disadvantage compared to "more open-ended competitors."

Overall, users appreciate Gatekeeper's user-friendliness and data-driven decision-making but call for continued development in customization, mobile capabilities and broader integration options to solidify its edge in the competitive landscape.

Key Features

Notable Gatekeeper features include:

Data Management: Consolidates information from disparate sources (ERP, WMS, TMS and more) for a comprehensive view of supply chain operations.
Visibility: Tracks inventory levels, shipment status and key performance indicators (KPIs) in real time, enabling proactive decision-making.
Dashboards and Reporting: Creates personalized dashboards to visualize critical data and track progress toward specific goals.
Predictive Analytics: Uses historical data and forecasting models to anticipate potential disruptions and proactively address them.
Risk Reporting: Includes tools to identify, quantify and mitigate supplier-related risks.
Collaboration Tools: Fosters seamless communication and collaboration among internal teams and external partners through shared workspaces, messaging and file sharing.
Compliance Management: Helps ensure adherence to industry standards and regulations with built-in compliance tracking and reporting.
Mobile Access: Monitors supply chain performance and logs activity from anywhere with mobile-friendly dashboards and alerts.

Approach to Common Challenges

Lack of Visibility and Control: The centralized data management and real-time visibility features provide a comprehensive overview of supply chain operations, enabling proactive decision-making and risk mitigation.
Inefficient Logistics and Operations: Predictive analytics and automated alerts help optimize logistics and operations, streamline processes, identify bottlenecks and reduce costs.
Stockouts and Inventory Challenges: The platform’s demand forecasting and inventory management features help optimize inventory levels, prevent stockouts, and reduce carrying costs.
Poor Communication and Collaboration: Its collaboration tools and centralized data access foster seamless communication and collaboration among internal teams and external partners.
Compliance Risks: Gatekeeper's compliance management features help ensure adherence to industry standards and regulations, mitigating risks and streamlining compliance processes.

Limitations

At the time of this review, these are the limitations according to user feedback:

Limited customizability for dashboards and reports to meet highly specific organizational needs.
Potential difficulties integrating with specific legacy systems or niche platforms.
The depth of available analytics and reporting could use an enhancement.
The mobile app's functionality could use expansion for greater parity with the desktop experience.

Suite Support

The software offers four different versions: Essential, Pro, Enterprise and Enterprise Custom. Different features are included in each edition, including inventory management, risk module, vendor management, SLA-backed support, basic and sophisticated contract administration, and vendor management.

Payment plans are billed annually by default. The company offers savings for multi-year agreements and for a variety of organizations, including charities and not-for-profits.

Email: Not listed.

Phone: +1 877 336 9070

Training: A variety of training alternatives are available from Gatekeeper Professional Services, including specialized training packages. These training programs can be one-time or ongoing. They cover a wide range of topics, including project-based engagements to automate and configure particular operations, AI Extract Managed Service, and managing and setting the Gatekeeper tenant.A committed consultant leads the training, which aims to assist clients in reaching their objectives for contract and vendor management.

Tickets: You can request assistance on the site. Alternatively, get in touch with the support team directly at [email protected].