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#62

Dynamics 365 SCM is ranked #62 in the Order Entry Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Dynamics 365 SCM Pricing

Based on our most recent analysis, Dynamics 365 SCM pricing starts at $180 (Per User, Monthly).

Price
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Starting From
$180
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Dynamics 365 SCM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Dynamics 365 SCM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Dynamics 365 SCM Benefits and Insights

Why use Dynamics 365 SCM?

Key differentiators & advantages of Dynamics 365 SCM

  • Optimize Cost Management: Collect cost data to gain real-time reports and actionable insights to improve visibility and accessibility across inventories. Improves management decisions by setting up reasonable prices. Detect trends and improve KPIs such as day sales of inventory or inventory turns. 
  • Flexible Warehouse Management: Automate operations like workforce planning, inventory flow and material handling using integrated warehouse management. Improve productivity and track performance using flexible dashboards via mobile apps. Maintain operations throughout the day and peak processing times to ensure business continuity. 
  • Strengthen Procurement: Leverage sourcing solutions and procurement using embedded tools for real-time vendor collaboration, spend analysis and supplier performance management. Provide actionable insights to maximize purchase effectiveness. Execute trade agreements via a centralized repository with information related to vendor contracts, communication and transactions. 
  • Reduce Costly Downtime: Eliminate costly errors and increase workforce efficiency using mixed reality and predictive analytics. Leverage enhanced resource scheduling using IoT and keep the lines running 24/7. 
  • Improve Demand Forecasting: Minimize inventory by leveraging machine learning to produce accurate insights. Collaborate planning process with supply chain, sales and marketing data, enhancing demand forecasting to make smarter business decisions. 
  • Optimize Planning Capability: Improve inventory volumes by ensuring the right resources are in place at the right time. Optimize intelligent planning to exceed customer demands and expectations. Reduce downtime by allocating work centers, workers, machines and plants to maximize efficiency. 
  • Enhance Product Information: Create product definitions, attributes, identifiers and documentation to improve time-to-market. Standardize, define and control the release of products in compliance with legal requirements. Consolidate product information in a centralized repository to avoid confusion. 

Industry Expertise

While Dynamics 365 Supply Chain Management caters to diverse industries, it holds particular strengths in manufacturing, where its AI-powered production planning and real-time visibility excel. Additionally, its robust warehouse management and logistics features resonate with companies in retail and distribution, aiding optimized inventory control and efficient order fulfillment. It also demonstrates adaptability in process-heavy industries like food and beverage, where recipe management and batch tracking capabilities come into play.

Dynamics 365 SCM Reviews

Average customer reviews & user sentiment summary for Dynamics 365 SCM:

User satisfaction level icon: good

340 reviews

78%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Dynamics 365 SCM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Familiar layout and drag-and-drop functionality make it easy to learn and navigate.
  • Seamless Integration: Connects seamlessly with other Microsoft products and external systems, providing a holistic view of your supply chain.
  • Actionable Insights: Real-time data and AI-powered analytics enable data-driven decision-making for improved efficiency and agility.
  • Scalable and Adaptable: Grows with your business needs and adapts to industry-specific requirements.
  • Automated Workflows: Automates routine tasks and processes, freeing up time for strategic initiatives.

Cons

  • Higher Upfront Costs: Subscription fees and potential implementation costs can be significant, especially for larger businesses.
  • Steeper Learning Curve: The comprehensive features require dedicated training and ongoing support for optimal utilization.
  • Potential Customization Needs: Adapting to specific industry requirements or workflows may involve additional development.
  • Dependency on Microsoft Ecosystem: Integration with other Microsoft products is seamless, but switching to non-Microsoft solutions might be challenging.
  • Complex Setup and Configuration: Initial setup and configuration can be intricate, requiring IT expertise or consultant assistance.

Researcher's Summary:

User reviews of Dynamics 365 Supply Chain Management paint a nuanced picture. Many praise its intuitive interface, seamless integration with other Microsoft products, and real-time data-driven insights, citing improved efficiency and informed decision-making. Its scalability and adaptability are also lauded, making it suitable for businesses of all sizes and across diverse industries. However, some criticisms revolve around its higher upfront costs compared to competitors, particularly for larger implementations. The steeper learning curve and potential customization needs can also be daunting for smaller teams. Users mention dependence on the Microsoft ecosystem as both a boon and a potential hindrance, as switching to non-Microsoft solutions might be challenging. Compared to similar products, Dynamics 365 shines in its user-friendliness and integration capabilities within the Microsoft suite. Its AI-powered analytics and robust features for specific areas like manufacturing and warehouse management are also differentiating factors. However, competitors often offer more flexible pricing models and potentially easier customization options. Ultimately, the choice between Dynamics 365 Supply Chain Management and alternative solutions depends on individual needs and priorities. For businesses prioritizing user-friendliness, Microsoft integration, and robust functionalities, Dynamics 365 might be the perfect fit. But for those seeking flexible pricing and easier customization, exploring other options might be prudent.

Key Features

  • Dashboards: Create easy-to-use dashboards to manage product information and images. Access complete product information from a centralized dashboard. 
  • Configuration Models: Configure customer requirements and product attributes by creating scalable models using embedded constraints. Automatically generates a list of product requirements and routes needed for delivery and production process. 
  • Asset Maintenance: Increase machine life by creating an asset maintenance routine. Access telemetry data to identify repairs for machines and make plans for replacement. 
  • Supply Chain Management: Manage stock using insights driven by AI. Optimize inbound and outbound delivery to drive greater efficiency. Ensure accurate order picking and packing. 
  • Customer Returns: Track each returned product and address issues. Vital insights from AI can minimize future returns. 
  • Transportation Management: Manage inbound and outbound transportation to comply with deadlines. Deliver and pickup via the company’s fleet or use an external logistics provider for transportation purposes. Determine rates for transportation activities and make adjustments accordingly. 
  • Workforce Management: Simplify employees’ daily performance by using a mobile app tailored to their needs. Align real-time tasks and drive collaboration among employees across different business units. 

Approach to Common Challenges

  • Demand Forecasting: Dynamics 365 utilizes AI and machine learning to analyze historical data, market trends, and external factors to create accurate demand forecasts, enabling proactive planning and inventory optimization.
  • Inventory Management: The software offers real-time visibility into inventory levels across multiple locations, automates replenishment processes, and optimizes stock levels to reduce carrying costs and stock-outs.
  • Production Planning and Scheduling: It streamlines production scheduling, resource allocation, and material planning, enabling efficient use of resources and timely delivery of goods.
  • Warehouse Management: Dynamics 365 provides tools for warehouse optimization, including intelligent task management, space utilization, and picking and packing optimization, leading to faster order fulfillment and reduced errors.
  • Logistics and Transportation: It enables route optimization, carrier selection, and shipment tracking, ensuring timely and cost-effective delivery while enhancing visibility into transportation processes.
  • Collaboration and Visibility: The software fosters collaboration among supply chain partners through shared data and insights, enabling better coordination and decision-making.

Cost Of Ownership

Frequently asked questions regarding Dynamics 365 Supply Chain Management pricing include:

  • Q: How is Dynamics 365 Supply Chain Management priced?
    A: It's typically offered through a subscription model, with pricing varying depending on the specific modules and features you choose, the number of users, and deployment options (cloud-based or on-premises). Pricing is often structured per user, per month.
  • Q: What are the typical costs associated with implementation and ongoing support?
    A: While implementation costs vary based on project scope and complexity, expect expenses for consulting services, data migration, and user training. Ongoing support fees cover access to Microsoft's support resources and updates.
  • Q: Are there any additional costs to consider beyond the subscription fees?
    A: Potentially, yes. Additional costs might include integration with other systems, customization, data storage, and increased IT infrastructure needs.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Requires extensive training to master the software. 
  •  Some features are complicated. 
  •  Loading stored information can be time-consuming. 

Suite Support

Support is available Monday through Friday, 8 a.m. — 5 p.m. CST.

mail_outlineEmail: Send direct email via the Customer Request Website.
phonePhone: Not specified.
schoolTraining: Training videos, self-help learning modules and documentation. Browse certifications and stay updated with the latest product knowledge.
local_offerTickets: Raise tickets via Lifecycle Services, a LCS support portal.

FAQ

Frequently asked questions regarding Dynamics 365 Supply Chain Management include:

  • Q: How easy is Dynamics 365 Supply Chain Management to use?
    A: Users generally find it intuitive, with a user-friendly interface and features like guided setup and personalized dashboards. However, like any comprehensive ERP system, training and ongoing support are recommended for optimal adoption.
  • Q: What kind of integration capabilities does it offer?
    A: It seamlessly integrates with other Microsoft products, including Dynamics 365 Finance and Operations, Office 365, and Power BI. It also supports integration with external systems through APIs and connectors.
  • Q: How secure is Dynamics 365 Supply Chain Management?
    A: Microsoft adheres to strict security standards, employing encryption, multi-factor authentication, and regular security updates to safeguard data. Additional security measures can be customized based on industry compliance requirements.
  • Q: What kind of support is available for Dynamics 365 Supply Chain Management?
    A: Microsoft offers various support options, including online resources, documentation, community forums, and technical support plans with varying levels of assistance. It's also common to partner with certified Dynamics 365 consultants for implementation and ongoing support.
  • Q: What are the typical implementation timelines for Dynamics 365 Supply Chain Management?
    A: Implementation timelines vary depending on the complexity of your supply chain, customization needs, and organizational readiness. Factors like data migration and user training also impact the timeline. Microsoft partners can provide more accurate estimates based on your specific requirements.
  • Q: How can Dynamics 365 Supply Chain Management help with supply chain visibility?
    A: It offers real-time visibility into inventory levels, production status, order fulfillment, and logistics operations across the entire supply chain, enabling informed decision-making and proactive problem-solving.
  • Q: What are some of the key features that help with supply chain optimization?
    A: Features like demand forecasting, inventory management, production planning, warehouse optimization, and logistics management contribute to supply chain optimization. AI-powered analytics and insights further enhance decision-making for continuous improvement.
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