Textedly Reviews & Pricing

by Textedly | Founded 2015, Los Angeles, California

Analyst Rating

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Request Pricing Request Demo

Overview Pricing Benefits Reviews Features Alternatives

Categories:

SMS Marketing Software
...

What is Textedly?

Industry Specialties: Serves all industries.

Textedly is a robust SMS marketing software designed to streamline communication through text messaging. It excels in managing tasks such as sending bulk SMS, automating responses, and tracking campaign performance. This platform is particularly well-suited for businesses in retail, hospitality, healthcare, and education, where timely and direct communication with customers or clients is crucial.

One of the standout benefits of Textedly is its user-friendly interface, which simplifies the process of creating and managing SMS campaigns. Popular features include scheduled messaging, keyword management, and detailed analytics, which provide valuable insights into campaign effectiveness. Users appreciate the platform's reliability and ease of use, often highlighting its ability to handle large volumes of messages without compromising performance.

Pricing for Textedly varies based on the number of messages sent, with options to pay monthly or annually. For specific pricing details, it is recommended to contact SelectHub for a tailored quote. Compared to similar products, Textedly is praised for its comprehensive feature set and exceptional customer support, making it a preferred choice for businesses seeking efficient SMS marketing solutions.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment i

Based on 673 reviews:

Add your rating:

Product Screenshots and Videos

#34

Textedly is ranked #34 in the SMS Marketing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Get the Report Now

Textedly Pricing

Based on our most recent analysis, Textedly pricing starts at $26 (Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $26
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Textedly is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Textedly:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Textedly Benefits and Insights

Why use Textedly?

Key differentiators & advantages of Textedly

Increased Engagement: Textedly allows businesses to reach customers directly on their mobile devices, leading to higher open and response rates compared to email marketing.
Cost-Effective Communication: With affordable pricing plans, Textedly provides a budget-friendly solution for businesses to communicate with large audiences without breaking the bank.
Instant Delivery: Messages sent through Textedly are delivered almost instantaneously, ensuring timely communication for promotions, alerts, or updates.
High Conversion Rates: SMS marketing through Textedly often results in higher conversion rates due to the personal and direct nature of text messages.
Easy Integration: Textedly can be easily integrated with existing CRM systems, allowing for seamless data management and customer interaction.
Personalized Messaging: Businesses can tailor messages to individual customers, enhancing the customer experience and fostering loyalty.
Scalable Solutions: Whether you're a small business or a large corporation, Textedly offers scalable solutions to meet your growing communication needs.
Compliance and Security: Textedly ensures compliance with regulations such as TCPA, protecting businesses from legal issues while safeguarding customer data.
Analytics and Reporting: Gain insights into campaign performance with detailed analytics, helping businesses refine strategies and improve outcomes.
Automated Campaigns: Textedly's automation features allow businesses to schedule messages and set up drip campaigns, saving time and effort.
Customer Support: Textedly provides reliable customer support to assist businesses in maximizing the effectiveness of their SMS marketing efforts.
Wide Reach: With the ability to send messages to any mobile device, Textedly helps businesses expand their reach and connect with a broader audience.
Opt-In Management: Easily manage subscriber lists and ensure compliance with opt-in requirements, maintaining a healthy and engaged audience.
Two-Way Communication: Textedly supports two-way messaging, enabling businesses to engage in meaningful conversations with their customers.
Brand Visibility: By maintaining regular contact through SMS, businesses can enhance brand visibility and keep their brand top-of-mind for customers.

Industry Expertise

Textedly's expertise lies in providing SMS marketing solutions tailored to various industries, including restaurants, spas, hotels, nonprofits, gyms, pizza businesses, real estate, churches, retail stores, e-commerce, and political campaigns. It's best suited for businesses of all sizes seeking to engage customers through text messaging, particularly those looking for affordable and easy-to-use solutions.

Textedly Reviews

Average customer reviews & user sentiment summary for Textedly:

673 reviews

92%

of users would recommend this product

Textedly has a 'excellent' User Satisfaction Rating of 92% when considering 673 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Textedly reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Textedly is praised for its intuitive design, making it easy for users to navigate and execute SMS marketing campaigns without a steep learning curve.
Cost-Effective Solution: Users consistently highlight Textedly's affordability, particularly its low per-message rates, making it a budget-friendly choice for businesses.
Effective Basic Functionalities: Textedly excels in providing essential SMS marketing features, such as efficiently building subscriber lists and sending bulk messages, which are fundamental for reaching a wider audience.
Automated Features: Users appreciate the platform's ability to automate tasks, streamlining their workflow and increasing efficiency in managing campaigns.

Cons

###= cons:

Limited Features: Textedly lacks some advanced features offered by competitors, making it less suitable for businesses with complex SMS marketing needs.
Limited Knowledge Base: Users seeking extensive support documentation might find Textedly's knowledge base to be limited compared to other platforms.
No Mobile App: Textedly currently lacks a mobile app, which can be inconvenient for users who prefer managing their campaigns on the go.

Researcher's Summary:

Is Textedly really all it's texted up to be? User reviews from the past year suggest that Textedly is a breath of fresh air for businesses seeking a straightforward and budget-friendly SMS marketing solution. Users rave about its user-friendly interface, making it a breeze to create subscriber lists and send messages, whether to individuals or groups. This simplicity, coupled with its competitive pricing, makes it a popular choice for businesses with basic texting needs. Users specifically praise its affordability, highlighting its low per-message rates, which are some of the lowest in the market.

However, no platform is without its drawbacks. The lack of a mobile app is a notable shortcoming, limiting users' ability to manage campaigns on the go. Additionally, while the available content is clear and helpful, the knowledge base is not as extensive as some competitors, potentially leaving users with unanswered questions. Despite these limitations, Textedly shines in its core functionality, providing a reliable and easy-to-use platform for basic SMS marketing needs. Its affordability, combined with its user-friendly design, makes it a compelling option for businesses, especially smaller enterprises or those new to SMS marketing, looking for a cost-effective way to connect with their audience via text message.

Key Features

Notable Textedly features include:

Mass Text Messaging: Send bulk SMS messages to thousands of recipients simultaneously, ensuring your message reaches a wide audience quickly.
Scheduled Messaging: Plan and schedule your text messages in advance, allowing for timely communication without manual intervention.
Two-Way Messaging: Engage in real-time conversations with your customers, fostering interactive communication and immediate feedback.
Custom Keywords: Create unique keywords that customers can text to your number to join your messaging list or receive specific information.
Analytics and Reporting: Access detailed reports on message delivery, open rates, and customer responses to measure the effectiveness of your campaigns.
Autoresponders: Set up automatic replies to incoming messages, ensuring prompt responses and maintaining customer engagement.
Contact Management: Organize and segment your contact lists for targeted messaging, improving the relevance and impact of your communications.
API Integration: Integrate Textedly with your existing software systems through a robust API, enabling seamless data exchange and automation.
Mobile App: Manage your SMS marketing campaigns on the go with the Textedly mobile app, available for both iOS and Android devices.
Customizable Templates: Use pre-designed message templates or create your own, ensuring consistent and professional communication.
Compliance Tools: Utilize built-in features to ensure your SMS marketing efforts comply with regulations such as TCPA and GDPR.
Short Codes and Long Codes: Choose between short codes for high-volume messaging or long codes for more personalized communication.
Opt-In/Opt-Out Management: Easily manage subscriber preferences and ensure compliance with opt-in and opt-out requests.
Multimedia Messaging Service (MMS): Send images, videos, and other multimedia content to enhance your text messages and engage your audience visually.
Drip Campaigns: Automate a series of messages to be sent over time, nurturing leads and maintaining customer engagement.
Link Tracking: Track the performance of links included in your messages to understand customer behavior and campaign effectiveness.
Dedicated Support: Access a dedicated support team for assistance with any technical issues or questions about your SMS marketing campaigns.